Watchman Entry System Web Portal User Guide

Watchman Entry SystemWeb Portal User GuidePortal User Name:Password:v.3

Technical Support – 972-231-1999 option 2The following User Guide is meant to provide an overview of the Watchman Entry System TrueCloud Web Portal.In order to find what you are looking for quickly, here are the sections for the document:Table of ContentsSection 1: Login. 3Section 2: Navigation Bar . 4Section 3: Editing Install Area Name . 4Section 4: Device Triggers . 5Section 5: Device Status . 5Section 6: Add Notification . 6Section 7: Call Group Configuration . 7Section 8: Add User . 8Section 9: Gate Entry Access Methods . 9Section 10: Web Portal and Mobile App Access Assignments. 10Section 11: Entry Access Areas . 11Section 12: User Entry Access Restrictions . 11Section 13: Device Actions. 12Section 14: Logs . 13Section 15: Schedule . 14Section 16: Account Management . 15Section 17: Billing Info. 15Section 18: Advanced Operations . 16Section 19: Scheduling Templates (Advanced) . 172This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 1: LoginThis is the browser address bar1. Open a Web Browser2. Put the addresswww.zapopen.com in theaddress bar3. Enter your usernameand password as providedby CellGate3This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 2: Navigation BarA. DashboardThe Dashboard is used toactivate a device or inputnotifications.B. Users (Sections 8 – 12)The Users tab is used toassign new accesscodes, web logins, Andother gate access.C. Logs (Section 14) Logs areused for monitoring gateactivity, and filteringwhen searching forspecific gate triggers.D. My Account (Section16) Displays owneraccount information.E. Billing (Section 17)Billing, and paymentinformation is held here.Section 3: Editing InstallArea NameAn Install Area is the areaoutlined in the picture of thedashboard above.With Watchman, you will haveone Install Area in the portalfor each Watchman unitinstalled on your property.To edit the name of theseareas, click on the Edit buttonon the right-hand side of theInstall Area bar.Type in the new name for thearea and click save.4This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 4: Device TriggersTrigger Gate Opensgate or door. TakePictureUse to take pictures usingbuilt in internal camera oroptional external cameraResults of the triggers areprovided in Device Statusand in Activity LogsNote: Notifications for theseevents will also be sent if setup. (For details, see Section 5)Section 5: Device StatusTo the right of the device isthe device status. Fordevices like gates, this willprovide status on the openstate of the gate.The Automatic / Manual slideris not supported in Watchmanhardware.5This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 6: Add Notification1. Click on Notifications2. Click Add Button for thenotification you want to add.3. Select Notification Type:SMS – Standard Text MessageMMS – Multimedia Texts (forpictures)Email – standard email4. Complete the contactinformation5. Save the informationGate OpenedGate ClosedWill inform the user when thegate is opened and closed.Prop Open PropOpen ClearWill send a report when thegate is open for 3 minutes.When the gate closes anothermessage can be sent.OpenedWill send a notificationwhenever the gate or dooris opened with time, date,location, access code andperson associated with theaccess code.CameraPicture TakenPicture will be sent toassigned contactsScheduled Message FailureWill send message when anydevice scheduling fails.6This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 7: Call GroupConfigurationThese are the people thesystem will call when thePush to Call button ispressed on the front of theunit.To create a Call Group, theusers to receive the calls ontheir smartphones need to becreated. See Sections 8 - 12for creating a user on thesystem.See Add User in1st Batch Called (20 sec)Define up to three users to becalled when Push to Callbutton is pressed on theWatchman unit.Sections 7 through 112nd Batch Called (20 Sec)Define up to an additionalthree users to be called whenthe Push to Call button ispressed on the Watchmanunit.Landline Number (20 Sec)Define a regular phone to becalled if no one in the previousbatches have been reached toprovide entry.PLEASE NOTE: All users needto have the Watchman MobileApp operating on their phoneor tablet device in order toreceive a call when assigned inthe 1st or 2nd Batch.Normal phone and data rateswill apply for these calls.7This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 8: Add UserFrom this page you canmanage user accounts.Add a New User1. Click on Add Button2. Enter User Name, the Usere-mail address, and Timezone.3. Next you’ll define howthe person will access yourproperty, including access toweb controls. See Section 9and 10 for defining Accessmethods.4. Next you’ll define thedifferent areas on theproperty the user will beable to access. See Section11 for setting the areas usersare allowed to access.5. Finally, you’ll define anyaccess restrictions on the user.These can include time anddate or a set number ofentries. See Section 12 forsetting restrictions on useraccess.8This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 9: Gate EntryAccess MethodsGate Code – Assign a codeup to 5 digits for keypad entryYou also have the option ofsaving the code to the localdevice.NOTE: When entering codeson Watchman, press the keybutton on the bottom rightto enter the code.RFID / Card / ClickerDial a Phone NumberCurrently Unsupported in theWatchman device.9This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 10: Web Portal andMobile App AccessAssignmentsProvide user access tothe web portal andmobile applications.Mobile App Only – whenselected “Yes” user can onlyaccess the system on themobile app.Web/Smartphone LoginExpiration – “Yes” will displayadditional lines to assign adate and time for user accessto expire for the web portal.Email / Password – Enterthe email address andpassword for the user. Theemail address is used as theusername for the system.Read Only – Can only look atdisplayed information whenon “Yes”User permissions for UserControl, Device Control, BillingControls can be assigned asHidden, Read Only or Admin.Can Actuate provides whattype of gate opening the usercan perform on theWatchman device.10This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 11: Entry AccessAreasThere are two ways to definewhat specific areas a user willhave access to.At the top of the page is aglobal setting. If “Yes” isselected, the user gets accessto all areas and the bottompart of the screen disappears.The second way to assign areato a user is to assign based ona list of areas defined for theaccount. This listing is at thebottom of the page as shown.Section 12: User EntryAccess RestrictionsThe default settings of thesystem allows access 24/7.By selecting “Specific” in anygiven area, you can assign atime and date range for accessto the system or a set numberof accesses as provided.11This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 13: Device ActionsEditAllows you to Edit the devicename and description lines forthe device. (Shown to theright)1. Enter Device Name2. Enter Descriptive Text3. Click SaveLogs (See Section 14) Opensthe Logs window prefiltered for the device.Schedule (See Section 15)Allows you set a schedule forthe activation of the device.12This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 14: LogsLogs can be opened in anumber of ways1. From the Navigation Bar,click Logs icon. This opensthe Activity Log containing allActivities Logs for the system.A short description of each column in the log table is provided below.2. From the Area Bar, click theLog icon. The Logs page willopen with the Install Locationfilter set to the Area and theActivity Logs only displayingevents for the devices in theArea3. From the device action,click on the Logs icon. TheLogs page will open filtered tothe Area and Device.Logs can be filtered byArea, Device / Port, AccessCode, Date Range, Users,System Response andResponse Types.Date and Timeof the EventWho Triggeredthe eventDevice the eventhappened onResult ofthe action.The action triggered, forexample gate opened.Logs can be exported to anExcel spreadsheet saved tothe default download locationfor your browser.13This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.

Technical Support – 972-231-1999 option 2Section 15: ScheduleEach device has the ability tobe triggered on a set schedule.There are three types ofschedules: Weekly Recurring,Set Dates, Blackouts.Weekly Recurring Schedulescan be set to recur everyweek.1. Select Type (Hold Openor Momentary Open)2. Set Start Day and Time3. Set End Day and Time4. SaveFor Example; to have thegate open Monday throughFriday from 8 AM to 5 PM,you would set a schedule upfor each day with the startand stop times.One-Time EventThese are single events for thedevice as defined by the user.1. Select Type (Hold openor Momentary Open)2. Enter a Title3. Set Start Date and Time4. Set End Date and Time5. SaveBlackoutsBlackout schedules pre-emptWeekly and Set Dateschedules. An example wouldbe Blackout of a hold openduring a company holiday.1. Select Blackout2. Enter a Title3. Set Start Date and Time4. Set End Date and Time5. Save14This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.