Troop Manual 2019 - Girl Scouts Of The USA

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When girls participate in the largest girl-led business in theworld, they “earn and learn” - they earn funds for their GirlScout activities while learning the 5 skills that will help them inbusiness and life.Cookie Sale Dates: Feburary 2 - March 24, 2019Initial Order due on January 3, 2019eBudde website:https://ebudde.littlebrownie.comeBudde Login:Use your email addressPassword:eBudde Initial Log In: Troop Cookie consultants who attend cookie training will be activated in eBudde by yourService Unit Cookie Consultant. Go to Enter your email address and click “forgot password”. Click “Log In.” A new window will appear asking you to update your information and answersecurity questions. Write your new password on the inside front cover of this book. If you are unable to access eBudde and have attended training, click the forgot password linkon the log in screen. If you are still unable to log in, contact Go to the Contacts tab. Input your contact information if it is not already in the system.Keep this information up-to-date throughout the cookie sale as we will use it to contact and sendyou important sale updates.Service Unit Cookie Consultant Contact InformationEmail:Home Phone:Best to call between:Please don’t call after:1Cell Phone:and


2019GIRL SCOUT COOKIE PROGRAM Dear Girl Scout Volunteers,I wanted to personally thank you for volunteering as a Troop Cookie Manager. As we know, Girl ScoutCookies combined with your knowledge and guidance, can help girls build courage, confidence, andcharacter.The Girl Scout Cookie Program develops girls into young entrepreneurs who earn the Five Skills: goalsetting, decision making, business ethics, money management, and people skills. Generation aftergeneration, girls have applied their ingenuity to build the largest girl-led business in the world with salesover 790 million per year for troops and their communities nationwide.What you may not know is that all sales earned from the Cookie Sale are used to power troops with their Girl Scout Experience.We encourage girls to showcase their amazing stories to their customers and share their G.I.R.L. (Go-getter, Innovator, Risk-taker,Leader) adventures with us!The Girl Scout Cookie Sale started in Oklahoma and it’s a tradition we couldn’t uphold without our volunteers. Because of yourguidance and the power of Girl Scout Cookies, girls can make positive changes in the world around them. This Cookie Season, Ichallenge you to encourage girls to set high goals so their troop can make the world a better place, one cookie at a time!Thanks for all that you do to support the Girl Scout Cookie Program,Shannon Evers, CEO Girl Scouts Western OklahomaTHE GIRL SCOUT COOKIE PROGRAM HELPS EMBOLDEN GIRL SCOUTS BY BUILDING THESE FIVE ESSENTIAL SKILLS.GOAL SETTING—as she sets cookie sale goals and makes a plan to reach them.DECISIONͳMAKING—as she and her troop decides how they will spend the cookie money.MONEY MANAGEMENT—as she makes a budget, takes orders and handles customers’ money.PEOPLE SKILLS—as she learns to talk and listen to all kinds of people while selling cookies.BUSINESS ETHICS—as she is honest and responsible every step of the way.Your me and talents are valuable to girls and to the Girl Scout Cookie Program . Thank you for helping build aprogram where girls learn, grow and make a las ng impact on the world.COOKIE CONTACTS:Council Office and Shop:6100 N RobinsonOklahoma City, OK 73118Phone: 405-528-GIRL (4475)Toll Free: 800-698-0022Fax: 405-418-79993Office hours:Monday – Thursday9:00 a.m. – 6:00 p.m.Friday9:00 a.m. – 2:30 p.m.GSWESTOK Product Sales Team:Melissa Walton, Product Sales ManagerMorgan Clingenpeel, Product Program SpecialistTraining OpportunitiesTroop Training WebinarNovember 13, 2018 7 p.m. to 9 p.m.

CONTENTS3458910111212131516Cookie contactsHow the cookie crumblesCookie calendarCookie Sale basicsPreparing for the salePreparing the girls and the parentsParent Meeting GuideSocial Media GuidelinesSafety Wise RulesInitial OrderDelivery BasicsReceipts and ACH schedule171820212325282932384046Collecting MoneyBooth SalesCookie CupboardDigital CookiePromotionsRecognitionsInventory ManagmentCamp The CityFormsTroop Cookie Consultant AgreementBooth Sale AgreementTroop Cookie Consultant Position Description4

GIRL SCOUT COOKIECALENDARDateEventNotesJanuary 3 11:59pmTroop Initial Order DueAll troops selling cookies must place this order in eBuddeJanuary 18 9 p.m.Online Booth Sale sign up #1Troops may sign up for 2 Walmart and 2 other locations (total 4).January 21 9 p.m.Online Booth Sale sign up #2Troops may sign up for 4 additional booth sales.January 24 9 p.m.Online Booth Sale sign up #3Troops may sign up for 8 additional booth sales.January 25 & 26OKC Warehouse Pick-up4800 West Point Blvd, Oklahoma City, OK 73179January 30Council cupboard OPEN6100 N Robinson Ave, OKC 73118Jan. 28-Feb. 2Cookie Pick-up from SU Consultants for areas outside of OKCmetroLocation, date and time will come from your service unit CookieConsultantFebruary 22019 Sale Officially Begins! Have fun!!February 2Individual girl SalesFocus is on individual door-to-door sales.February 4Online Booth Sale sign up #4Troops may sign up for additional booths.February 9Little Red Wagon DayGirls hit the streets with wagons full of cookies!February 15Booth sales beginFebruary 17 11:59p.m.Individual recognition deadline fortroop leadersFebruary 18Last day to return/exchange cook- Initial order cookies may be exchanged/returnedies(see page 13 for details).February 191st ACH deadlineAll money should be deposited into troop account.March 11Cupboards begin consolidationsCupboard activity will determine closure schedule.March 122nd ACH deadlineMoney should be deposited into troop account.March 24Cookie Sale ends!Last day of the sale!March 27Council cupboard closedLast day to get final cookies to earn troop proceeds.March 27Troop/Girl Recognition Ordersdue in eBuddeAll recognitions may not be available for orders placed after thisdate.March 27Troop paperwork due to SU ConsultantLate paperwork should be sent directly to the council office.March 28Final ACH deadlineThe troop’s final balance should be deposited in troop account.April 14600 Club EventALL girls selling 600 boxes or more plus one adult!May 31Last day to submit recognitionorder changes/errorsAll recognitions should be distributed to girls and errors/changesreported by May 31.June 1Operation Cookie DropAll girls who sell 24 boxes or more of Operation Cookie Dropcookies are invited to this event.June 3-7Walt Disney World TripGirls selling 3500 or more boxes are invited on a trip to DisneyWorld.June 28-30Camp SamoaSpecial camp at E-Ko-Wah for 1300 sellers and one femaleadult!5This order is placed by the product sales team, but cookies mustbe paid for and listed in the Girl Orders tab in order to receiverecognitions.


ALL YOUR GIRL SCOUT COOKIESAMOASTAGALONGSCrisp cookies coatedin caramel, sprinkledwith toasted coconutand striped with darky coatinggchocolatyCrispy cookieslayered with peanutbutter and covered witha chocolaty coating Our cookies have. NO High-Fructose Corn Syrup NO Partially Hydrogenated Oils (PHOs) Girl Scout S'mores and Do-si-dos aremade with Natural Flavors Zero Grams Trans Fat per Serving 100% Real Cocoa Hearty Whole Grain Oats in Do-si-dos Thin Mints are VeganTREFOILSCrunchy oatmealsandwich cookies withcreamy peanutEXWWHU ȴOOLQJ Traditional shortbreadcookies that aredelightfully simpleand satisfying OSUCT E COFRSYRUPRNDO-SI-DOSNO HIGHȏ 5632 &HUWLȴHG 0DVV %DODQFH 3DOP 2LO RSPO-1106186THIN MINTS Crisp wafers coveredin chocolaty coatingmade with naturaloil of peppermintSAVANNAHSMILES Crisp, zesty lemonwedge cookies dustedwith powdered sugarGIRL SCOUTS'MORES Crunchy grahamsandwich cookies withcreamy chocolate andPDUVKPDOORZ\ ȴOOLQJ Product formulations can change at any time. We encourage you to check the ingredient statement on each package you purchase for the most up-to-dateinformation on the ingredients contained in the product in that packagepackage. For mmore details check with Little Brownie Bakers.7The GIRL SCOUTS name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIESS , THIN MINTSS , TREFOILSS ,GIRL SCOUT COOKIE SALEE , GIRL SCOUT COOKIE PROGRAMM , GIRL SCOUT S’MORESS , DIGITAL COOKIEE and the Trefoil Design, are owned by Girl ScoutsRI WKH 86 /LWWOH %URZQLH %DNHUV LV DQ RɝFLDO *686 OLFHQVHH 6 02 6 7 * /21*6 '2 6Ζ '26 DQG 6 9 11 60Ζ/(6 DUH UHJLVWHUHG WUDGHPDUNV RI Kellogg NA Co. Copyright , TM, 2018 Kellogg NA Co.

GIRL SCOUT COOKIESALE BASICSWHY PARTICIPATE?By par cipa ng in the annual Girl Scout Cookie Program, not only doyour girls learn the 5 skills but it’s suppor ng your troop and council.Funds earned will support your troop goals and ac vi es throughout theyear. Funds earned throughout the program also support your council. GirlScouts of Western Oklahoma uses the funds from the cookie sale to: Provide financial assistance to girls who would otherwise not have a GirlScout experience. Maintain counil proper es such as camps. Provide amazing programs with affordable fees.WHO IS RESPONSIBLE FOR WHAT?The Troop cookie consultant is responsible for:1. Making sure any me cookies or money exchanges hands that areceipt is wri en, dated and signed both par es.2. All cookies ordered through eBudde and picked up at delivery,cookies exchanged or swapped with another troop, or cookiespicked up at a cookie cupboard. Be sure to always count and verifyyour cookies and complete a receipt.3. All girl payments received from parents or at booth sales. Alwayscomplete a receipt.4. All girl rewards earned by the troop. Troop consultants shoulddistribute girl rewards within two weeks of receiving them.5. U lizing eBudde and receipts to manage the cookies received byeach girl and obtaining the parents permission slips and signedreceipts.Troops earn 0.60 perbox!Cookies are 4 per box*Gluten freeToffee Tastic &S’mores are 5per boxThere are12 boxesper case ofcookies.Each family is responsible for:1. All cookies ordered and picked up for their Girl Scout.2. All monies collected from customers for the purchase of cookies.Families must turn in all payments to the troop consultant byset deadlines. All checks should be wri en to Girl Scout Troop# .WHAT IS THE RETURN POLICY?There is a no return policy on all cookies. (With one excep on. Seenote on ini al order cookies on page 13). Troops and parents whosign for cookies cannot return them to the troop or to the cupboards/council. If a package is damaded, it can be replaced at any cookiecupboard. This policy is consistent with all Councils.8

PREPARING FOR THE SALESTEPS TO SUCCESSAƩend Cookie Training! A end the in-person training on November 13 hosted by your Service Unit Cookie Consultant.Complete Troop Paperwork Return your Troop Cookie Consultant Appointment Agreement and Booth Sale Guidelines to the SUConsultant by January 3. Submit inital order in eBudde by January 3. For OKC metro area, you must choose one of the warehouse pick-up dates a er submi ng order. All other areas, choose delivery pick-up me by scheduleddate. Watch eBudde messages for delivery dates and mes once the schedule is completed.Get Girls Excited about the cookie sale! Brainstorm ideas of where the girls can sell cookies beyondfriends and family, co-workers and booth sales. Work on badges using Digital Cookie. Cover safety rules.Build excitement for a successful cookie sale!Plan a parent meeƟng! See the Parent Mee ng sec on for what to include in a parent mee ng. Parentpar cipa on is very important throughout the cookie program. Discuss the details: the purpose of thesale, give contact informa on, the price of cookies and instruc ons for selling and money collec on.Make sure eBudde is up-to-date with troop informaƟon. See page 1 for how to log in to eBudde.Registered girls will be uploaded beginning November 1 and will con nue weekly through March 24.Girls are uploaded into eBudde when they are registered and entered into our database. Register earlyto avoid delay in a girl appearing in the “Girls” tab. Only registered girls may sell cookies and receiverecogni ons. Report any errors to sure your troop account is up-to-date. Make sure you have the correct signers on your accountand those who need access have it. ALL cookie money must be deposited into the troop account. It isillegal to “borrow” cookie money for personal use of as a quick loan even if you plan to pay it backlater.The S’more Adventure Club!Back in 2019, girls will have the opportunity to become a member ofThe S’more Adventure Club and earn exclusive rewards!Girls will receive: The S’more Adventure Club Patch 25 towards any council resident, day, weekend,or travel camp sessionTo become a member, girls must:9 During the Fall Product sale, sell 12 nut/candy or magazine items.AND During the Girl Scout Cookie sale, sell at least 100 boxes of cookies

PREPARING THE GIRLS AND PARENTSFOR THE SALE12KICK OFF GIRL SCOUT COOKIE SEASONHelp girls get ready by selec ng learning ac vi es that fit their experiences and interests. Go over eachtype of cookie with the girls and have them share what their favorite is. Have them share their bestsales pitch. Earn a Cookie Business Badge work on making change and adding up boxes of cookies.Prac ce makes perfect! Talk about the safety rules and what is expected dress and behavior whileselling cookies. Addi onal ac vi es, materials and ideas can be found at GOALS AND TRACK PROGRESSWhen you help girls set high goals for the Girl Scout Cookie season, they learn an important skill for life.Encourage girls to set two types of goals: how many cookies they want to sell and how they want to usetheir earnings. By deciding what the troop plans to do with the proceeds of the cookie sale, girls can settheir individual goals based on what the troop’s goal is.There are a few rules to remember when discusing troop funds: Troop funds must be voted on by the majority of the girls in the troop Funds are to be used on all girls regardless of Product Sale par cipa on. Money cannot be“earmarked” for specific girls based on boxes sold. Incen ves for the cookie sale are given at the council level and should not be given through troopcookie proceeds. Acceptable ways proceeds can be used, but not limited to: Troop trips that include the majority of the girls Early bird membership dues for all girls Uniform components, badges, and Girl Guides Service projects, especially towards bronze andsilver awards3HAVE A FAMILY PARTYHold a short family mee ng so girls can tell theirfamilies about their goals and ask for assistance.Find resources for communica ng with families atLiƩ WITHTRUSTED CUSTOMERSFamily and friends make great cookie customers. Ifgirls need more customers to reach their goals, theycan par cipate in a booth sale with your troop. Anadult volunteer can also help find success using theDigital Cookie pla orm.5CELEBRATE AND SHAREYOUR SUCCESSWhen girls reach their goals, celebrate! Thankcustomers, share your cookie stories or throw a party10

PARENT MEETING GUIDEConduct a Family MeeƟng - Set a date and me for your parents to try to give them as much no ce as possibleand explain the importance of this mee ng. Invite parents to the meeƟngExplain the imortance of the Cookie ProgramGive parents your contact informaƟonDiscuss the goals of the troop and what the girls have vgoted to use their proceeds towards. Encourage families to set individual goals.Distribute & Review all materials with the troop, including Safety Wise Rules.A permission slip must be filled out completely with name, address, phone #, and email and signed by eachparent/guardian that would check out cookies in order for each girl to parƟcipate.Form a plan for cookie delivery & pickup.Talk about receipts.- Receipts protect both the troop and the parents. It keeps record of who is financially responsible for thecookies. Receipts should be given for every cookie and money transac on. Parents should keep a copy of allreceipts for their records for 1 year.- Troop number, girl name, parent signature and signature of the person who distributed the cookies arerequired for receipts.Talk about money. Girls may check out up to 7 cases ( 336) at a Ɵme. If the troop chooses to check out morethan 7 cases to a girl, the troop will be held responsible for the cookies over 7 cases if the girl/parent fails topay.- You may NOT ask for pre-payment from parents.- Money should be turned in before more cookies are checked out.- Money may NOT be collected before cookies are delivered.- 3.40 of each box ( 4.40 for Toffee Tas c & S’mores), 0.60 stays with the troop.- When taking checks make sure to get a phone number and do not accept checks that do not havepreprinted informa on on them. Booth sale eƟqueƩe.- Behave like a Girl Scout.- Electronics should be put away (unless using digital cookie).- Refer to Booth Sale Basics on page 19. Workplace sales- We understand that many girls sell cookies at their parent’s place of business by walking around and sellingor by leaving an order card with a note from the girl outlining her goals. However, cookies may not be leŌat a place of business without the girl aƩending them.11

SOCIAL MEDIA GUIDELINES ANDSAFETY WISE RULESSOCIAL MEDIA GUIDELINESGirls are only to use the Internet to market the Girl Scout Cookie Program and Fall Product Program to friendsand family (for clarity, “friends and family” are people whom the girl or her family personally know). The Girl Scout Cookie Program is a girl-led program and online marke ng and sales efforts should always be ledby a girl while also being supervised by her parents or caretakers. Friends and family of a girl par cipa ng in the cookie program must not market or share a girl’s contactinforma on, sales links, or sales informa on on public-facing online sites. They also should not share their saleslink with any news outlets (this includes online andtradi onal news media, such as radio, television, ormagazines). For safety purposes and other reasons, online marke ngac vi es, especially those conducted through socialmedia pla orms, should always be done throughaccounts set to “private.” Should any online marke ng ac vi es be iden fied asin viola on of guidance, GSUSA or Girl Scouts WesternOklahoma reserves the right to intervene and requestSAFETY WISE RULES Show you’re a Girl Scout. Wear the Girl Scout membership pin and/or Girl Scout clothing/uniform to iden fyyourself as a Girl Scout.Buddy up! Always use the buddy system. It’s not just safe, it’s more fun.Be streetwise. Become familiar with the areas and neighborhoods where you will be selling Girl Scout cookies.Partner with adults. At least two registered and approved volunteers should be present at every troop cookiebooth sale at all mes. Adults must accompany Girl Scout Daisies, Brownies and Juniors when they are sellingor delivering product. Girls ages K-5 must be supervised by an adult when selling door-to-door and must neversell alone.Plan ahead. Always have a plan for safeguarding money, avoid walking around with large amounts of it orkeeping it at home or school. Do not leave money in cars una ended. Give proceeds to supervising volunteersto deposit into your troop account as soon as possible.Do not enter. Never enter the home or vehicle of a person when you are selling or making deliveries. Avoidselling to people in vehicles or going into alleys.Sell in the dayƟme. Sell only during daylight hours unless accompanied by an adult.Protect privacy. Girls’ names, addresses or e-mail addresses should never be

January 25 & 26 OKC Warehouse Pick-up 4800 West Point Blvd, Oklahoma City, OK 73179 January 30 Council cupboard OPEN 6100 N Robinson Ave, OKC 73118 Jan. 28-Feb. 2 Cookie Pick-up from SU Consul-tants for areas outside of OKC metro Location, date and time will come from your service unit Cookie Consultant February 2 2019 Sale Offi cially Begins!

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