SAP BusinessObjects Data Quality Management 4

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SAP BusinessObjectsData Quality Management 4.0Sue Hay, Solutions Management, Data ServicesASUG – March 15, 2011

AgendaSAP Solutions for Data Quality ManagementSAP BusinessObjects Data Quality Management 4.0Enable GovernanceTrusted Data EverywhereBest-in-Class Data Quality 2011 SAP AG. All rights reserved.2

SAP Solutions for Data Quality Management

SAP BusinessObjects Data Quality ManagementComprehensive SolutionsData Quality Service HubDQMContinuousMonitoring Merger & Acquisitions Compliance reporting Regulatory AgenciesMatch &ConsolidateDQM for ETL / BIDataAssessmentEnsuredata is correct,CONTINUOUSMONITORINGconsistent,and completeMEASURECreate an accurate, single viewCONSOLIDATEacross the enterpriseANALYZE MDM and Enterprise DWHEnhance data with geographiclocationYOURand proximityMATCHDATAIdentify data relationships PARSEormembers of same householdENHANCEReusable DQ business rulesSTANDARDIZEDQM for MigrationsEnhance Legacy to new systems(DB or Apps)2011 SAP AG. All rights reserved.DQM for applicationsCORRECTDataCleansing Moduled forSAP ERP / CRM4

SAP Solutions for Data Quality ManagementComplete set of tools in support of data quality frameworkSAP BusinessObjectsData Services Single, easy-to-use dataintegration, data quality, textanalytics, and profilingsolutionWeb services-basedproviding seamless supportfor SOAInstant traceability withimpact analysis and datalineage capabilities2011 SAP AG. All rights reserved.SAP BusinessObjectsData Quality Management Over 30 years ofdevelopment expertise Global data quality coveragewith support for over 240countries Support for data in anyindustry or data domainincluding customer, product,material, or supplier dataSAP BusinessObjectsData Quality Managementfor Enterprise Applications Data quality solutions forInformatica, Oracle’s Siebel,and SAP Virtually undetectablepresence within theapplication – native look andfeel Prebuilt solution enables fastdeployment and utilization ofdata quality best practices5

SAP BusinessObjects EIM 4.0Solutions to Support All Users for Trusted DataBusiness User UIETLDQPlatformServicesToolsUsersDataStewards rofileAdministrationTDPMDMCore BI platformOur EIM suite of solutions provide the key elements that enable governanceand improve trust in the data infrastructure. From data quality to profiling tobusiness metadata, SAP BusinessObjects EIM 4.0 brings key capabilities inservice of governance initiatives. This single product suite reduces costs,accelerates product proficiency, and simplifies IT infrastructure for the lowestTotal Cost of Ownership (TCO).2011 SAP AG. All rights reserved.It takes various perspectives tounderstand and analyze thetrustworthiness of data.SAP BusinessObjects InformationSteward 4.0 provides “one place”for data stewards and businessanalysts to collaborate with IT andgovern data assets.StreamlinedAdministrationSingle Product Suite for Developers Business User FocusSAP BusinessObjects EIM 4.0 isan integrated suite based on acommon platform with deepintegration across business andBI applications. SAPBusinessObjects EIM 4.0 nowoffers shared services with SAPBusinessObjects BI platform forscheduling, security, and useradministration. It also offerscentralized monitoring throughSAP Solution Manager.6

SAP BusinessObjects EIM 4.0Continued Portfolio Consolidation and IntegrationMetadataManagementDataProfilingSAP BusinessObjects EIM3.xMetadataManagementTextAnalytics 2011 SAP AG. All rights reserved.SAPBusinessObjectsInformationStewardData InsightData QualityManagementData IntegrationSAP BusinessObjectsEIM 4.0Data ServicesSAPBusinessObjectsData ServicesBI platform Shared ServicesSolutionText AnalyticsConfidential7

SAP BusinessObjects Data Services &SAP BusinessObjects Information StewardData Steward /Data AnalystIT / DeveloperIT /AdministratorSAP BusinessObjectsInformation ata IntegrationETLTextAnalyticsSAP BusinessObjects Data ServicesInformation Platform ServicesSAP BusinessObjects BI platform 2011 SAP AG. All rights reserved.8

SAP BusinessObjects Data Quality Management 4.0

SAP BusinessObjects Data Quality Management 4.0What’s NewEnable GovernanceShare DataQuality MetricsSupport forany DataDomainNew multi-user role and workspace application for data profilingand assessmentEasily create custom cleansing solutions for material, product, orparty dataData QualityDeliveryOptionsEnhanced data quality dashboardsTrusted Data EverywhereDirect integration (in process) of data quality functions into anyapplicationProvide instant traceability with impact analysis and data lineagecapabilitiesSupport new versions of DQM for Informatica, Oracle’s Siebel,and SAP applicationsBest-inClass eTrustedDataEverywhereMost CompleteData QualityContent &TransformsBest-in-Class Data QualityNew address cleansing updates and partnershipsSupport for new languages for name/title/firm parsingGeocoding updates for new and existing countries at parcel levelsupport 2011 SAP AG. All rights reserved.DataTransparency10

SAP BusinessObjects Data Quality Management 4.0Enable Governance

SAP BusinessObjects Information StewardProduct OverviewEmpower data stewards with a single environment to discover, assess,define, monitor, and improve the quality of their enterprise data assetsDiscoverSAP BusinessObjectsInformation StewardDefineDiscover & understandenterprise data(Data profiling,Metadata management)Define businessterms, validationrules, cleansingrules, modelsCatalog dataassetsDefine dataownership: Assigndata ownership,accountability, androlesMonitor & RemediateMonitordata quality 2011 SAP AG. All rights reserved.Surface data qualityscore in businessuser applicationsWorkflows toresolve dataquality issues12

Business and IT collaboration through visualizinginformation governance metricsBusiness users can easily see howtheir information measures up againstinformation governance rules andstandards 2011 SAP AG. All rights reserved.IT can easily share data qualitymetrics to business users andinvolve them in owning the dataproblem13

SAP BusinessObjects Data Quality Management 4.0Trusted Data Everywhere

Data Services Is Your One-stop SolutionData Integration, Data Quality, Information Stewardship, and Text AnalyticsData Services 4.0 provides access to all critical business data(regardless of data source, type, or domain) enabling greater businessinsights and operational effectivenessSAP BusinessObjects Data Services 4.0MOVEIMPROVEGOVERNUNLOCKBusiness UI(InformationSteward)Technical UI(DataServices)Unified MetadataOne RuntimeArchitecture &ServicesETLData QualityProfilingText AnalyticsOne Administration Environment(Scheduling, Security, User Management)One Set of Source/Target Connectors 2011 SAP AG. All rights reserved.15

Enable Data Quality within Applications Via Data QualityManagement SDK Enable data quality functions such as global address validation,data cleansing, matching, and geocoding, through an APIallowing organizations to increase the value of anyapplication quickly. Quickly implement and enforce data quality business rulesthat don’t require end-user training or ongoing administration Ability to maintain the user interface (UI) of choice Flexibility to choose only the specific data quality functionalityyou need to integrate for the projectExample:Data Quality Processingembedded directly in thirdparty application 2011 SAP AG. All rights reserved.16

Data Quality Management SDKGeneral Solution OverviewIntegrate APIs into Customer’sApplication CodeSpecify Data QualityRules Via XML/APIData Quality Processingembedded directly in applicationInstall Data Quality ManagementSDK U.S RegulatoryAddressCleanseDataCleanseGlobal AddressCleanseGeocoderMatchingReferenceData Files 2011 SAP AG. All rights reserved.17

Data Quality Management SDKCleansing CapabilitiesU.S.RegulatoryAddressCleanse CASSTM Certified Delivery PointValidation (DPV ) LACSLink SuiteLink NCOALink ANKLink RDITM eLOT Suggestion ListsGlobal AddressCleanse Address validationfor over 240countries Canadian PostalCertification (SERP) Australian PostalCertification (AMAS) New Zealand PostalCertification(SendRight) Suggestion ListsGeocoder Many countriessupported Lat/Long Append Reverse Lookup(Lat/Long Addresses) Points of Interest Population Class Side of street U.S.A – MCD &Census blocksData Cleanse Parsing/Standardization Name Title Firm Phone E-mail NOTE: PartyData ONLYMatching DuplicateIdentification ConsumerHouseholding CorporateHouseholdingThese trademarks are owned by the United States Postal Service : CASSTN, DPV ,LACSLink SuiteLink NCOALink 2011 SAP AG. All rights reserved.ANKLink RDITM eLOT ”18

SAP BusinessObjects Data Quality Management 4.0Best-in-Class Data Quality

ADDRESS CLEANSE 2011 SAP AG. All rights reserved.20

Global Country Coverage – China addedNEWStatisticsEnhanced Address Cleansing: 36 country-specific Address Directories, Address Line ValidationBasic Address Cleansing: All-World Directory includes Last Line Validation and Address Line Parsing and Standardization 2011 SAP AG. All rights reserved.21

Native Chinese Address CleanseCleanse also understands and corrects common misspellings“Sound-alike” MisspellingsCorrect上海 SHANGHAIMisspelling尚海 SHANGHAI“Look-alike” nitial support offered within the Data Services 4.0 release. 2011 SAP AG. All rights reserved.22

Address Cleansing CertificationProven and Trusted Solutions 2011 SAP AG. All rights reserved.23

What is the Value of Certified Addressing Solutions?Our customers save money through.Reduced shipping costs from the USPS , Canada Post,Australia Post, New Zealand Post, If they preprocess mail through SAP’s solutions Postal discount rates based on volume, saturation in a given area,and software processing usedReduced production costs Eliminate undeliverable addressesRemove duplicate recordsShip to households vs. individualsProcess against do-not-contact listsIncreased customer satisfaction Packages, letters, bills, promotions, coupons get to their intendedrecipients even if they move Only contact when desired 2011 SAP AG. All rights reserved.24

USPS: How do we reduce postal costs for our customers?Reduce postal costs from the single piece rate (Letters) of 44 cents to 18.2 cents per mail piece.Address Quality(CASS)Move Update(NCOALinkTM)Walk Sequencing(DSF2TM)Reduced Mailing Costs2) NCOALink gets you to thistable within the standard mailsection of the USPS Price list. 2011 SAP AG. All rights reserved.3) DSF2 helps upgrade you to theCarrier Route section and qualify youfor a specific column based on thedistribution of addresses in yourmailing.1) CASS certified software gets youto the automation section of the tableand enables you to upgrade toCarrier Route by adding DSF2.25

Other Address Cleanse HighlightsEasier access to reference data (directory) information via logsGlobal Address Cleanse Enhanced suggestion list support for all countries (except CJK)Support Company Organization names for JapanSupport half-width / full-width characters normalizationSupport more local Address StandardsAdditional discrete Input/Output fieldsU.S. Regulatory Address Cleanse MultiSource reporting – separate reports per „source“ in 1 transformCASS self-certificationPerformance ImprovementsAdded DSF2 Augment functionalityNew DSF2 Sequence Functionality transformProvide DSF2 Reports– New delivery sequence invoice– Delivery sequencing summary – matches the ACE job summary– DSF2 log files in the repository that can be exported via the management console 2011 SAP AG. All rights reserved.26

Data Quality Management – Content AvailabilityWorldwide Address CoverageCity ValidationALL WORLDUniversalPostalUnionCountries &territories( 240)Street and House Level adaChinaCzech New denSlovakiaSwitzerlandTurkeyUnited KingdomUnited StatesAddress Certifications &Other CapabilitiesUnited States – CASSTM Delivery Point Validation(DPV ) LACSLink SuiteLink NCOALink ANKLink RDITM DSF2 eLOT Canada – SERPAustralia – AMASNew Zealand – SendRightNew in DS 4.0These trademarks are owned by the United States Postal Service : CASSTN, DPV , LACSLink SuiteLink NCOALink ANKLink RDITM DSF2 eLOT ” 2011 SAP AG. All rights reserved.27

Data Cleanse and Cleansing Package Builder 2011 SAP AG. All rights reserved.28

Why do we need Data Cleanse?Customized cleansing for non-address dataParsed OutputInput DataOffice Max multipurpose paper 96bright 20 lb paper 2500 sheets 8 ½” x11” OM44011 2011 SAP AG. All rights reserved.Product CategoryPaperSize8 ½ x 11 in.ManufacturerOffice MaxTypeMultipurposeWeight20 lb.Brightness96 BRPackaging2500 SheetsStandardDescriptionOM44011 - Office Max weight:30 lb. Multipurpose 8 ½ x 11in. 96 BR. 2500 Sheets29

What does Cleansing Package Builder do for me?Empowers the Data Steward / Subject Matter Expert to drive their own datacleansing solution!Allows the business user to easily and quickly: Develop new cleansing solutions for data domains that SAP does not provide out-of-thebox– Example: Product data such as used in Manufacturing or Financial industries Customize the name/firm cleansing packages that SAP sells today Provide direction on how their data should be classified on output, leveraging visual toolsCleansing Package Builder automatically creates the data dictionary, rules, andpatterns that make up a cleansing packageA Cleansing Package is used by the Data Services’ Data Cleanse transform duringprocessing 2011 SAP AG. All rights reserved.30

Introducing Cleansing Package BuilderEmpowers data stewards/domain experts to develop custom data cleansingsolutions for any data domainCleansing Package Builder is available within Information Steward 2011 SAP AG. All rights reserved.31

DEMODemoCLEANSING PACKAGE BUILDER

Data Cleanse Workflow for Product Data LeveragingCleansing Package BuilderThe CPB workflow includes these steps:1.2.3.4.Log into Information StewardChoose Cleansing Package Builder tabSet up Cleansing Package (CP)Publish CP5. Set up Data Cleanse job in Data Servicesutilizing new CP6. Run Data Services Data Cleanse project7. Review Standardized Output8. Develop, Test, Deploy and Maintain CPsa) Test machineb) Push to productionc) Continually tweak and update CP 2011 SAP AG. All rights reserved.INFORMATION STEWARDCLEANSING PACKAGEBUILDERBuild or refine acleansing packagePublish the cleansingpackageDATA SERVICESCreate a job thatincludes the DataCleanse transformAsnecessary,refine thecleansingpackageConfigure the transformoption to refer to thecleansing packageRun the job to cleanseyour data33

Data Quality Management – Content AvailabilityWorldwide Cleansing PackagesCleansing PackagesContent for Name, Title, and Firm Parsing and Standardization Languages supported for countries around the globe Arabic Singapore / Malaysia English (US/CAN/UK/Ireland/AUS/ NZ) Indonesia German (Germany/Austria) Romanian Benelux Czech Republic / Slovakia Danish Norwegian Dutch Finland China/Hong Kong/Taiwan (4.0 )French Italian Japanese Portuguese Spanish Swiss Swedish Poland Hungarian Russian India (Latin)2011 SAP AG. All rights reserved.NOTE: Items in red are available with 4.0 34

Match 2011 SAP AG. All rights reserved.35

Matching & Consolidation ExampleMs Margaret Smith-Kline Ph.D.Business Objects101 Avenue of the AmericasNew York NY 10013-1933maggie.kline@sap.comMaggie SmithBusiness Objects, an SAP Company101 6th Ave.Manhattan, NY 10012maggie.kline@sap.com001-12-4367Ms. Peg KlineBus. Obj.101 6th Ave.New York NY 10013001-12-4367(222) 922-9922 2011 SAP AG. All rights reserved.NameMs. Margaret Smith-Kline Ph.D.Firm NameBusiness Objects, Inc.SSN001-12-4367Address101 Avenue of the AmericasCity, State, ZIPNew York, NY 10013-1933Latitude40.722970Longitude74.005035Fed code36061Phone(222) 922-9922Emailmaggie.kline@sap.com36

Proximity MatchingWhat is Proximity Matching?Ability to match records based on their proximity (instead of comparing stringrepresentation of data) Geographical proximity– Find duplicate records based on geographic proximity, using latitude and longitude information. Numeric proximity – Find duplicates based on numerical closeness of data Date proximity – Find duplicate based on date ranges. 2011 SAP AG. All rights reserved.37

Geographical Proximity MatchingSpatial search of objects around a location within a radial range or theclosest location Finding the closest store to a specific customerNameAddressGeocodeStore #MargaretRoberts1429 W Elizabeth StFort Collins CO 80522(40.575874, 105.101652)1544NeilNevue942 California AveSalt Lake City UT 84115(40.74043, 111.935701)4403RetailLocationCustomerResident Finding all stores within a given radius 2011 SAP AG. All rights reserved.38

Numerical and Date Proximity MatchingFind duplicates based on: Numerical Values – matching /- 3mm results DescriptionTypeLengthDiameterCommentSS Rod 25188SS251.88DuplicateSS Rod 25181SS251.81Not DuplicateSS Rod 25191SS251.91Duplicate Date Values – matching /- 35 days results in NameAddressDate of BirthCommentMargaret Roberts1429 W Elizabeth StFort Collins CO 805221/23/1945DuplicateNeil Nevue942 California AveSalt Lake City UT 841151/23/1945Not DuplicateM Roberts1429 W Elizabeth St.Fort Collins CO 805222/23/1945DuplicateMargaret Roberts1429 W Elizabeth St.Fort Collins CO 8052212/23/1945Not Duplicate2011 SAP AG. All rights reserved.39

Match – Other EnhancementsApproximate Substring Matching Used for multiple given and family names matching (Mexico, South America, and so on.)Full NameGivenName1GivenName2FamilyName1FamilyName2Ana Lucia Almeida Da SilvaAnaLuciaAlmeidaDa SilvaAna Lucia A. Da SilvaAnaLuciaA.Da SilvaAna Lucia Da SilvaAnaLuciaDa SilvaCustom Fields in Match Wizard for Non-Party data 2011 SAP AG. All rights reserved.40

GEOCODING 2011 SAP AG. All rights reserved.41

Add Location Awareness to make Better BusinessDecisionsUnderstand location factors relative to your opportunity and drive better businessdecisions: You have incomplete address location and need to determine the closest addressbased on an input latitude and longitude Identify Points of Interest around a location within a specified range or based on the closest location Identify similar records based on their physical proximity to each otherLocation awareness feeds the analysis process by integrating the context of locationto help answer critical business questions: Evaluate the suitability of a new business location– Number of customers within that area– Proximity of competing businesses– Distribution of complementary servicesRetail LocationCustomer Resident 2011 SAP AG. All rights reserved.42

DEMOGEOCODINGDemo

Data Quality Management – Content AvailabilityGeocodingGeocodingAbility to append Latitude/Longitude (Lat/Long)Reverse Geocoding Reverse lookup of addresses from LAT/LONGPoints of Interest searchCountry Coverage: Canada (NAVTEQ)France (NAVTEQ)Germany (NAVTEQ)United Kingdom (NAVTEQ)United States (NAVTEQ)United States (TeleAtlas)Austria (NAVTEQ) (4.0 )Switzerland (NAVTEQ) (4.0 )2011 SAP AG. All rights reserved.NOTE: Items in green are available with 4.0 44

Wrap-UpSAP Solutions for Data Quality ManagementSAP BusinessObjects Data Quality Management 4.0Enable GovernanceTrusted Data EverywhereBest-in-Class Data Quality 2011 SAP AG. All rights reserved.45

SAP BusinessObjects Data Quality Management 4.0What’s NewEnable GovernanceShare DataQuality MetricsSupport forany DataDomainNew multi-user role and workspace application for data profilingand assessmentEasily create custom cleansing solutions for material, product, orparty dataData QualityDeliveryOptionsEnhanced data quality dashboardsTrusted Data EverywhereDirect integration (in process) of data quality functions into anyapplicationProvide instant traceability with impact analysis and data lineagecapabilitiesSupport new versions of DQM for Informatica, Oracle’s Siebel,and SAP applicationsBest-inClass eTrustedDataEverywhereMost CompleteData QualityContent &TransformsBest-in-Class Data QualityNew address cleansing updates and partnershipsSupport for new languages for name/title/firm parsingGeocoding updates for new and existing countries at parcel levelsupport 2011 SAP AG. All rights reserved.DataTransparency46

Why SAP?The Best Choice for EIMTime to Value: Fast and cost-effective integration withexisting SAP and non-SAP systemsProven Customer Value: Mature offering and large installbase of customers supporting critical business scenariosMarket Leadership: Analyst recognition and customerimplementation successComprehensive Solutions for EIM StrategyOne-stop for end-to-end information governanceand management 2011 SAP AG. All rights reserved.47

Related ASUG SIG Webinars ASUG – BUSINESS INTELLIGENCE COMMUNITYSAP BusinessObjects Data Services in an SAP LandscapeDate: Thursday, March 3, 2011Time: 2:00 p.m. ETSAP BusinessObjects Data Quality 4.0 DetailsDate: Tuesday, March 15, 2011Time: 3:00 p.m. ETSAP BusinessObjects Data Services 4.0 OverviewDate: Wednesday, March 16, 2011Time: 2:00 p.m. ETSAP BusinessObjects: Information Steward 4.0 Overview (Part I, Metadata Mgmt)Date: Tuesday, March 22, 2011Time: 2:00 p.m. ETSAP BusinessObjects Postalsoft: Scalable U.S. Mailing Solutions to Meet your NeedsDate: Tuesday, March 29, 2011Time: 2:00 p.m. ETSAP BusinessObjects: Working with Product Data in Data Services 4.0Date: Wednesday, April 6, 2011Time: 2:00 p.m. ETData Quality Management for SAP Adapter OverviewDate: April 12, 2011Time: 2:00 p.m. ET 2011 SAP AG. All rights reserved.48

Questions ?Contact information:Sue HaySr. Solutions ManagerSAP BusinessObjects EIMSue.Hay@sap.com

Learn more about 4.0!Business Analytics from SAPwww.sap.com/analyticsDiscover how you can maximize the value ofyour enterprise data to improve businessperformance.Visit www.sap.com/analytics to discoverthe latest innovations from SAP, viewinformative videos, share your views on ourdaily blog posts, and participate in our socialmedia communities.Business Analytics tter.com/businessobjects 2011 SAP AG. All rights reserved.50

Further Information SAP Public Web:SAP BusinessObjects Information Management Solution sinessobjects/large/eim/index.epxSAP BusinessObjects Main Landing Page (Find everything you need here):http://service.sap.com/ form/sapnet? SHORTKEY 01100035870000711090& SCENARIO 01100035870000000202&Documentation: http://help.sap.com/content/bobj/bobj/index.htm Select "Data Services“ in the drop down boxSupported Platforms Guides:http://service.sap.com/ form/sapnet? SHORTKEY 01100035870000726177& SCENARIO 01100035870000000202& SAP SDNMain SAP Business Objects Information Management Page:http://www.sdn.sap.com/irj/boc/imData Services Page:http://www.sdn.sap.com/irj/boc/dsData Services Tips and Tricks ksSAP Business Objects Information Management Forum:http://forums.sdn.sap.com/forum.jspa?forumID 305 Related SAP Education and Certification Opportunitieshttp://www.sap.com/education/ 2011 SAP AG. All rights reserved.51

Copyright 2011 SAP AGAll Rights ReservedNo part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The informationcontained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries,zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6 , POWER6,POWER5 , POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2,Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United Statesand/or other countries.Oracle is a registered trademark of Oracle Corporation.UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C , World Wide Web Consortium, Massachusetts Institute of Technology.Java is a registered trademark of Sun Microsystems, Inc.JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned he rein as well as theirrespective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsi us, and other Business Objectsproducts and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United Statesand in other countries. Business Objects is an SAP company.All other product and service names mentioned are the trademarks of their respective companies. Data contained in this docume nt serves informationalpurposes only. National product specifications may vary.These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("S AP Group") for informationalpurposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The onlywarranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, ifany. Nothing herein should be construed as constituting an additional warrant. 2011 SAP AG. All rights reserved.52

business metadata, SAP BusinessObjects EIM 4.0 brings key capabilities in service of governance initiatives. This single product suite reduces costs, accelerates product proficiency, and simplifies IT infrastructure for the lowest Total Cost of Ownership (T CO). Streamlined Administration SAP BusinessObjects EIM 4.0 is an integrated suite based .

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4. Integrating SAP BusinessObjects with Hadoop Universe Design Using IDT Steps Involved in Configuring SAP BusinessObjects for use with Hadoop 1. Configure SAP BusinessObjects with Hive JDBC drivers, if the server is of a version lower than BO 4.0 with SP5. In BO Server 4 SP5, SAP Provides Hive connectivity by default.