Federal Law Enforcement Training Centers Personnel Management Employee .

HCO/OPMFederal Law Enforcement Training CentersHCO & Office ofPersonnel ManagementFEGLIEmployee/FamilySupport ServicesFederal Employees’Group Life InsuranceA road map to assist FLETC employees and familiesnavigating difficult circumstances.Veteran AffairsVAFERSFederal EmployeesRetirement SystemTSPThrift Savings PlanEmployee and FamilySupport ServicesEAPCISMEmployee AssistanceProgramCritical Incident StressManagementVersion 1.5

SummaryTable of ContentsEmployees experiencing long term illness, incapacitation,and/or death can require unique or specialized support.The Federal Law Enforcement Training Centers (FLETC)is dedicated to providing employee and family supportservices in the event of a family crisis.12Preparing your Familyin the Event of a CrisisThis section provides information that an employee shouldensure is completed and up-to-date in the event of a familycrisis.Information for SurvivingFamily MembersThis section provides guidance to assist family members inthe event of a crisis.3Surviving FamilyMembers AssistanceThis section provides information for family members onservices and programs related to psychological, emotional,physical and spiritual wellness.Follow us on:https://www.fletc.gov

1Preparing your Familyin the Event of a CrisisSeveral programs may provide survivor benefits to your familyand loved ones in the event of your incapacitation or death.In preparing your family for a traumatic event or crisis to thefamily, the FLETC Human Capital Office (HCO) encourages youto keep your designation of beneficiary forms up-to-date for thefollowing:Federal Employees Retirement System (FERS)Thrift Savings Plan (TSP)Federal Employees Group Life Insurance (FEGLI)Unpaid CompensationNote: You may update theses forms by accessing the hyperlinkabove.If there is no designation of beneficiary forms on file in youreOPF, survivor benefits will be paid based on a statutory orderof precedence. You may view the order of precedence at thehyperlink provided.In advance of such an event, please be mindful of your familyand loved ones. The last updated beneficiary form will be foundin your eOPF. This will be the form that is used by HCO for thesurviving family member(s).Follow us on:https://www.fletc.govYou should also be sure to do the following in preparation of anunfortunate event:1. Make sure your Emergency Contacts Information is up todate with your immediate supervisor.2. Provide your family members with the name and phonenumber of your immediate supervisor.3. Make sure your family members know the location ofimportant documents such as your:Living WillWillCopy of current designation of beneficiary form;FEHB ElectionFEGLI ElectionCurrent bank informationAny financial documents needed in the event of anemergencyCopy of a Power of Attorney designationBest Practice: Secure important document in a safe or fire-proofcontainer.Back to Table of Contents

2Information for SurvivingFamily MembersIf you are reviewing this information as a surviving family memberof a Federal Law Enforcement Training Centers employee, FLETCoffers its deepest condolences to you and your family.We realize this is a difficult time. Therefore, this information is onlyintended to help alleviate your concerns and make you aware ofinformation that you will receive in a more personal contact fromthe FLETC Human Capital Office (HCO) Employee’s Benefits Team.It’s likely FLETC HCO has already reached out to you or thedesignated beneficiary for your loved one. In either case, youshould know that the HCO Benefits Team will be available at yourconvenience to walk you through preparing the documents thatwill be used to provide eligible survivor benefits.1. HCO Benefits Team Contact Info.Phone: (912) 267-2289Email: #FLETC-HCO WRB@FLETC.DHS.gova. Your information will be requested by a FLETCBenefits Specialistc. When available the Benefits Specialist will initiallyneed the following:Three (3) copies of the Certified DeathCertificateCertified copy of the marriage certificate(if applicable)Certified copy of the Divorce Decree(if applicable)2. You will be contacted by the assigned Benefits Specialist toexplain eligible benefits.3. The Benefits Specialist will provide the necessarydocuments for the Suvivor’s Benefit package.4. See Surviving Family Members Assistance Programs,Section 3, for information on programs specific topsychological, emotional, physical, and spiritual wellness.b. In preparing for the call with the Benefits Specialist,please have your loved one’s date of death (andPower of Attorney if you are not the designatedbeneficiary for your loved one).Follow us on:https://www.fletc.govBack to Table of Contents

s3Surviving Family MembersAssistance ProgramsCritical Incident Stress Management Program (CISM)The CISM program supports the psychological, emotional, physical,and spiritual wellness of staff, students and their families by offering acomprehensive Critical Incident Stress Management (CISM) Program.CISM Contact Info.Main Office (912) 267-26331 (877) 235-7337 (24 hours-a-day)Employee Assistance Program (EAP)The Employee Assistance Program provides an array of services toemployees and their family members. The services provided can helpto address and work through any personal or workplace challenges.EAP Contact Info.1 (844) 725-7619 (24 hours-a-day)Peer Support Program (PSP)The PSP is a comprehensive, needs-based response for individualsand groups experiencing personal and/or professional distress.The purpose is to mitigate the harmful effects of stress for thoseseeking assistance in coping with life’s adjustments.The National Suicide Prevention Lifeline isa national network of local crisis centersthat provides free and confidentialemotional support to people in suicidalcrisis or emotional distress 24 hours aday, 7 days a week.SAMHSA’s National Helpline is a free,confidential, 24/7, 365-day-a-yeartreatment referral and informationservice (in English and Spanish) forindividuals and families facing mentaland/or substance use disorders.Connect with the Veterans Crisis Line toreach caring, qualified responders withthe Department of Veterans Affairs.Many of them are Veterans themselves.Veterans Benefits AdministrationPrimary Contact: 1(800) 827-1000PSP Contact Info.(912) 261-4504Follow us on:https://www.fletc.govBack to Table of Contents

ConclusionFLETC recognizes the challenges that our employeesand their families can face. The very essence of themission at FLETC comes from understanding the needsof our employees and family members. The informationand services outlined above are here specifically toserve our employees and family members with genuinecare and concern.ConnectingResourcesFollow us on:https://www.fletc.govHeadquarters - Glynco Center1131 Chapel Crossing RoadGlynco, GA 31524(912) 267-2100Artesia Center1300 W. Richey AvenueArtesia, NM 88210(575) 748-8000Charleston Center2000 Bainbridge AvenueNorth Charleston, SC 29405(843) 566-8551Cheltenham Center9000 Commo RoadCheltenham, MD 20588(301) 868-5830

Critical Incident Stress Management Program (CISM) The CISM program supports the psychological, emotional, physical, and spiritual wellness of staff, students and their families by offering a comprehensive Critical Incident Stress Management (CISM) Program. CISM Contact Info. Main Office (912) 267-2633 1 (877) 235-7337 (24 hours-a-day)