Rewiring Licensing: Open For Business

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Rewiring licensingOpen for business

summarySummary 1Introduction 3A complex picture – currentlicensing frameworks 5What should a reformed licensingframework look like? 121Next steps to delivering licensing reform16Annex 1: list of local authority licences19Annex 2: licensing snapshot summary21Licensing exists to protect both consumers and businesses.Done well, it can support businesses to develop in away that manages the risk of potentially dangerous orirresponsible activities and provides assurance to localresidents.But licensing frameworks have evolved in a piecemealmanner over many years, and the historic, fragmentedand complex nature of licensing imposes unnecessaryburdens on councils and businesses. Despite it being over15 years since the Better Regulation Taskforce called for areform of outdated licensing laws, many of the problemsidentified then are still unresolved.‘Open for Business: Rewiring Licensing’ outlines the LocalGovernment Association’s (LGA) call for full reform of thelicensing framework. This would deliver a deregulatoryapproach that frees up business and council time whilemaintaining important safeguards for local communitiesand businesses.

IssueProposalLicensing legislation is inconsistent, fragmented and Government undertakes a comprehensive review of licensingsometimes outdated.legislation to determine what can be scrapped, or amendedand consolidated.Licensing is underpinned by multiple Acts ofParliament with regulations overseen by differentgovernment departments.A reformed licensing framework should be overseen bya single government department.Licensing has long operated on the concept of fullThe Government should deliver on their overdue commitmentcost recovery, ensuring the cost of operation is borne to localise alcohol fees.by businesses rather than taxpayers. This principlehas been undermined by nationally set fees.Not all licensing frameworks have clear objectivesand do not allow relevant considerations to betaken into account.Licensing decisions should be reached locally based ona broader set of licensing objectives that includes theprotection of public health.Businesses have to apply for separate licences foreach licensable activity they undertake.Businesses should be able to apply to councils for a singlelicence tailored to their business needs.The frequency with which a licence must berenewed varies considerably, as does the amountof work involved in each renewal.The licence for life should be consistently applied to alllicences, with clear mechanisms for addressing issues ofnon-compliance.Licence appeal processes vary considerably.The process for appeal should be transparent and consistentacross all licences, ensuring no applicant is disadvantaged.Community involvement in licensing is patchy andoften restrictive.When granting licences councils should be able toeffectively consider local representations, where thereis a public interest.Businesses are not always offered the sameflexibility of payment options that are available tocouncil tax payers and suppliers.Government should ensure that councils have the legalflexibility to offer diverse payment options to businesses.Councils should consider what more they can do to assistbusinesses, including direct debits and instalments.2

IntroductionCouncils are responsiblefor issuing more than 150licences, consents, permitsand registrations covering adiverse range of trades andactivities. The most commonlyknown form of council licensingpermits the sale of alcohol.However, councils also issueregistrations in relation to foodpremises and are responsible for licensing hackneycarriages and private hire vehicles, pet shops, caravansites, the sale and storage of petrol, performinganimals and hypnotism performances.Licensing can be defined as formal or officialpermission from an authority to do something (whetherthat is owning or using a specific item or carryingon a particular trade); in this paper, we use the termto refer to the collective set of licences, permits,registration and consents issued by councils. Licensingis not a bureaucratic exercise maintained by councilsto generate income through licence fees; it exists toprotect consumers and businesses.3Done well, it supports businesses to develop andthrive in a way that manages the risk of potentiallydangerous or irresponsible economic and socialactivities harming individuals, businesses andcommunities. It provides assurances to residents aboutthe businesses they engage with and boosts consumerconfidence in an area.Licensing is an integral part of councils’ broaderregulatory services. In line with the Local GovernmentAssociation’s (LGA) ‘Open for Business’ vision forlocal regulation, regulatory services are increasinglyrecognised as being at the heart of councils’approaches to economic growth; it is believed thatover fifty per cent of a business’s contact with a counciltakes place through regulatory services.Officers working in licensing, environmental healthand trading standards have regular interactions withbusinesses and can therefore have an important rolein helping them become established and grow, atthe same time as ensuring they adhere to importantsafeguards.

Economic growthis better supportedby localised andsimplified regulationLicensing also has an important role to play in helpingcouncils shape the areas in which people live andwork. Councillors, as democratic representatives oflocal communities, should be able to take licensingdecisions that are in line with the preferred wishes ofthose communities.However, this important work has grown up througha historic patchwork of centrally imposed licensingrequirements introduced to tackle specific issues. Whilemany are still relevant today, they are inconsistent,uncoordinated and overlapping. This creates anunnecessary of amount of administrative bureaucracyfor both businesses and councils as they have to applyfor and process multiple licences that often contain thesame basic information.In this paper, we outline our call for full reform ofthe existing licensing framework. This call formspart of the LGA’s broader Rewiring Public Services1programme, which sets out proposals to increasethe quality and cost effectiveness of public servicesthrough comprehensive public service reform.We believe that economic growth is better supportedby localised and simplified regulation linked tocouncils’ clearly defined visions for their communitiesand places.In licensing, as in other areas of regulation, thismeans reviewing what exists to ensure that it servesthe purpose it is intended to (and that this purposeis clear); that it is proportionate in terms of the risk itmanages; and that it does not unduly burden eitherthe businesses overseen within the licensing frameworkor the councils responsible for overseeing them.This would deliver a deregulatory approach thatnonetheless maintains important safeguards forcommunities and businesses.Councillor Sir Merrick CockellChairman, Local Government Association1 For more information visit: www.local.gov.uk/campaigns4

a complex picture Current licensingframeworksComplex legislative foundationsLicensing currently operates on the basis of a complexmaze of often historic legislation owned by a numberof different government departments. This imposesburdens for government, councils and businesses and itis left to councils to try and join up these frameworks ina way that makes sense locally.Licensing controls have been adopted in a piecemealfashion over many years, typically to tackle veryspecific issues and often without reference to existinglicensing frameworks. This acts as a barrier to joiningup licensing approaches in areas of activity thatnaturally overlap (for example, serving alcohol andfood). Some licensing legislation, including the 2003Licensing Act, prescribes the precise form on whichbusinesses or individuals must apply for a licence.This prevents councils from developing singleapplication forms for businesses that require licencesfor different activities, meaning that they may have toapply to different parts of a single council for multiplelicences for the same business or premise. Additionally,this level of micro-management wastes resources,requiring that even minor changes to forms need to beput before Parliament.Piecemeal licensing legislation also creates costsfor central government, in terms of the volume oflegislation to maintain and try to coordinate. As anexample, alcohol licensing is overseen by the HomeOffice and legislation for entertainment is overseen bythe Department for Culture, Media and Sport, but theyare the subject of joint statutory guidance.5Therefore, when either department wishes to amendthe guidance, it has to formally consult the other.Alongside the sheer volume of licensing legislation,there are issues with the age of some licensinglegislation, some of which has been on the statute for acentury or more.The Town Police Clauses Act 1847, for example,regulates black cabs outside London, while the Police,Factories etc (Miscellaneous Provisions) Act 1916regulates charity cash collections.Although legislation can and has been updated,having as its basis statute drafted before modernpatterns of behaviour evolved or even existed does notseem to be a sensible starting point for 21st centuryregulation.As an example of a more modern piece of licensinglegislation, the 2003 Licensing Act brought togetherthe licensing of alcohol, late-night refreshment andregulated entertainment. Arguments remain about someelements of the framework introduced by the 2003Act and even this is experiencing added complexity asmore and more forms of regulated entertainment areexempted from the Act.But it is indisputable that it is more helpful to bothbusinesses and councils to operate on the basis of amodern framework grounded in recent practice andbehaviour.

National and local frameworks and thedevolved administrationsOne characteristic of the current licensing frameworkis the degree of complexity in terms of licences thatare mandated nationally and others where licensingrequirements have been adopted locally in some areasbut not others.For example, licences to run a pet shop or ridingestablishment, be a scrap metal dealer or establisha caravan site are all mandated nationally, whilelicences for auction premises, massage and specialtreatments, street trading, hairdressers and streetcollections are only necessary if a council has chosento adopt the requirement for a licence. Some councilswant to license these activities and the law allows themto without burdening businesses nationally.This is localist and deregulatory and we are extremelysupportive of this approach. However, the list ofactivities that councils can ‘opt in’ to license is outdatedand does not include modern activities that are now ofconcern to some councils (for example, sunbed use).Updating the legal framework for local licensing, andintroducing future flexibility about the issues councilscan license, would be helpful and reduce the demandfor future Parliamentary time to address specific issues.The devolved administrations are increasingly takinga divergent approach to their licensing schemes.Scotland and Northern Ireland have operated differentlicensing schemes for many years, while Walescontinues to work in a way more comparable toEngland; both are subject to the 2003 Licensing Act.Close consideration will need to be given to therequirements of the devolved administrations, andWales in particular, as the proposals in this report aretaken forward.Licensing and planningCouncils need effective powers to secure economicallyefficient use of land but also the ability to managethe social, environmental and aesthetic impacts oncommunities. In practice, however, the distinctionbetween the role of planning and licensing inproviding these functions is blurred.This results in confusion to businesses and a perceptionof unnecessary duplication of control. It also meanscouncils lack the means to deal with issues such asclustering in an efficient and effective way. Yet residentsexpect councils to have powers to influence the natureof land use and business activity in their areas.Resolving these issues will require greater clarityabout the distinction between licensing and land useplanning in managing how business premises areused. As recent debates on the clustering of bettingshops illustrate, neither the planning use class systemnor licensing framework, operating individually orjointly, enable councils to effectively manage andmitigate the social impact and public protectionaspects of business activity.This is because use classes group together classes ofactivity that have a comparable economic impact onan area and licensing objectives are too narrow.6

We need a further debate about how these issuescan be disentangled to result in use classes thatprovide effective economic regulation and within themtransparent local licensing options to manage thesocial and public protection impacts.The distinction between planning and licensingfunctions needs to be clear, but it is also important thatthe functions are aligned operationally to provide ajoined up and customer focused service to businesses.Many councils are already exploring opportunities toimprove customer service for businesses in this area,for example by joining up planning, licensing andother advice at an early stage through pre-applicationadvice services.Previous reviews of licensingThere have been several reviews of licensing schemesin recent times, from the Better Regulation Taskforcereport that brought in the Licensing Act 2003, to theLaw Commission’s current review of Taxi and PrivateHire Vehicle Legislation. The Penfold Review of 2010considered the relationship between planning andlicensing as part of a wider review, while many ofthe Focus on Enforcement and Red Tape Challengereviews have also touched on areas of licensing.However, these reviews have all looked at specificthemes – whether alcohol and entertainment, taxis andprivate hire, or subject specific issues like scrap metal.There has been no attempt to look across the entiretyof licensing schemes and related control mechanismssuch as permitting and registrations.7This has missed a clear opportunity to learn frompractical experience of other systems, but also to alignthem in a way that makes sense from the point of viewof both licensees and administrators.Some systems, such as the recent Scrap Metal DealersAct 2013, have looked at and incorporated bestpractice from elsewhere, but there is much more thancan be done to clarify our expectations of what alicence does, how it operates, and how we ensurefairness for businesses while reflecting the views oflocal residents.We believe that overall the legislation thatunderpins england’s multiple licensing frameworksis unnecessarily fragmented and frequentlyoutdated. This creates barriers that prevent councilsfrom issuing licences as efficiently as possible,imposing burdens on both businesses and councils.There is an urgent need for a comprehensivereview that identifies where legislation can bescrapped, amended or consolidated to createconsistency in the frameworks underpinninglicensable activities and deregulate wherepossible. A new licensing framework shouldsubsequently be overseen by a single governmentdepartment.

Licensing objectives, councilresponsibilities and communityinvolvementLicensing is essentially permissive, with the presumptionthat a licence will be granted unless specific criteriaare not met. These criteria can often be administrativeand process-focused, with little scope to consider issuessuch as the appropriateness of a business to an area.The Licensing Act 2003 and Gambling Act 2005 dohave more strategic objectives which, if not met, providegrounds to refuse a licence application. However, whilean improvement on the process-based approach, theyare not without their own limitations. More recently, theconcept of cumulative impact has been introduced toalcohol licensing, but this idea remains controversial andis often contested in the courts.It comes as a surprise to many residents that councilsand communities are so restricted in being able toinfluence the type or number of businesses that operatein their areas.Licensing objectivesDifferent licensing frameworks operate to differentoverarching objectives. The 2003 Act has fourlicensing objectives (the prevention of crime anddisorder; public safety; protection of children fromharm; maintenance of public order), while the 2005Gambling Act has three (preventing gambling frombeing a source of crime or disorder, being associatedwith crime or disorder or being used to support crime;ensuring that gambling is conducted in a fair and openway; protecting children and other vulnerable personsfrom being harmed or exploited by gambling).These objectives, broad in approach, but still clearlyoutlining the parameters for granting a licence, serveas a contrast to the majority of licensing frameworksthat either do not have stated strategic objectives and/or where licence criteria are administrative and donot provide scope to consider any local context whengranting a licence.Councils want to promote economic growth andsupport businesses as much as possible. But theyare also entrusted with a much wider range ofresponsibilities that are not reflected in the currentlicensing objectives, which have not kept up withthe delivery of local services and are consequentlytoo narrow.One example is councils’ public health responsibility.Excessive alcohol consumption is estimated to cost theNHS 3.2 billion a year, with additional costs fallingto social services, police and businesses. In 2010/11there were 198,900 hospital admissions directlyattributable to alcohol, an increase of 40 per centsince 2002/3.It is recognised that because health impacts are linkedto consumption and the availability of alcohol, thereis a need for public health bodies to play an activerole in licensing activities; therefore, under the 2003Act, local health bodies are able to contribute tothe licensing process through being a ‘responsibleauthority’.Yet bizarrely, while this link is recognised, there isno scope for health bodies or councils to oppose ormodify an application on health grounds, since thelicensing objectives have not been amended.8

This prevents democratically elected councillors fromreaching decisions based on the health advice of localhealth experts, despite local health bodies nominallybeing involved in the licensing process and evenwhere there is evidence of a clear risk to health. Publichealth is a complex matter when applied to thelicensing of individual premises, but it is important thatit is considered and the current approach is ineffective.Economic objectives too, can be frustrated byrestrictive licensing schemes. Studies have shown thatthe greatest footfall in high streets is generated by adiverse offer of retail, leisure and cultural activitieslocated within close proximity. Recognition thatlicensing can play a place-shaping role, reflected inbroader licensing objectives, could help stimulate localeconomies and increase the desirability of places.Communities and residentsCommunities and residents have a keen interest in thenature and makeup of their area. For many, it will bewhy they chose to live and work there. Councils listento the views and needs of their residents on a dailybasis, whether through formal consultation measuresor informal discussions. This underpins a council’sdemocratic accountability. However, communitiescan find themselves excluded from being able tomeaningfully influence licensing decisions.Councils have made great strides in providing adviceand guidance for individuals and community groupson making licensing representations, but it can still bedifficult to meet the evidential basis required, whichprevents councillors from taking into account the viewsand concerns of local residents.9We believe t

animals and hypnotism performances. Licensing can be defined as formal or official permission from an authority to do something (whether that is owning or using a specific item or carrying on a particular trade); in this paper, we use the term to refer to the collective set of licences, permits, registration and consents issued by councils.

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