Polycom VVX Business Media Phones Portfolio

Polycom VVX 300 SeriesPolycom VVX 400 SeriesAn entry level UC business media phone designed specifically for cubicle workersand small business owners, complete with voice and integrated applications.A color mid-range UC business media phone fortoday’s office workers and call attendants deliveringcrystal clear communications.Cubicle workers and small businessesFront-line staff in small and medium businesses using hosted or premises-basedopen SIP platforms208 x 104 pixel backlit graphical LCD320 x 240 pixel 3.5" in TFT LCDAsian character supportUp to 3 Polycom VVX Expansion Modules orPolycom VVX Color Expansion ModulesUp to 3 VVX Expansion Modules orVVX Color Expansion ModulesAudio featuresPolycom HD Voice technology Up to 7 kHz on all audio pathsFull duplex speakerphone with AcousticClarity Technology 612Business Media PhonesOverviewSummaryApplication targetUser interface featuresLCD displayTouch displayCharacter supportExpansion module supportAsian character supportVideo featuresVideo conferencingVideo mail supportBasic featuresLines (registrations)Dual-stack H.323/SIPLine/speed dial keys6124-way navigation cluster with center “select” key4-way navigation cluster with center “select” key12-key dialpad, home, speaker, mute, headset, volume, messages, hold, transfer12-key dialpad, home, speaker, mute, headset, volume, messages, hold, transfer Polycom desktop connector Polycom MyInfoPortal (weather, news widgets) Visual Conference Management (License required)(License required)Display/menu navigation keysHard keysPolycom teleworker solutionBusy lamp field (BLF) functionalityAdvanced featuresPolycom Productivity SuiteWebkit-based full browserOpen APIsExchange calendar integrationUSB call recordingVoice quality monitoringBluetoothConnectivityUSB portEthernet port2 x USB 2.0 (VVX 401/411 only. VVX 400/410 do not have USB)2 x 10/100 (VVX 300/301)2 x 10/100/1000 (VVX 310/311)2 x 10/100 (VVX 400/401)2 x 10/100/1000 (VVX 410/411)

Business Media PhonesPolycom VVX 500 SeriesPolycom VVX 600 SeriesPolycom VVX 1500 SeriesA performance business media phone deliveringbest-in-class desktop and unified communications forbusy professionals.A premium UC business media phone integrating real-timepresence, advanced telephony, and business applications intoa modern communications experience.The first business media phone combining advancedIP telephony, one-touch video and integrated businessapplication into a seamless, lifelike experience.(Choose VVX 1500D for H.323 and SIP environments)Knowledge worker/professional’s office, call centerExecutive office, executive administrators, small and mediumbusiness ownersExecutive office/manager’s office/professionals320 x 240 pixel 3.5" in TFT LCD Display480 x 272 pixel 4.3" in MVA LCD display7" TFT LCD display withGesture based, capacitive touchGesture based, capacitive touchResistive touch screen interfaceOverviewSummaryApplication targetUser interface featuresLCD displayTouch displayCharacter supportUnicode character supportUnicode character supportUp to 3 VVX Expansion Modules orVVX Color Expansion ModulesUp to 3 VVX Expansion Modules orVVX Color Expansion ModulesVideo conferencing(With camera accessory)(With camera accessory)Video mail support(With camera accessory)(With camera accessory)Polycom HD Voice technology Full duplex speakerphone withacoustic clarity technology 16Expansion module supportVideo features Audio featuresBasic featuresLines (registrations)12Dual-stack H.323/SIP Line/speed dial keys1216612-key dial pad, home, speaker, mute, headset, volume,messages, hold, transfer12-key dial pad, home, speaker, mute, headset, volume,messages, hold, transfer Polycom desktop connector Polycom MyInfoPortal (weather,news widgets) Visual Conference Management Display/menu navigation keysHard keysPolycom teleworker solutionBusy lamp field (BLF) functionalityAdvanced featuresPolycom Productivity SuiteWebkit-based full browserOpen APIsExchange calendar integrationUSB call recordingVoice quality monitoringBluetoothIntegrated Bluetooth 2.1 EDRConnectivityUSB portEthernet port2 x USB 2.02 x USB 2.01 x USB 2.02 x 10/100/10002 x 10/100/10002 x 10/100/1000

Business Media PhonesPolycom VVX D60 Wireless HandsetPolycom productivity suiteOverviewSummaryApplication targetSIP-based, on premise, mobile communicationssystemFor busy users who need to be reachable whetherthey are at their desk or elsewhere on the premisesUser interface featuresLCD diplayAdvanced featuresPolycom desktop connectorPolycom MyInfoPortal(weather news, widgets)Visual Conference ManagementWebkit based full browser2” TFT (178x220 pixel) color display with LCD backlitOpen APIsTouch displayExchange calendar integrationCharacter supportUSB call recordingExpansion module supportVoice quality monitoringVideo featuresBluetoothVideo conferencingConnectivityVideo mail supportUSB portAudio featuresPolycom HD Voice technologyFull duplex speakerphone with AcousticClarity Technology Full duplex speakerphoneBasic featuresLines (registrations)Support for 4 simultaneous callsDual-stack H.323/SIPLine/speed dial keysDisplay/menu navigation keysHard keysPolycom treleworker solutionBusy lamp field (BLF) functionalitySpeed dial keys are available on HS. Long press onthe dial pad key to which a contact is assigned, placesthe call.4-way navigation cluster with center “select” key12-key dialpad, home, speaker, mute, headset, volumeEthernet port(license fee needed) post FCS1/100 The Ethernet port is for the Base Stationnot the Handset***

BEST PRACTICES GUIDEUsing video on your VVXBusiness Media PhoneHaving a video-phone on your desk changes how youCommunicate for the betterGetting used to the device and getting the most out of the potential of videoenabled unified communications however is a process.To configure your VVX phone,use the Polycom WebConfiguration UtilityLearn from the experience of others - read this pamphlet to benefit from the bestpractices and hot tips we have collected from the early adopters of the VVX 500 &600 Business Media Phones.1. Obtain your phone IP addressby tapping Settings from thephone Home view, then tapStatus Platform Phone. Scrolldown to see the IP address.To fully appreciate the value of advanced unified communications (UC) you need toexperience it.2. Open any web browser on acomputer connected to the samenetwork and enter the phone IPaddress in the address bar. You can also adjust the camera barrel up or down.3. Press the Enter key. The PolycomWeb Configuration Utility loginscreen displays.VVX Video Call – Quick Reference Open the privacy shutter of your VVX camera.During a video call, tap the Video soft key to customize your preferences for the call. Start or stop the transmission of your video during a video call, by tapping theStart Video or Stop Video soft key. To swap the video between the large and small display windows, tap the Videosoft key, and then tap the Swap soft key.4. Select Admin or User, and enterthe appropriate password. Theutility Home screen displays. To exit the video options, tap the Back soft key.5. Make the desired configurationchanges to the phoneconfiguration, then press Save.To display the video that appears in the large window on the entire screen, tap theFull Screen soft key. Viewing video in full screen mode Tap the Video soft key, and then tap the Full Screen soft key. Alternatively, you cantap on the video screen to enlarge it. To return to Normal viewing mode, tap the Full screen video. To select different video window layouts Press ** on the keypad, then press the number corresponding to yourdesired layout

REFERENCE GUIDEPolycom VVX 500, VVX 600 and VVX Camera Best Practices GuideThe VVX Camera is designed for the Polycom VVX 500and 600 Business Media Phones Running Polycom UCSoftware 4.1.2 or later versions.Video Call Tips Use good lighting. Experiment with a well-lit area in thebackground; however avoid having sunlight, a window orbright lights directly behind you. Adjust the camera settingsto your setting. Dress for the part: Light pastels and muted colors generallyprovide the best contrast in front of most backgrounds andwill look the best on the screen. Avoid wearing clothing with“busy” patterns such as small checks or narrow stripe asthese create video break up spots. Direct method: While in the PDC Configuration Menu,set the Status field to Enabled, then navigate back to theconfiguration screen and press Reconnect then Save.When prompted to allow sharing, press Yes then follow theinstructions for configuration. Indirect method: While in the PDC Configuration Menu,set the Status field to Enabled, enter your Windows loginname into the Desktop User field, and enter your PCIP address or FQDN in the Server Address field. Whenprompted to allow sharing, press Yes then follow theinstructions for configuration.To configure the Microsoft Exchange integration Install and configure the Microsoft products Audio Etiquette: The microphones are sensitive, so speaknormally as if you were in the same room with the others inyour video conference call. Install the Polycom Conferencing for Outlook add-in, updatethe phone configuration file, and define the login credentialsfor the phone user. Make eye contact: Keep the camera angle as level aspossible to make you appear natural for your viewers. Usenatural hand gestures and body language when you speak. To use the Bluetooth v2.1 Features Consider your immediate environment. Try to have a neutralbackground and if possible remove anything that mightdistract the participants from your presentation.Polycom VVX 600 Business Media PhoneThe VVX 600 phone delivers a best-in-class personalcommunications experience that complements the way youwork. You can: Extend your PC ‘s desktop onto the VVX 600 phone screenand dial using the PC’s mouse and keyboard View your Outlook Calendar, complete with all remindersdirectly on the phone screen and simply tap-to-dial into yourmeeting Enjoy a hands-free environment by pairing a Bluetoothheadset to the phoneTo configure the Polycom Desktop ConnectorExtend Your PC to Your Phone with the Polycom DesktopConnector. The Polycom Desktop Connector (PDC) extendsyour PC to include your phone display screen so you can useyour PC mouse and keyboard to navigate and enter informationto your phone. You need to download the PDC program fromPolycom Voice. You can connect up to four Bluetooth headsets to the VVX600. To enable Bluetooth, tap Settings from the phoneHome view, then tap Basic Bluetooth Settings Bluetooth OnOff On. The VVX 600 supports the Hands-Free Profile (HFP) AudioGateway role to provide basic call control, volume control,and audio routing capability between the headset and yourBluetooth-enabled VVX 600 phone.

Voice Selection Guide forMicrosoft Cloud PBX / Skype forBusiness Online

Voice Selection Guide for Microsoft Cloud PBX / Skype for Business OnlineMaking the Transition from the PBX to Unified Communications (UC) in the CloudWith new Skype for Business services for Office 365 customers; Skype MeetingBroadcast (worldwide), PSTN Conferencing (US at this time), and Cloud PBX andPSTN Calling Services (US at this time)—cloud communications services poweredby Skype for Business Online are gaining visibility and are now being deployed.Customers can realize substantial savings by eliminating expensive externalconference services. Customers can also reduce CAPEX investments and timespent maintaining/upgrading on premise equipment—like an aging PBX or IP PBX.We live in a world of Unified Communications (UC). Your employees are using manydevices to communicate. A phone is still needed, but its use as a “stand-alone” device is changing. WithUC, you now have a wider range of communications options—IM/chat, video calls, phone calls, callingfrom PC clients and mobile devices (BYOD). Unlike the PBX, where communications usually starts withdialing a number from a telephone dialpad or an autodial key, UC communications often starts with aninstant message (IM). As IM becomes the new dial tone (“U there?”, “Can you talk now?”), when you wantto talk, you expect to be able to place your call from the device that delivers the best audio experience. Atthe desktop, it’s your phone. In the conference room or huddle room, a conference phone.For meeting spaces, Polycom RealPresence Trio 8800 is 1st smart hub for group collaboration forSkype for Business –it gets invited to your Skype for Business meeting when you schedule the meetingroom. Walk in the room and join the meeting with a touch of a button right from the calendar reminderdisplayed on the RealPresence Trio 8800’s user interface. Experience superior audio conferencing withRealPresence Trio from huddle rooms to the boardroom and deliver the full range of the human voiceenabling you to hear every inflection. Not only does RealPresence Trio provide amazing sound quality,but with the addition of the optional Polycom RealPresence Trio Visual accessory, it also redefines itscategory by serving as the smart hub for your group collaboration and brings easy-to-use, no-compromisevisual collaboration to meeting spaces that were previously cost prohibitive.For desktop phones, Polycom VVX Business Media Phones are integrated with Skype for Business andallow you to easily go from IM chat to a phone call—right from your Skype for Business client. Video isalso part of the Skype for Business experience and your VVX phone provides an important audio option.Many PCs lack adequate speakers and microphones. Employees don’t want to wear headsets all day.With Polycom VVX phones’ Better Together over Ethernet (BToE) support for media path, when you starta Skype for Business video call from your PC client, you can use the superior audio available on yourVVX for the microphone and speaker instead of the PC’s built in audio. When the BToE client plugin isinstalled on your PC, the VVX shows up as an available audio device when you right click on the speakericon in your PC’s task bar.For every day calls, Polycom VVX phones are ‘always on’, so joining a conference call from a pop-upreminder on the phone will be welcome sight, especially if you are late to the office because of badtraffic—no need to startup your PC and launch the Skype for Business client to join the meeting alreadyunderway. You can literally join the call as you sit down in your chair.You can also see your Skype for Business “favorites’ right on your phone. Seeing presence status in colorinstantly informs you. This is a very different experience than just seeing an “on hook / off-hook” statusfrom a multi-line appearances that only shows the busy status of the desktop phone—your previous PBXphone experience. Instead of single number ‘autodial keys’ on a PBX phone, ‘Contact Cards’ on yourVVX phone offer several different ways to reach your party—or just leave them a voicemail.

Voice Selection Guide for Microsoft Cloud PBX / Skype for Business OnlineTrends Influencing Growth of Skype for Business High PBX support costs and the need to replace fully depreciated end-of-life (EOL) equipment Microsoft “Enterprise Voice” is growing double digits per quarter while IP PBX vendor linesshipped remain flat or are decreasing, depending on the vendor Teleworking and shared offices are lowering business real estate costs Tight integration with Microsoft Office applications; customers are rapidly moving to Office 365 “Should we do it in the cloud?”—asked in nearly every IT project initiative Customers who try Skype for Business love it—and it has a great ROITop Business Applications & Use CasesApplication / Use CasePolycom SolutionMoving from the PBX to UnifiedCommunications with MicrosoftPolycom Microsoft together deliver aROI as high as 98% as organizationstransition to UCOnly Polycom offers center-of-room, 360degree video/audio experienceUnique 360-Degree ViewExperience for video callsLow cost USB phone forworking at home, office, orshared officeOnly Polycom offers a USB phone—abetter choice than “just a headset”.Conference room phones forMicrosoftOnly Polycom offers “always on”conference phones that are qualified byMicrosoft“Better Together” operation withSkype for Business clientsPolycom VVX series phones, CX600,CX3000. Only Polycom offers BToE withmedia path supportAdvance features that enhanceproductivityThe Boss/Admin (shared lineappearance) feature on VVX phonesallows the admin assistant to screen themanagers callsTouch Screen User ExperienceOnly Polycom offers color touch screenphones that are supported on Skype forBusiness OnlineSuperior quality audio withPolycom HD Voice Polycom HD Voice combines industryleading full duplex, echo cancellation, andnoise reduction with advanced voiceprocessing to give you the superior qualityaudio experience you expect fromPolycomAward winning PolycomAcoustic FenceOnly Polycom offers technology thatactively listens and removes disruptivesounds from your surroundingsCloud ready solutionsPolycom’s VVX business media phonesare the first OpenSIP phones tosupported on Microsoft’s Cloud PBX.

Voice Selection Guide for Microsoft Cloud PBX / Skype for Business OnlineChoosing the Right PhonesSelection Decision Points Audio quality matters ‘Always on’ phones with feature keys User profiles and feature needs Microsoft Cloud PBX phone choices Conference rooms Phone vs Client/headset or BYODAudio quality mattersPolycom’s leadership in audio technology is well recognized—it starts with Polycom HD Voice andPolycom Acoustic Clarity technology, which give you the superior quality audio experience you expectfrom Polycom. Polycom’s high-fidelity audio sounds like you are in the same room, whether you areusing a handset, speakerphone or plug in aheadset. For desktop phones, the pace ofinnovation on the Polycom VVX business mediaphones continues to impress. The VVX phonesnow include support for Polycom’s award winningAcoustic FenceTM technology, which activelylistens and removes disruptive sounds from cubemates, water cooler talk, and open workspace.Support for features like Boss/Admin, BetterTogether over Ethernet, Group Paging, Intercom,Customizable Music on Hold, and ExpansionModules complete the picture. VVX phones deliverthe showcase user experience in Microsoftenvironments.‘Always on’ phones with feature keysWhile some users will be comfortable using a Skype for Business client with a headset or USB phone,there are several reasons why users will prefer an entry level “always on” phone like the Polycom VVX300 or Polycom VVX 310. When you are using the CX300 R2 USB phone or a headset with a Skype forBusiness client, the PC must complete its “boot up” sequence including launching Skype for Business. Ifyou are late to the office because of bad traffic and you need to quickly get on that morning conferencecall, you won’t want to have to wait for your PC to boot up to join thecall. An entry level phone like a VVX 300 or VVX 310 will always be onand ready to make or receive calls. The VVX supports meeting pop-upreminders and outlook calendar integration, making joining scheduledcalls easy. Another benefit of having phones like the VVX series is easyaccess to useful feature keys. For example, having a dedicated featurekey labeled “transfer” may be easier for some users to find than havingto remember to

Compatible with Polycom VVX 300/310, 400/410, 500 and 600 VVX video accessory The Polycom VVX Camera is a high quality USB video camera, designed as an easy add-on that complements the Polycom VVX 500 or VVX 600 desktop phones. The Polycom VVX Camera enables busy professionals to collaborate interactively with the best