2017 ANNUAL REPORT - University Of South Florida

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2017 ANNUAL REPORTUSF SYSTEM COMPLIANCE ÐICS PROGRAM

TABLE OF CONTENTSUSF System Compliance & Ethics ProgramORGANIZATIONAL CHART. 3ELEMENT 1: GOVERNANCE & HIGH-LEVEL OVERSIGHT. 4A. Board of Trustees Audit and Compliance Committee . 4B. USF System Compliance & Ethics Program . 5C. (High Risk) Compliance Officers Workgroup . 7ELEMENT 2: ESTABLISH STANDARDS OF CONDUCT, POLICIES, & PROCEDURES 10A. Internal Control Policy . 10B. Protection of Minors Policy . 10C. Florida Code of Ethics Policy . 10D. Higher Education Opportunity Act . 11ELEMENTS 3 & 4: CREATE A FAIR AND ETHICAL CULTURE & OPEN LINES OFCOMMUNICATION . 12EthicsPoint . 12ELEMENT 5: EDUCATION AND TRAINING . 14A. Compliance & Ethics Training for New Employees . 14B. Compliance & Ethics Training for Current Employees . 14ELEMENT 6: DETECTION, REMEDIATION, AND ENFORCEMENT . 15A. Protection of Minors on Campus/Summer Programs . 15B. Export Controls/Office of Foreign Assets Control (OFAC) Compliance . 15ELEMENT 7: RISK ASSESSMENT, AUDIT, AND MONITORING . 15A. USF System Enterprise-Wide Risk Assessments . 15B. Audit & Monitoring Risks . 16ELEMENT 8: ASSESSMENT OF EFFECTIVENESS . 18USF System CEP 2017 Annual Report2

USF System Compliance and Ethics ProgramOrganizational ChartBoard of TrusteesAudit & Compliance CommitteeUSF SystemPresidentSenior Vice President& Chief OperatingOfficer Chief Compliance OfficerJeffrey MuirJD, Stetson Univ. College of LawMPA Public Administration, USFBA Political Science, USFSenior Associate Director & SWAIntercollegiate AthleticsDirectorResearch Integrity & ComplianceAdministrative SpecialistJolanda Thompson BSBA ManagementNorthwood University Associate Director of ComplianceDivision of Human ResourcesDirector, Professional IntegrityProgram, USF HealthAssociate Compliance OfficerCaroline Fultz-CarverCertified Compliance & EthicsProfessionalPhD Medical Sciences, USFMHA Health Policy &Management, USFMS Medical Sciences, USFBS Biology, USFUSF System CEP 2017 Annual ReportAssistant Vice PresidentInformation SecurityDirectorEqual Opportunity & ComplianceDirectorEnvironmental Health & Safety3

2017 ANNUAL REPORTUSF System Compliance & Ethics ProgramThe USF Compliance & Ethics Program was created in 2007 as a component of UniversityAudit & Compliance (UAC), with the appointment of a Chief Compliance Officer (CCO)charged by President Genshaft and the USF Board of Trustees (BOT) to create andmaintain an effective compliance and ethics program based on best-practices; to prevent,monitor, detect, and respond to non-compliance; and recommend corrective actions to fullymeet regulatory requirements. In 2017, UAC separated into two entities: USF System Auditand the USF System Compliance & Ethics Program (the “Program”). This separation was inaccordance with Board of Governors (BOG) Regulation 4.003, a regulation based onChapter 8, Part B, Section 2(b) of the Federal Sentencing Guidelines, the Florida Code ofEthics for Public Officers and Employees, and industry best practices.While our reporting relationship and responsibilities have changed under this newregulation, our mission of creating, supporting, and promoting a system-wide culture ofcompliance, ethics, and accountability remains the same. The Program continues toprovide assurance to the BOT that the compliance and ethics activities of the USF Systemare reasonably designed, implemented, enforced, and effective in preventing and detectingviolations of law, regulations, and policies, as well as violations of ethical principles ofconduct.This annual report summarizes the activities of our Program from July 1, 2016, to December31, 2017, unless otherwise indicated. This extended reporting period is due to our transitionfrom fiscal to calendar year for annual reporting to the BOT. This report is organized by the“essential elements” for an effective compliance and ethics program as prescribed by theFederal Sentencing Guidelines and fulfills our annual reporting requirements in accordancewith BOG Regulation 4.003 and the USF System Compliance & Ethics Program Plan.Element 1: Governance & High-Level OversightThe USF System addresses this element through the BOT Audit and ComplianceCommittee, the USF System Compliance & Ethics Program, and the (High-Risk)Compliance Officers Workgroup.A. Board of Trustees Audit and Compliance CommitteeBOG Regulation 4.003 required creation of a BOT committee solely focused on auditand compliance oversight. The BOT Finance and Audit Workgroup was separated intotwo committees: the BOT Finance Committee and the BOT Audit and ComplianceCommittee. The financial oversight responsibilities of the BOT Finance and AuditWorkgroup were retained by the BOT Finance Committee; whereas its audit andcompliance oversight responsibilities were transferred to the newly-created BOT Auditand Compliance Committee (the “Committee”).USF System CEP 2017 Annual Report4

To facilitate this modification in BOT committee structure, USF System Audit and theUSF System Compliance & Ethics Program jointly drafted a BOT Audit & ComplianceCommittee Charter (“Committee Charter”). The Committee Charter was approved by theCommittee at their May 2017 meeting and moved to the BOT (the “Board”) with arecommendation for approval. The Board approved the Committee Charter at their June2017 meeting and a copy was submitted to the BOG pursuant to BOG Regulation 4.003requirements.B. USF System Compliance & Ethics ProgramImplementation of BOG Regulation 4.003 and 4.002, required separation of UAC intotwo units: USF System Audit and the USF System Compliance & Ethics Program, eachreporting directly to the BOT Audit & Compliance Committee and administratively to theUSF System President. Prior to this reporting period, our Program reported to the BOTand President through the Executive Director of UAC.To implement this reorganization, USF System Audit and our Program jointly updatedexisting policies or drafted new USF System policies; and our Program drafted aprogram charter and plan as described below: Updated USF System Policy 0-025: USF System Audit, to include new BOGRegulation 4.002 requirements. This policy addresses the authority of USFSystem Audit for the direction of a broad, comprehensive program of internal auditfor the University of South Florida System. These policy updates wereimplemented in July 2017. Drafted new USF System Policy 0-026: USF System Compliance & EthicsProgram to address the authority of the Program for the coordination andmanagement of all USF System compliance and ethics activities under BOGRegulation 4.003. This newly drafted policy was successfully promulgated andimplemented in August 2017. Drafted new USF System Compliance & Ethics Program Charter (“ProgramCharter”) to identify the purpose, authority, and responsibilities of the USF SystemCompliance & Ethics Program in accordance with BOG Regulation 4.003. TheProgram Charter was reviewed by the Committee at their February 2017 meetingand moved to the Board with a recommendation for approval. The Boardapproved the Program Charter at their March 2017 meeting and a copy wassubmitted to the BOG pursuant to BOG Regulation 4.003.USF System CEP 2017 Annual Report5

Drafted new USF System Compliance & Ethics Program Plan (“Program Plan”) tosummarize the current status of the USF System Compliance & Ethics Program inaccordance with BOG Regulation 4.003. The Program Plan was reviewed by theCommittee at their May 2017 meeting and moved to the Board with arecommendation for approval. The Board approved the Program Plan at theirJune 2017 meeting and a copy was submitted to the BOG pursuant to BOGRegulation 4.003.During this reporting period, the BOG, through their Inspector General and Director ofCompliance, periodically checked with all State University System (SUS) institutionsregarding their progress towards implementing BOG Regulation 4.003. Each SUSinstitution completed a BOG-provided SUS Compliance Program Status Checklistindicating the status of their implementation the BOG regulation. The completedchecklist was submitted to the BOG Inspector General and Director of Compliance andwas summarized for presentation to the BOG. Our Program completed and submitted abaseline checklist in January 2017 and an updated checklist to the BOG in September2017, as requested. Below is a summary of our institution’s implementation of BOGRegulation 4.003 relative to all other SUS institutions, as summarized by the BOG Officeof the Inspector General.COMPLIANCE AND ETHICS PROGRAM STATUS18 Regulatory ElementsAt least half:FAMU, FAU,FGCU, FLPOLY, NCF, UFLess than half:FSU, UWFImplemented:FIU, UCF, UNF,USFUSF System CEP 2017 Annual Report6

C. (High Risk) Compliance Officers WorkgroupThe Compliance Officers Workgroup assists the CCO in maintaining an effective andbroad-based program designed to prevent, monitor, and detect areas of non-complianceand, when necessary, to fully meet compliance requirements and recommend correctiveactions. This workgroup is comprised of senior compliance officers in the following“high-risk” compliance units within the USF System, all of whom have an “accountablereporting” relationship to the CCO: Athletics ComplianceEnvironmental Health & SafetyResearch Integrity & ComplianceDiversity and Equal Opportunity (including Title IX and ADA compliance)Human Resources ComplianceProfessional Integrity Program, USF HealthInformation SecurityBrief descriptions of several of the above-listed “high-risk” compliance units andhighlights from this reporting period are provided below.Athletics ComplianceThe USF Athletics Compliance Office (Athletics Compliance) ensures compliancewith National Collegiate Athletic Association (NCAA) and American AthleticConference rules and associated USF System regulations and policies through itseducation, monitoring, and enforcement efforts. During the 2016-2017 academicyear, Athletics Compliance provided 209 in-person educational sessions. Thesesessions provided athletics compliance education to 745 athletic employees, studentathletes, on-campus constituents, and external constituents (e.g., localestablishments, friends of the program, etc.).Environmental Health & SafetyUSF Environmental Health & Safety (EH&S), a department within the Division ofFacilities Management, ensures potential environmental hazards are properlyremediated in accordance with applicable federal, state, and local requirements; USFSystem policies, procedures, guidelines; and industry best practices. EH&S servesas the liaison between the USF System and external agencies and providesenvironmental health and safety awareness and compliance training. EH&Sadministers multiple programs to achieve this end. Some highlights from FY 20162017 include:USF System CEP 2017 Annual Report7

Provided safety and compliance training to 9,080 faculty, staff, students, andaffiliates via its 27 different classroom-based and online training courses.Conducted 198 emergency evacuation drills as well as 4 Fire Safety Educationand Training sessions for approximately 350 individuals.Performed 1,522 laboratory safety inspections in research and teachinglaboratories, studios, and shops.Performed 33 laboratory chemical cleanouts involving the removal ofapproximately 5,503 individual items of unwanted, expired, and/or unusedchemicals.Performed 60 inspections of construction/development contractors’Stormwater Pollution Prevention Plans and completed 5 stormwatercompliance audits of grounds and vehicle maintenance areas.Facilitated the following external inspections:‐ 22 inspections by the Florida Department of Health.‐ 9 inspections by the Environmental Protection Commission.‐ 270 fire and safety code inspections by the Office of the State FireMarshall.Performed 100 Indoor Environmental Quality (IEQ) assessments at USFTampa and USF St Petersburg and 20 asbestos sampling assessments.Provided permitting and code/safety related inspection support forapproximately 175 million of USF System construction-related costs.Research Integrity and ComplianceResearch Integrity and Compliance, a division within USF Research & Innovation,ensures research performed within the USF System is safe, ethical, and complieswith all applicable regulations, laws, and institutional policies. Some highlights fromFY 2016-2017 include: Provided export control training to 461 faculty, administration, and staffemployees.Co-hosted the Association of University Export Control Officer’s 5th AnnualMeeting in May 2017 with 5 other SUS institutions.Implemented new processes with USF World to streamline and ensure exportcontrol and immigration compliance for international students fromcomprehensively sanctioned countries, from initial application to travel (whileenrolled as USF students) to separation from our institution.Reviewed or provided services to ensure compliance with export control lawsfor over 754 items (e.g., research contracts, biosafety protocols, H1-B visas, J1 visas, NASA attestation reviews, special projects, research proposals, andforeign travel).Provided live and online human subject research-related training to more than8,000 people through its education program.Audited 29 human subject research sites of which 2 (7%) were audited forcause.USF System CEP 2017 Annual Report8

Developed and implemented a human subject research self-audit process.Began ClinicalTrials.gov monitoring activities.Participated in community and on-campus outreach events for human subjectresearch, reaching more than 2,000 people.Reviewed 190 project-specific disclosures for financial conflicts of interest inresearch with 136 (72%) requiring a management plan.Performed 150 IACUC (Institutional Animal Care and Use Committee)laboratory inspections and responded to 8 reports of alleged noncompliance.Provided 13 boating safety classes resulting in 31 trained individuals.Offered first aid, CPR/AED, oxygen provider, and nitrox classes for a total of28 classes taken by 182 scientific diving researchers.Performed 56 inspections laboratories using biohazardous agents.Provided biosafety trainings to 1,348 individuals.Responded to 7 biosafety incident reports.Coordinated a site visit from the National Institutes of Health.Developed and implemented an online submission system for InstitutionalBiosafety Committee protocols (BiosafetyNet).Diversity Inclusion & Equal OpportunityThe Office of Diversity, Inclusion & Equal Opportunity (DIEO) ensures the USFSystem workplace and academic environments are free from discrimination,harassment, and retaliation based on protected categories of race, color, sex(including sexual harassment), national origin, sexual orientation, religion, age,disability, marital status, gender identity and expression, and veteran’s status, asprovided by law. Some highlights from this reporting period include: Equal Opportunity (EO) Section received 169 reports of which 53 wereinvestigated. Of those investigated, 5 (9%) were substantiated based on thepreponderance of evidence standard.EO provided 34 harassment prevention and sexual harassment preventiontrainings to USF System students and employees resulting in 1,473 peopletrained.The Office of Title IX (Title IX) received 313 reports of which 268 weredetermined to fall under the provisions of Title IX. Of these, 12 (4%) weresubstantiated based on the preponderance of evidence standard.Title IX provided 71 live training sessions resulting in 4,269 USF Systememployees trained.USF System CEP 2017 Annual Report9

Element 2: Establish Standards of Conduct, Policies, & ProceduresThroughout this reporting period, the USF System Compliance & Ethics Program reviewednew USF System policies and revisions to existing USF System policies issued by the Officeof the General Counsel for comment. The Program provided the Office of the GeneralCounsel, whenever possible, with draft language aimed at harmonizing language withexisting policies; reducing or eliminating redundant policy statements with existing policies;and clarifying language to facilitate understanding. Below are highlights from this reportingperiod:A. Internal Control PolicyThe USF System Compliance & Ethics Program assisted USF System Audit withdrafting, promulgating, and implementing a new USF System Internal Control Policy 0023. This policy communicates internal control objectives as set forth by the BOT andestablishes standards in the design and implementation of the system of internal controlsfor the USF System. This policy was successfully promulgated and implemented inAugust 2017.B. Protection of Minors PolicyIn response to recommendations from USF System Audit, the CCO created a USFSystem-wide working group to devise a plan for ensuring compliance with backgroundscreenings for employees of summer camps/programs either utilizing USF property orconducted by USF units. This effort resulted in the creation and implementation of USFSystem Policy 0-029: Background Screenings for Summer Programs Involving Childrenin May 2017. The working group also drafted and implemented procedures for USFSummer Programs and Third-Party Summer Programs to follow to ensure theirpersonnel obtained the appropriate background screenings in conjunction with therequirement set forth in USF System Policy 0-029.C. Florida Code of Ethics PolicyDuring this reporting period, the USF System Compliance & Ethics Program updatedUSF System Policy 0-027: Florida Code of Ethics for Public Officers and Employees:Compliance and Disclosure. This policy states the foundational standards of conduct forall USF System employees as the Florida Code of Ethics for Public Officers andEmployees (FCOE), Section 112.313 of the Florida statutes. Policy updates weredesigned to clarify discloser and reviewer responsibilities. These updates also includedthe addition of customer service standards for reviewers of FCOE, nepotism, or outsideactivity disclosures. These policy updates were based on frequently asked questionsand comments from USF System employees and their management teams, which werereceived either directly or via the eDisclose Help Desk.USF System CEP 2017 Annual Report10

D. Higher Education Opportunity ActThe Higher Education Act of 1965 (HEA) governs the administration of federal fundingfor higher education programs. The USF System must comply with HEA in order toremain eligible for Title IV funding from the U.S. Department of Education and for fundingfrom other federal agencies sponsoring USF System Research Projects. The HigherEducation Opportunity Act of 2008 (HEOA) amended HEA and includes compliance withthe following federal laws: Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act(Clery Act);Violence Against Women Act (VAWA) amendments to

USF System CEP 2017 Annual Report 6 Drafted new USF System Compliance & Ethics Program Plan (“Program Plan”) to summarize the current status of the USF System Compliance & Ethics Program in accordance with B

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