Quality Assurance REFERENCE GUIDE - Energy.gov

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Quality AssuranceQualification StandardDOE-STD-1150-2002July 2012Reference GuideThe Functional Area Qualification Standard References Guides are developed toassist operators, maintenance personnel, and the technical staff in the acquisitionof technical competence and qualification within the Technical QualificationProgram.Please direct your questions or comments related to this document to the Officeof Leadership and Career Management, Technical Qualification Program (TQP)Manager, Albuquerque Complex.

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Table of ContentsFIGURES . iiTABLES . iiiACRONYMS . 1PURPOSE . 1SCOPE . 1PREFACE . 1TECHNICAL COMPETENCIES . 2A. QA Program Management . 21. QA personnel shall demonstrate a working level of knowledge of DOE QA policy,programs, processes, and regulatory requirements contained in: . 22. QA personnel shall have a working level knowledge of the QAP requirements identifiedin their organization and the contractor’s QA documents. . 133. QA personnel shall have a working level knowledge of the application of appropriateregulations, codes, and consensus standards to DOE QAP implementation. . 154. QA personnel should have familiarity level knowledge of the DOE Regulations, Orders,and Standards generally applicable to DOE contracts, programs, and projects that affectQA. For example:. 195. QA personnel shall have a working level knowledge of channels to maintaincommunication with Headquarters, field elements, and the public. . 286. QA personnel shall demonstrate the ability to effectively communicate (both orally andin writing) with the contractor, stakeholders, and other internal and externalorganizations. . 327. QA personnel shall demonstrate a working level knowledge of control of documents andrecords. . 35B. General Technical Performance . 411. QA personnel shall demonstrate a working level knowledge of the processes forperforming work to established technical standards, administrative controls, and otherhazard controls to meet regulatory or DOE requirements. . 412. QA personnel shall demonstrate a working level knowledge of the processes foridentification, marking, and control of items. . 433. QA personnel shall have familiarity level knowledge of maintenance managementpractices. Reference DOE O 433.1, Maintenance Management Program for DOENuclear Facilities. . 444. QA personnel shall demonstrate a familiarity level knowledge of the processes fordesign and engineering practices. . 495. QA personnel shall demonstrate a familiarity level knowledge of the computer softwarequality assurance. . 516. QA personnel shall demonstrate a familiarity level knowledge of the procurementprocesses. . 547. QA personnel shall have a working level knowledge of suspect/counterfeit items. . 598. QA personnel shall have a working level knowledge of testing and inspection techniquesand methods. . 609. QA personnel shall have a working level knowledge of inspection and test planningmethodology. . 82i

Table of Contents10. QA personnel shall have a working level knowledge of metrology and calibrationsystems. . 8411. QA personnel shall have a familiarity level knowledge of statistical process control andsampling procedures for work processes, inspection/testing, and quality improvement. . 89C. Assessment, Oversight, and Improvement . 971. QA personnel shall demonstrate a working level knowledge of assessment principles andtechniques. Reference DOE G 414.1-1, Management Assessment and IndependentAssessment. . 972. QA personnel shall have a working level knowledge of quality improvement principlesand processes. Reference DOE G 414.1-2, Quality Assurance Management SystemGuide. . 1093. QA personnel shall have a working level knowledge of quality improvement methods,including: problem analysis techniques used to identify problems/potentialimprovements; analysis tools to determine potential causes of problems; and systems toidentify, track, and complete corrective action(s) or improvement opportunities.Reference G 414.1-1, G 450.4-1, and G 414.1-2. . 1124. QA personnel shall have a working level knowledge to trend performance. . 1195. QA personnel shall have a working level knowledge of how to conduct independentassessments of the contractor’s approved QAP implementation in accordance with allapplicable QA requirements and standards. Reference G 414.1-1 and G 414.1-2. . 1206. QA personnel shall have a working level knowledge of how to oversee the effectiveimplementation of appropriate QA criteria. Reference G 414.1, and P 450.5, Line ES&HOversight. . 128Selected Bibliography and Suggested Reading . 134FIGURESFigure 1. DOE organization .30Figure 2. National Archives and Records Administration, Washington DC .35Figure 3. Spectral analysis of surface waves .64Figure 4. Tensile testing.65Figure 5. Compression test .67Figure 6. Bend test .68Figure 7. Voltmeter .71Figure 8. Ammeter .71Figure 9. Ohmmeter .72Figure 10. Wattmeter .72Figure 11. Ampere-hour meter .73Figure 12. Power factor meter .73Figure 13. Ground detector .74Figure 14. Synchroscope .74Figure 15. Megger .75Figure 16. Power quality monitors.75Figure 17. Confidence limit calculations .94Figure 18. Confidence limit calculation part 2 .95ii

Table of ContentsFigure 19. Control chart .96Figure 20. Daniel Lehman and DOE’s Office of Project Assessment .98Figure 21. Event and causal factor charting, part one.116Figure 22. Event and causal factor charting, part two .117Figure 23. Root cause coding.117Figure 24. Root cause analysis for beginners .117Figure 25. The performance-based handbook .118Figure 26. Level of activity.121Figure 27. Juran’s quality handbook .122Figure 28. Qualification and training .125Figure 29. Monitoring of contractors .126TABLESTable 1. Advantages and disadvantages of NDT .70Table 2. Examples of soil dynamic property and strength tests .79Table 3. Type of control charts .120Table 4. Serious classification of defects (Bell System).123Table 5. Integration of QA criteria into DOE O 226.1B .130VIDEOSVideo 1. Price-Anderson Amendments Act.2Video 2. Development and implementation of the QAP .5Video 3. Stop work authority .15Video 4. ISO 14001 .18Video 5. NRC consensus standards program .19Video 6. How to write and speak effectively.34Video 7. Effective writing.34Video 8. Technical writing .35Video 9. National Archives and Records Administration .38Video 10. Electronic records management .38Video 11. Revolutionizing IT in government .40Video 12. Identifying hazards in the workplace .42Video 13. What is preventive maintenance?.45Video 14. Visual non-destructive testing .62Video 15. Radiography testing .62Video 16. Magnetic particle testing .63Video 17. Liquid penetrant inspection .63Video 18. Ultrasonic testing .64Video 19. Hardness testing .65Video 20. Eddy current testing .65Video 21. Tensile testing .67Video 22. Fatigue testing of a Boeing 787 .68Video 23. Bend testing.68iii

Table of ContentsVideo 24. How to use a voltmeter .71Video 25. How to use an ammeter .71Video 26. How to use an ohmmeter.72Video 27. How to use a wattmeter .72Video 28. Power factor meters.73Video 29. How to use a megger .75Video 30. Power quality monitoring demonstration .75Video 31. Brinell hardness test .76Video 32. Rockwell hardness test .76Video 33. Cyclic triaxial testing .79Video 34. Cyclic torsional shear tests .79Video 35. Soil compaction in construction .81Video 36. Software testing.82Video 37. Attribute versus variable sampling.83Video 38. Calibration .86Video 39. Mean, median, and mode functions .90Video 40. Calculating the variance .91Video 41. How to calculate standard deviation .91Video 42. Simple random sampling.92Video 43. Stratified sampling .92Video 44. Cluster sampling.92Video 45. Systematic sampling.93Video 46. Acceptance sampling .93Video 47. What are control charts?.96Video 48. Performance-based assessment .102Video 49. Compliance assessment .102Video 50. Root cause analysis of the Titanic .113Video 51. Causal factor analysis .113iv

EOSHFYHQHSSIAEAIGISMISMSISOITkgKSAM&TEMIL STDMORTalternating currentas low as reasonably achievableAmerican National Standards InstituteAmerican Society of Mechanical EngineersAmerican Society for QualityAmerican Society for Quality ControlAmerican Society for Testing and Materialscorrective action plancritical decisionCode of Federal Regulationcommercial grade dedicationconfiguration managementcoordinate machine measurementcapital planning and investment controlcontractor requirements documentdirect currentdata collection sheetDepartment of Energy Acquisition Regulationsdefective itemsDepartment of Energydocumented safety analysisExecutive OrderEnvironmental Protection AgencyElectric Power Research Instituteenvironment, safety, and healthenvironment, safety, and health and qualityfunctional area qualification standardFederal Acquisition RegulationsFederal Employee Occupational Safety and Healthf

A comprehensive list of acronyms is provided at the beginning of this document. It is recommended that the candidate review the list prior to proceeding with the competencies, as the acronyms, abbreviations, and symbols may not be further defined within the text unless special emphasis is required.

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