Motorola T720 GSM R2.0 Motorola T720i GSM R2.0.5 Mobile Phone User Guide

PRELIMINARYPersonal Communications Sector600 North U.S. Highway 45Libertyville, Illinois 600481-800-331-6456 (United States)1-888-390-6456 (TTY/TDD United States)1-800-461-4575 (Canada)www.motorola.com (United States)www.motorola.ca (Canada)MOTOROLA, the Stylized M Logo and all other trademarks indicated assuch herein are trademarks of Motorola, Inc. Reg. U.S. Pat. & Tm. Off.Java and all other Java-based marks are trademarks or registeredtrademarks of Sun Microsystems, Inc. in the U.S. and other countries. Allother product or service names are the property of their respectiveowners. 2002 Motorola, Inc. All rights reserved.Software Copyright NoticeThe Motorola products described in this manual may include copyrightedMotorola and third party software stored in semiconductor memories orother media. Laws in the United States and other countries preserve forMotorola and third party software providers certain exclusive rights forcopyrighted software, such as the exclusive rights to distribute orreproduce the copyrighted software. Accordingly, any copyrightedsoftware contained in the Motorola products may not be modified,reverse-engineered, distributed, or reproduced in any manner to theextent allowed by law. Furthermore, the purchase of the Motorolaproducts shall not be deemed to grant either directly or by implication,estoppel, or otherwise, any license under the copyrights, patents, orpatent applications of Motorola or any third party software provider,except for the normal, non-exclusive, royalty-free license to use thatarises by operation of law in the sale of a product.Manual number: XXXX-OCover number: 8988485L49-O2

ContentsPRELIMINARYSafety and General Information . . . . . . . . . . . . . . . . . . . . 6Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . 13Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Changing the Convertible Covers . . . . . . . . . . . . . . . . . 18Attaching the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . 20Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . 20Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Changing the Ringer Alert. . . . . . . . . . . . . . . . . . . . . . . 23Viewing Your Phone Number. . . . . . . . . . . . . . . . . . . . . 23Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . . 24Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Using the 4-Way Navigation Key . . . . . . . . . . . . . . . . . . 26Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Using the Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . 39Using the External Display . . . . . . . . . . . . . . . . . . . . . . 40Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 40Changing a Code, PIN, or Password. . . . . . . . . . . . . . . 42If You Forget a Code, PIN, or Password . . . . . . . . . . . . 423

PRELIMINARYSetting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Storing Your Name and Phone Number . . . . . . . . . . . . . 44Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . 44Setting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . 45Conserving Battery Power . . . . . . . . . . . . . . . . . . . . . . . 46Monitoring Battery Charge . . . . . . . . . . . . . . . . . . . . . . . 46Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . . 46Setting a Screen Saver Image . . . . . . . . . . . . . . . . . . . . 47Zooming In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Setting Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . 49Setting Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . 49Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . . . 50Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . . 51Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Canceling an Incoming Call . . . . . . . . . . . . . . . . . . . . . . 52Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . 53Calling an Emergency Number . . . . . . . . . . . . . . . . . . . . 53Dialing International Numbers . . . . . . . . . . . . . . . . . . . . 54Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . 56Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 58Calling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . 58Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Putting a Call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 60Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614

62626474768489899099PRELIMINARYPhone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Feature Quick Reference . . . . . . . . . . . . . . . . . . . . . . .Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . .Additional Health and Safety Information . . . . . . . . . .Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . .Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . .Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . .5

ARYSafety and GeneralInformationIMINIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.READ THIS INFORMATION BEFORE USING YOUR PHONE.The information provided in this document supersedes the general safetyinformation contained in user guides published prior to July 2000. Forinformation regarding radio use in a hazardous atmosphere please referto the Factory Mutual (FM) Approval Manual Supplement or InstructionCard, which is included with radio models that offer this capability.This device complies with Part 15 of the FCC Rules. Operation is subjectto the following two conditions: (1) this device may not cause harmfulinterference, and (2) this device must accept any interference received,including interference that may cause undesired operation.RF Operational CharacteristicsPRELYour phone contains a transmitter and a receiver. When it is ON, itreceives and transmits radio frequency (RF) energy. The phone operatesin the frequency ranges of 880 MHz to 915 MHz, 1710 MHz to 1785 MHz,and 1850 MHz to 1910 MHz in digital mode.When you communicate with your phone, the system handling your callcontrols the power levels at which your phone transmits. The output powerlevel typically may vary over a range from watts to watts indigital mode for the 900MHz band, watts to watts in digitalmode for the 1800MHz band, and watts to watts in digitalmode for the 1900MHz band.Exposure To Radio Frequency EnergyYour Motorola phone is designed to comply with the following national andinternational standards and guidelines regarding exposure of humanbeings to radio frequency electromagnetic energy:6

ARY United States Federal Communications Commission, Code ofRegulations; 47 CFR part 2 sub-part J American National Standards Institute (ANSI) / Institute of Electricaland Electronic Engineers (IEEE) C95. 1-1992 Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999EditionIMIN National Council on Radiation Protection and Measurements(NCRP) of the United States, Report 86, 1986 International Commission on Non-Ionizing Radiation Protection(ICNIRP) 1998 Ministry of Health (Canada) Safety Code 6. Limits of HumanExposure to Radiofrequency Electromagnetic Fields in theFrequency Range from 3 kHz to 300 GHz, 1999 Australian Communications Authority Radiocommunications(Electromagnetic Radiation-Human Exposure) Standard 1999To assure optimal phone performance and make sure human exposure toradio frequency electromagnetic energy is within the guidelines set forthin the above standards, always adhere to the following procedures:ELPortable Phone Operation and EME ExposureAntenna CarePRUse only the supplied or an approved replacement antenna.Unauthorized antennas, modifications, or attachments could damage thephone and may violate FCC regulations.Do NOT hold the antenna when the phone is in use. Holding theantenna affects call quality and may cause the phone to operate at ahigher power level than needed.Phone OperationWhen placing or receiving a phone call, hold your phone as you would awireline telephone. Speak directly into the microphone.7

Body-Worn OperationARYTo maintain compliance with FCC/Health Canada RF exposureguidelines, if you wear a phone on your body when transmitting, alwaysplace the phone in a Motorola-supplied or approved clip, holder, holster,case, or body harness for this product. Use of non-Motorola-approvedaccessories may exceed FCC/Health Canada RF exposure guidelines. Ifyou do not use one of the Motorola-supplied or approved body-wornaccessories, and are not using the phone held in the normal use position,ensure the phone and its antenna are at least one inch(2.5 centimeters) from your body when transmitting.Data OperationApproved AccessoriesINWhen using any data feature of the phone, with or without an accessorycable, position the phone and its antenna at least one inch(2.5 centimeters) from your body.IMFor a list of approved Motorola accessories, visit our website atwww.mot.com.Electromagnetic Interference/CompatibilityFacilitiesELNote: Nearly every electronic device is susceptible to electromagneticinterference (EMI) if inadequately shielded, designed, or otherwiseconfigured for electromagnetic compatibility.PRTo avoid electromagnetic interference and/or compatibility conflicts, turnoff your phone in any facility where posted notices instruct you to do so.Hospitals or health care facilities may be using equipment that is sensitiveto external RF energy.AircraftWhen instructed to do so, turn off your phone when on board an aircraft.Any use of a phone must be in accordance with applicable regulations perairline crew instructions.8

Medical DevicesARYPacemakersThe Advanced Medical Technology Association recommends that aminimum separation of 6 inches (15 centimeters) be maintained betweena handheld wireless phone and a pacemaker. These recommendationsare consistent with the independent research by, and recommendationsof, the United States Food and Drug Administration.Persons with pacemakers should:PRELIMIN ALWAYS keep the phone more than six inches (15 centimeters)from your pacemaker when the phone is turned ON. NOT carry the phone in the breast pocket. use the ear opposite the pacemaker to minimize the potential forinterference. turn OFF the phone immediately if you have any reason to suspectthat interference is taking place.Hearing AidsSome digital wireless phones may interfere with some hearing aids. In theevent of such interference, you may want to consult your hearing aidmanufacturer to discuss alternatives.Other Medical DevicesIf you use any other personal medical device, consult the manufacturer ofyour device to determine if it is adequately shielded from RF energy. Yourphysician may be able to assist you in obtaining this information.9

Safety and General Use While DrivingARYCheck the laws and regulations on the use of phones in the area whereyou drive. Always obey them.When using your phone while driving, please: give full attention to driving and to the road. use hands-free operation, if available. pull off the road and park before making or answering a call if drivingconditions so require.Operational WarningsFor Vehicles With an Air BagIMINDo not place a portable phone in the area over an air bag or in the air bagdeployment area. Air bags inflate with great force. If a portable phone isplaced in the air bag deployment area and the air bag inflates, the phonemay be propelled with great force and cause serious injury to occupantsof the vehicle.Potentially Explosive AtmospheresPRELTurn off your phone prior to entering any area with a potentially explosiveatmosphere, unless the phone is a model specifically identified as being“Intrinsically Safe.” Do not remove, install, or charge batteries in suchareas. Sparks in a potentially explosive atmosphere can cause anexplosion or fire resulting in bodily injury or even death.Note: The areas with potentially explosive atmospheres referred to aboveinclude fueling areas such as below decks on boats, fuel or chemicaltransfer or storage facilities, areas where the air contains chemicals orparticles, such as grain, dust, or metal powders, and any other areawhere you would normally be advised to turn off your vehicle engine.Areas with potentially explosive atmospheres are often but not alwaysposted.10

Blasting Caps and AreasOperational CautionsAntennasARYTo avoid possible interference with blasting operations, turn OFF yourphone when you are near electrical blasting caps, in a blasting area, or inareas posted: “Turn off two-way radio.” Obey all signs and instructions.Do not use any portable phone that has a damaged antenna. If adamaged antenna comes into contact with your skin, a minor burn canresult.BatteriesIMINAll batteries can cause property damage and/or bodily injury such asburns if a conductive material such as jewelry, keys, or beaded chainstouches exposed terminals. The conductive material may complete anelectrical circuit (short circuit) and become quite hot. Exercise care inhandling any charged battery, particularly when placing it inside a pocket,purse, or other container with metal objects.PRELITC01-10111

Getting StartedARYYour digital wireless phone typically comes equippedwith a battery and a charger. Other accessory options cancustomize your phone for maximum performance andportability.To purchase Motorola Original accessories, contact theMotorola Customer Call Center at 1-800-331-6456 in theUnited States or 1-800-461-4575 in Canada.INGetting StartedWhat’s in the Box?About This GuideIMThis user guide introduces you to your Motorola wirelessphone.ELNote: A reference guide for your phone isalso available that describes your phone’sfeatures in more detail.PRTo obtain the reference guide for your phone, or anothercopy of this user guide, see the Motorola Web site at:http://motorola.com/consumer/manualsor contact the Motorola Customer Call Center at1-800-331-6456 in the United States or 1-800-461-4575 inCanada.12

Optional FeaturesThis label identifies a feature that requires anoptional Motorola Original accessory.INInstalling the SIM CardGetting StartedOptional AccessoriesARYThis label identifies an optional network, SIMcard, or subscription-dependent feature thatmay not be offered by all service providers inall geographical areas. Contact your serviceprovider for more information.IMYour SIM (Subscriber Identity Module) card contains yourphone number, service details, and phonebook/messagememory.Caution: Do not bend or scratch your SIM card. Avoidexposing your SIM card to static electricity, water, or dirt.PRELDo This1 If necessary, slidedown the batterydoor release latchand lift the door offof the phone.Releaselatch13

ARY3 Insert the SIM cardinto the SIM cardtray with the notchin the lower leftcorner and the goldplate facing down.INGetting StartedDo This2 Slide the SIM cardlatch up.ELIM4 Slide the SIM cardlatch down to lockthe SIM card inplace.Installing the BatteryPRYou must install and charge the battery to use your phone.Your phone is designed to be used only withMotorola Original batteries and accessories. We14

recommend that you store batteries in their protectivecases when not in use.ARYINPRELIM3 Insert the battery,printed arrow first,under the tab atthe top of thebatterycompartment andpush down.4 Insert the teeth atthe bottom of thebattery door intothe slot at the baseof the phone, thenpush the door downand snap it intoplace.Getting StartedDo This1 Remove the battery from its protective clearplastic case.2 If necessary, slidedown the batterydoor release latchand lift the door offof the phone.Releaselatch15

Charging the BatteryARYReleasetabINDo This1 Plug thetravelcharger intoyour phonewith therelease tabfacing up.IMGetting StartedNew batteries are shipped partially charged. Beforeyou can use your phone, you need to install and chargethe battery, as indicated by the following instructions.Some batteries perform best after several full charge/discharge cycles.EL2 Plug the other end of the travel charger into theappropriate electrical outlet.3 When your phone indicates that the battery isfully charged (Charge Complete), press therelease tab and remove the travel charger.PRNote: When you charge the battery, the battery levelindicator in the upper right corner of the display shows howmuch of the charging process is complete.Battery UseBattery performance depends on many factors, includingyour wireless carrier’s network configuration; signalstrength; the temperature at which you operate your16

phone; the features and/or settings you select and use;and your voice, data, and other application usage patterns.Battery CareTo maximize your battery’s performance: Always use Motorola Original batteries and batterychargers. The phone warranty does not cover damagecaused from using non-Motorola batteries and/orbattery chargers.Getting StartedARYCaution: To prevent injuries or burns, do not allowmetal objects to contact or short-circuit the batteryterminals.IN New batteries or batteries that have been stored forlong periods of time may require a longer charge time.IM Maintain the battery at or near room temperaturewhen charging.EL Do not expose batteries to temperatures below -10 C(14 F) or above 45 C (113 F). Always take yourph

Motorola T720 GSM R2.0 Motorola T720i GSM R2.0.5 Mobile Phone User Guide Preliminary Draft August 5, 2002 The T720 GSM product includes two user documents: A user guide (approximately 100 pages for the English version) that will be packaged in the box with the phone. This guide provides basic information for consumers.