How To Install Your Token On A Mobile Device - New York State Office Of .

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How to Install YourToken on a MobileDevice

Login Requires User ID and RSA Security Token A User ID and RSA token issued by the organization forwhich you work is required to login to PSYCKES‒ Note: If you work for an OMH organization, this User ID andtoken is the same as the one you might use for MHARS, CAIRS,NIMRS, PCS or MHPD Your organization’s Security Managergrants you access to“PSYCKES-Medicaid” using theSecurity Management System(SMS) Mobile tokens are the defaulttype of token emailed to newPSYCKES users who request softtokensSoft Token onMobile Device

Mobile Token Confirmation Email Once the Security Manager selects soft token and grantsyou PSYCKES access, you’ll receive a confirmation emailwhich will include: Login instructions for the Self-Service Console‒ Note: Use a separate desktop computer to login tothe Self-Service Console (https://mytoken.ny.gov/) Mobile token import instructions

Install RSA SecurID App on Mobile DeviceFirst, you will need to install theRSA SecurID Token app ontoyour mobile device. To installthe RSA SecurID Token app:1. Go to the App Store icon oniOS device or Google Playon Android device2. Search for “RSA SecurID”3. Install the RSA SecurID app Device account passwordmay be required

Import Your Token Onto Your Mobile Device Locate mobile tokenconfirmation email‒ This email will contain logincredentials for the SelfService Console page andmobile token importinstructions Login to the RSA TokenSelf-Service Consolepage on a desktopcomputer

Existing ProviderPartners: Self-ServiceConsole LoginInstructions

Existing Provider Partners: Logging In tothe Self-Service Console On the Self-Service Console homepage in the“Log On” section, enter your OMH-issued User IDJohnSmith1

Logging In to the Self-Service Console Set your “Authentication Method” to “Password”

Logging In to the Self-Service Console Enter the password provided to you in your mobiletoken confirmation email from the OMH/ITS Helpdesk

Existing StateEmployees: LoginInstructions

Self-Service Console Go to https://mytoken.ny.gov/ and enter your work Emailaddress in the User ID box

Log On Select “Password” in the Authentication Methoddropdown to Log On

Password Enter your Windows Password (the one you use tologin to your work computer) Click Login On

Activating Your MobileToken

Self-Service Console “My Account” Section After successfully logging in, you will see a “My Account”section that provides information on your new mobiletoken

Self-Service Console “My Account” Section Within the “My Account” section under “MyAuthenticators,” select “Activate Your Token”

How to Scan Your QR Code A pop-up window will appear on the desktop computerwith a QR Code to be scanned by your mobile device‒ Note: This QR code will only be available for five minutes

How to Scan Your QR Code To scan the QR code displayed on the desktop, open theRSA app on your mobile deviceAt the bottom of your screen on the RSA welcome page, tapon “Scan QR Code”AndroidiPhone

How to Scan Your QR Code With your mobiledevice, hover the frontfacing camera over theQR code displayed onthe desktop screen Align the QR codewithin the frame andthe camera willautomatically take asnapshot and importyour token

How to Scan Your QR Code Once the QR code is scanned you will see a confirmation onboth the desktop screen as well as your mobile device thatthe token has been successfully importedAndroidiPhone

Create a PIN in the SelfService Console

Create a PIN With Your Mobile Token Login to the Self-Service Console using your OMH-issuedUser ID and password provided in your mobile tokenconfirmation email (Non-OMH Employees) or login usingyour email and computer password (OMH Employees) Under the “My Authenticators” section, click on “Create PIN”

Create a PIN With Your Mobile Token You’ll then be prompted to create an 8-digit PIN‒‒‒‒Your PIN must be 8 digitsYour PIN cannot begin with zeroYour PIN cannot have sequential or consecutive numbers (e.g., 11111111, 12341234)You cannot reuse one of five recently used PINs

OMH/ITS Helpdesk Contact Information If you encounter any issues or error messages whenattempting to login to the Self-Service Console or importingyour mobile token, please contact the OMH/ITS Helpdeskfor additional assistance:– External Providers (Non-OMH Employees): healthhelp@its.ny.gov– OMH Employees: fixit@its.ny.gov Please make sure to include the following information inyour email to the OMH/ITS Helpdesk:––––NameEmail addressOMH-issued User IDType of mobile device that your mobile token will go on(e.g., iOS/Apple, Android, etc.)

Install RSA SecurID App on Mobile Device First, you will need to install the RSA SecurID Software Token app onto your mobile device. To install the RSA SecurID token app: 1. Go to the App Store icon on iOS device or Google Play on Android device 2. Search for "RSA SecurID" 3. Install the RSA SecurID app Device account password may be required

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