AX Series With Microsoft Exchange Server 2010

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Deployment GuideAX Series withMicrosoft Exchange Server 2010v.1.2 DG 0512.1

Deployment Guide for Microsoft Exchange Server 2010Table of ContentsDEPLOYMENT GUIDEAX Series with Microsoft Exchange Server 20101. Introduction1.1. 4Prerequisites and Assumptions . 42. AX Deployment for Exchange Server 2010 Roles. ab diagram . 6AX Configuration Summary . 72.2.1 AX Configuration Summary - Exchange Client Access Roles . 72.2.2 AX Configuration Summary - Exchange Edge Transport Server Role . 9Exchange Client Access Role - Outlook Web App . 102.3.1 AX Configuration . 102.3.2 Configuration Validation . 20Exchange Client Access Role – Exchange Control Panel. 242.4.1 AX Configuration . 242.4.2 Configuration Validation . 24Exchange Client Access Role - Outlook Anywhere . 252.5.1 AX Configuration . 252.5.2 Configuration Validation . 31Exchange Client Access role – Exchange ActiveSync . 322.6.1 AX Configuration . 322.6.2 Configuration Validation . 36Exchange Client Access Roles – RPC . 372.7.1 AX Configuration . 372.7.2 Configuration Validation . 42Exchange Client Access Roles – POP3 . 432.8.1 AX Configuration . 432.8.2 Configuration Validation . 47Exchange Client Access Roles – IMAP4 . 492.9.1 AX Configuration . 492.9.2 Configuration Validation . 53Exchange Client Access role – Exchange Web Services. 542.10.1 AX Configuration .542.10.2 Configuration Validation . 54Exchange Client Access role – Autodiscover . 552.11.1 AX Configuration . 552.11.2 Configuration Validation . 55Exchange Client Access role – Offline Address Book distribution . 562.12.1 AX Configuration . 562.12.2 Configuration Validation . 56Exchange Edge Transport Server Role - SMTP . 572.13.1 AX Configuration . 572.13.2 Configuration Validation . 60Multiple Exchange Services with a Single VIP . 62

Deployment Guide for Microsoft Exchange Server 20102.14.1 AX Configuration with 1 VIP for OWA OA EAS Services Hosted on theSame Exchange Servers. 622.14.2 AX Configuration with 1 VIP for OWA OA EAS Services Hosted onDifferent Exchange Servers .642.14.3 Configuration Validation . 693. Summary and Conclusion . 70A. Appendix - AX configuration. 12.Exchange Client Access Role – Outlook Web App . 71Exchange Client Access Role – Exchange Control Panel. 72Exchange Client Access Role – Outlook Anywhere . 73Exchange Client Access Role – Exchange ActiveSync . 74Exchange Client Access Role – RPC . 75Exchange Client Access Role – POP3 . 76Exchange Client Access Role – IMAP4 . 77Exchange Client Access Role – Exchange Web Services . 78.Exchange Client Access Role – Autodiscover . 79Exchange Client Access Role – Offline Address Book distribution . 8.0Exchange Client Access Role – SMTP . 8.0Exchange Client Access Role – Multiple Exchange Services with a Single VIP (OWA OA EAS and so on on same servers) . 8.1A.13. Exchange Client Access Role – Multiple Exchange Services with a Single VIP (OWA OA EASand so on on different servers) . 8.2A.14. Exchange Client Access Role – Multiple Exchange Services with a Single VIP (OWA OA EAS RPC SMTP on on same servers) . 8.3A.15. aFleX script to block specific services(Optional) . 8.6A.16. aFleX persistence script(Optional) . 8.73

Deployment Guide for Microsoft Exchange Server 2010 1. IntroductionMicrosoft Exchange Server is the cornerstone of Microsoft’s Unified Communications solution, offeringa flexible and reliable messaging platform. Exchange’s major features consist of electronic mail, calendaring, contacts and tasks; support for mobile and web-based access to information; and support for datastorage.To reply to the different enterprise needs, Exchange Server has different roles: Client Access Server – a front-end server that receives end-user requests (Outlook, webmailclients, mobile devices, etc.) Edge Transport server role – handles all Internet-facing mail flow to minimize the attack surface Hub Transport roles – responsible for all internal mail flows Mailbox role – Exchange databases within which the user mailboxes are contained Unified Messaging role – merge VoIP infrastructure with your Exchange organizationFor more information on Microsoft Exchange Server, /default.aspxAdding the AX Series to all your Microsoft Exchange Server deployments provides the following benefits: Higher Scalability – enterprises can provide Exchange services to a very high number of employees, load balancing them among multiple Exchange servers in parallel High Availability – Exchange services are guaranteed even if an Exchange Server goes offline Higher Performance – end users access their Exchange services faster thanks to multiple Exchange server optimizations such as, but not limited to, compression and SSL offload Higher Security – protects services from DDoS attacks Higher flexibility – different Exchange services can be accessible via the same public VIPThis deployment guide contains configuration procedures for AX Series application delivery controllersand server load balancers, to support a Microsoft Exchange Server 2010 solution.1.1 Prerequisites and Assumptions The A10 Networks AX Series device should be running software version 2.4.3 or later. It is assumed that readers have some basic configuration familiarity with both the AX Series andMicrosoft Exchange Server. All AX integration modes are supported (routed mode, one-arm mode and transparent modes).The examples in this deployment guide use routed mode. Both IPv4 and IPv6 are supported. The examples in this deployment guide use IPv4.Note: There are some limitations on IPv6 support for Microsoft Exchange 2010: 1.aspx4

Deployment Guide for Microsoft Exchange Server 2010 2. AX Deployment for Exchange Server 2010 RolesExchange has two roles when front ending end users, the Client Access Server role and the Edge Transport server role.The Client Access Server role accepts connections to your Exchange 2010 server from different clientssuch as, but not limited to, Microsoft Outlook.The five Client Access modes are: Outlook Web App (OWA) – access your email from any Web browser Outlook Anywhere – access your email from the Internet using Microsoft Outlook Messaging API(MAPI) over HTTP ActiveSync – synchronize email between your mobile phone and Exchange 2010 Remote Procedure Call (RPC) Client Access – access your email via Microsoft Outlook MAPI POP3/IMAP4 – access your email from standard email clientsAnd the Client Access mode also offers different services: Exchange Web Services (EWS) – offers web services API Autodiscover – simplify user’s profile configuration Offline Address Book (OAB) distribution – OAB access via web-based distribution for OutlookclientsThe Edge Transport server role performs anti-spam and antivirus filtering, and applies messaging andsecurity policies to messages in transport.This chapter gives you step-by-step procedures for each mode.5

Deployment Guide for Microsoft Exchange Server 20102.1 Lab diagramThe following diagram shows the network used for the configuration 3(S)/IMAP(S)SMTP(S)VIP-OWA .74VIP-ECP .74VIP-OA .75VIP-EAS .76VIP-RPC .74VIP-POP3S .74VIP-IMAP4S .74VIP-SMTP ent AccessServers10.0.2.0/24AX installed in Routed Mode:Exchange Client Access Serverdefault gateway 10.0.2.1 (AX)Figure 1: AX – Exchange Server 2010 lab diagram6

Deployment Guide for Microsoft Exchange Server 20102.2 AX Configuration Summary2.2.1 AX Configuration Summary - Exchange Client Access RolesThe following table summarizes the AX configuration for each Exchange Client Access role. For moreinformation on step-by-step configuration, see the configuration sections later in this document.Client AccessRoleOutlook WebAppReal ServersIP: Exchange ServerPort: 443 (no SSLoffload)80 (with SSLoffload)ExchangeControl PanelIP: Exchange ServerPort: 443 (no SSLoffload)80 (with SSLoffload)OutlookAnywhereIP: Exchange ServerPort: 443 (no SSLoffload)80 (with SSLoffload)ExchangeActiveSyncIP: Exchange ServerPort: 443 (no SSLoffload)80 (with SSLoffload)Health MonitorVIPHTTPS (noSSL offload)IP: IP accessed byclientsHTTP (withSSL offload)Type: HTTPSOtherOptional: Enable HTTPcompressionPort: 443 Exchange OWA SSLoffloadPersistence: Cookie HTTP VIP listen to port80 and transparentlyredirect HTTP clients toHTTPS Transparently addthe “/owa” to requestswithout itHTTPS (noSSL offload)IP: IP accessed byclientsHTTP (withSSL offload)Type: HTTPSOptional: Enable HTTPcompression Exchange ECP SSLoffloadPersistence: Cookie HTTP VIP listen to port80 and transparentlyredirect HTTP clients toHTTPSHTTPS (noSSL offload)IP: IP accessed byclientsOptional:HTTP (withSSL offload)Type: HTTPSPort: 443 Exchange OA SSLoffloadPort: 443Persistence: eitheraFleX script with persistuie, or Source-IPHTTPS (noSSL offload)IP: IP accessed byclientsHTTP (withSSL offload)Type: HTTPSOptional: Exchange EAS SSLoffloadPort: 443Persistence: eitheraFleX script with persistuie, or Source-IP7

Deployment Guide for Microsoft Exchange Server 2010RPCIP: Exchange ServerPort: 0 (all TCP)TCP (port135)IP: IP accessed byclients Type: TCPPort: 0 (wildcard)Persistence: Source-IPOptional: POP3IP: Exchange ServerTCPPort: 995 (no SSLoffload)IP: IP accessed byclientsLimit the ports numberson AX (via ACL) andExchange serversOptional: Type: TCP (no SSLoffload)110 (with SSLoffload)Increase TCP agingto a minimum of 3600seconds (1 hour), ora maximum of 28,800seconds (8 hours). Enable Reset Forward andReset ReceiveExchange POP3 SSLoffloadSSL-Proxy (withSSL offload)Port: 995Persistence: No needIMAP4IP: Exchange ServerTCPPort: 993 (no SSLoffload)IP: IP accessed byclientsOptional: Type: TCP (no SSLoffload)143 (with SSLoffload)Exchange IMAP4 SSLoffloadSSL-Proxy (withSSL offload)Port: 993Persistence: No needExchangeWeb Services(EWS)IP: Exchange ServerHTTPPort: 443 (no SSLoffload)Type: HTTP80 (with SSLoffload)AutodiscoverIP: Exchange ServerPort: 80HTTPIP: IP accessed byclientsType: HTTPPort: 8080 (with SSLoffload)See Client AccessRPCOptional: Enable HTTPcompression Exchange EWS SSLoffloadPersist: CookiePort: 443 (no SSLoffload)OfflineAddress Book(OAB)distributionIP: IP accessed byclientsOptional: Enable HTTPcompression Exchange SSL offloadPersist: No needSee ClientAccess RPCSee Client Access RPCSee Client Access RPC8

Deployment Guide for Microsoft Exchange Server 2010IP: Exchange ServerSame VIPfor multipleservices using Port: 443 (no SSLoffload)same servers80 (with SSLoffload)Same VIPIP: Exchange Serverfor multipleservices using Port: 443 (no SSLoffload)differentservers80 (with SSLoffload)HTTPS (noSSL offload)IP: IP accessed byclientsHTTP (withSSL offload)Type: HTTPSOptional: Exchange SSL offloadPort: 443Persistence: Source IPHTTPS (noSSL offload)IP: IP accessed byclientsHTTP (withSSL offload)Type: HTTPSOptional: Exchange SSL offloadPort: 443Persistence: Source-IPaFleX: Select specificservice group perclient access2.2.2 AX Configuration Summary - Exchange Edge Transport Server RoleThe following table summarizes the AX configuration for the Exchange Edge Transport Server role. Formore information on step-by-step configuration, see the Edge section later in this document.Client AccessRoleEdgeTransportServerReal ServersIP: Exchange ServerPort: 25Health MonitorSMTPVIPIP: IP accessed byclientsType: TCPOtherOptional:Exchange SMTP TLS(STARTTLS) offloadPort: 25Persist: No need9

Deployment Guide for Microsoft Exchange Server 20102.3 Exchange Client Access Role - Outlook Web AppOutlook Web App (OWA) offers Exchange mailboxes access through a web browser via HTTPS.AX provides the following benefits: Load Balancing and High Availability of Exchange OWA serversAnd can also provide the following optional benefits: HTTP Compression to reduce remote end user response time and data center bandwidth usage SSL offload to reduce CPU and memory usage on Exchange OWA servers Transparently redirect HTTP clients to HTTPS Transparently add the “/owa” to requests that do not have it2.3.1 AX ConfigurationNote: If the same virtual IP address (VIP) will to be used for Outlook Anywhere or Exchange ActiveSyncservices, see “2.14 Multiple Exchange Services with a Single VIP”.a. Create Exchange OWA Real Servers Create a real server for each Exchange OWA real server. Enter the OWA Name, IP address,and add the Protocol TCP Port 443 Via Web GUI: Config Mode Service SLB Server Via CLI:AX(config)#slb server Exchange1 10.0.2.161AX(config-real server)#port 443 tcp10

Deployment Guide for Microsoft Exchange Server 2010b. Create Exchange OWA Health Check Create a health monitor template to test the availability of the Exchange OWA servers. Enter thehealth monitor template Name and select Type HTTPS with URL “GET /” Via Web GUI: Config Mode Service Health Monitor Via CLI:AX(config)#health monitor hm-owa-httpsAX(config-health:monitor)#method https11

Deployment Guide for Microsoft Exchange Server 2010c. Create Exchange OWA Service Group Create a TCP service group for the Exchange OWA servers. Enter a Name for the service group,select TCP from the Type drop-down list, select the Least Connection load balancing Algorithm,and select the OWA Health Monitor. Assign each Exchange OWA Server to the service groupwith Port 443 Via Web GUI: Config Mode Service SLB Service Group Via CLI:AX(config)#slb service-group Exchange-OWA-https tcpAX(config-slb svc group)#method least-connectionAX(config-slb svc group)#health-check hm-owa-httpsAX(config-slb svc group)#member Exchange1:443AX(config-slb svc group)#member Exchange2:443d. Create Exchange OWA Persistence Create a cookie persistence template to guarantee each end user will always go to the sameExchange OWA. Enter the persistence template Name and select match type server Via Web GUI: Config Mode Service Template Persistent Cookie Persistence Via CLI:AX(config)# slb template persist cookie persist-owa12

Deployment Guide for Microsoft Exchange Server 2010e. Import the IIS Server Public Certificate/Private Key onto the AXNote: To export a certificate/key from Microsoft IIS, see 6%28WS.10%29.aspx Import the IIS public certificate / private key onto the AX device. Enter a Name for the certificate,select the import method (Local or Remote), and select the Format. Enter or select downloadsettings. (These depend on whether you select Local or Remote) Via Web GUI: Config Service SSL Management Certificate Via CLI: AX(config)#slb ssl-load certificate OWA-cert-key type pfx password a10 tftp://10.0.1.10/IIS-OWA.pfx Create a client-SSL template. Enter a Name for the template, select the Certificate and Keyfiles, and enter the Pass Phrase Via Web GUI: Config Service Template SSL Client SSL Via CLI:AX(config)#slb template client-ssl OWA-Client-SideAX(config-client ssl)#cert OWA-cert-keyAX(config-client ssl)#key OWA-cert-key passphrase a10 Create a server-SSL template. Enter a Name for the template Via Web GUI: Config Service Template SSL Server SSL13

Deployment Guide for Microsoft Exchange Server 2010 Via CLI:AX(config)# slb template server-ssl OWA-Server-Sidef. Create Exchange OWA VIP Create the virtual IP address (VIP), which is the IP address that end users will access Enter a Name for the VIP, and enter the IP address Via Web GUI: Config Mode Service SLB Virtual Server Via CLI: AX(config)#slb virtual-server Exchange-OWA 10.0.1.74 Add port Type HTTPS Port 443 and select the Service Group, Client-SSL Template,Server-SSL template and Persistence Template Via Web GUI: Config Mode Service SLB Virtual Server Port14

Deployment Guide for Microsoft Exchange Server 2010 Via CLI: lbAX(config-slbvserver)#port 443 httpsvserver-vport)#service-group Exchange-OWA-httpsvserver-vport)#template client-ssl OWA-Client-Sidevserver-vport)#template server-ssl OWA-Server-Sidevserver-vport)#template persist cookie persist-owag. (Optional) Enable HTTP Compression Create a HTTP template to compress HTTP content. Enter the HTTP template Name and enableCompressionNote: Keep the Level at 1. Increasing the level increases AX CPU usage without much compression benefit. Via Web GUI: Config Mode Service Template Application HTTP Via CLI:AX(config)# slb template http tp-compressAX(config-http)#compression enable Assign the HTTP compression template to the virtual server Via Web GUI: Config Service SLB Virtual Server Port15

Deployment Guide for Microsoft Exchange Server 2010 Via CLI:AX(config)#slb virtual-server Exchange-OWAAX(config-slb vserver)#port 443 httpsAX(config-slb vserver-vport)#template http tp-compressh. (Optional) Offload SSL on Exchange OWA ServersWith this option end users still use HTTPS to connect to their OWA service, but the AX connects to theOWA servers via HTTP, thus offloading SSL from the servers. Create the Port 80 for each Exchange OWA real server Via Web GUI: Config Mode Service SLB Server Via CLI:AX(config)#slb server Exchange1AX(config-real server)#port 80 tcp Create a health monitor template to test the availability of the Exchange OWA servers. Enter thehealth monitor template Name and select Type HTTP with URL “GET /” Via Web GUI: Config Mode Service Health Monitor16

Deployment Guide for Microsoft Exchange Server 2010 Via CLI:AX(config)#health monitor hm-owa-httpAX(config-health:monitor)#method http Create a TCP service group with Exchange OWA servers. Enter a Name for the service group,select TCP from the Type drop-down list, select the load balancing Algorithm Least Connection,and select the OWA Health Monitor. Assign each Exchange OWA Server to the service groupwith Port 80 Via Web GUI: Config Mode Service SLB Service Group Via CLI:AX(config)#slb service-group Exchange-OWA-http tcpAX(config-slb svc group)#method least-connectionAX(config-slb svc group)#health-check hm-owa-httpAX(config-slb svc group)#member Exchange1:80AX(config-slb svc group)#member Exchange2:8017

Deployment Guide for Microsoft Exchange Server 2010 In the OWA VIP, select the Service Group with HTTP servers Via Web GUI: Config Mode Service SLB Virtual Server Port Via CLI:AX(config)#slb virtual-server Exchange-OWAAX(config-slb vserver)#port 443 httpsAX(config-slb vserver-vport)#service-group Exchange-OWA-http In the OWA VIP, remove the Server-SSL Template since the AX device will communicate withthe OWA servers via HTTP instead of HTTPS Via Web GUI: Config Mode Service SLB Virtual Server Port Via CLI:AX(config)#slb virtual-server Exchange-OWAAX(config-slb vserver)#port 443 httpsAX(config-slb vserver-vport)#no template server-ssl OWA-Server-Side Enable SSL offload on the Exchange OWA servers; see ge-2010.aspxi. (Optional) Transparently Redirect HTTP Clients to HTTPSBy default, end users accessing the Exchange OWA service via HTTP cannot connect since that servicemust be accessed via HTTPS. With this option, end users accessing the Exchange OWA service viaHTTP are transparently redirected to HTTPS. Create an HTTP template to redirect all end users to the HTTPS Exchange OWA service. Enterthe HTTP template Name and the Failover URL with your Exchange OWA HTTPS access Via Web GUI: Config Mode Service Template Application HTTP Via CLI:AX(config)# slb template http tp-redirect-owa-httpsAX(config-http)# failover-url https://mail.example.com/owa18

Deployment Guide for Microsoft Exchange Server 2010 In the existing Exchange OWA Virtual Server, add port Type HTTP Port 80 with no ServiceGroup and select the failover HTTP template Via Web GUI: Config Mode Service SLB Virtual Server Via CLI: AX(config-slb vserver)#port 80 httpAX(config-slb vserver-vport)#template http tp-redirect-owa-httpsj. (Optional) Transparently Add “/owa” to the Requests That Are Without ItBy default, end users accessing the Exchange OWA service without specifying “/owa” in the request(i.e.,”https://mail.example.com”) will access the default IIS page instead of the Exchange OWA service.The AX can transparently add the “/owa” to the requests so they always access the Exchange OWAservice. Create an aFleX policy to insert the “/owa” in the request if not present.The aFleX policy is:when HTTP REQUEST {# transparently insert "/owa" if not already presentif {not ([HTTP::uri] starts with "/owa")} {HTTP::uri /owa[HTTP::uri]}} Via Web GUI: Config Service aFleX Via CLI: AX(config)#import aflex insert owa tftp://10.0.1.10/insert owa.txt19

Deployment Guide for Microsoft Exchange Server 2010 Assign the aFleX policy to the virtual server Via Web GUI: Config Service SLB Virtual Server Port Via CLI:AX(config)#slb virtual-server Exchange-OWAAX(config-slb vserver)#port 443 httpsAX(config-slb vserver-vport)#aflex insert owa2.3.2 Configuration Validationa. Validate AX Deployment for Exchange OWA Without SSL OffloadValidate the status of the VIP and that its members are UP. Via Web GUI: Monitor Service SLB Virtual Server Via CLI: AX#show slb virtual-server Exchange-OWAAX#show slb service-group Exchange-OWA-httpsAX#show slb server [Exchange1 Exchange2]20

Deployment Guide for Microsoft Exchange Server 2010Validate the AX deployment: Access the Exchange OWA via https://mail.example.com/owab. Validate AX Deployment for Exchange OWA with HTTP CompressionValidate there is HTTP compression. Check that the Total Data After Compression is lower than theData Before Compression Via Web GUI: Monitor Service Application Proxy HTTP Via CLI: AX#show slb http-prox21

Deployment Guide for Microsoft Exchange Server 2010c. Validate AX deployment for Exchange OWA with SSL OffloadValidate the status of the VIP and that its members are UP. Via Web GUI: Monitor Service SLB Virtual Server Via CLI: AX#show slb virtual-server Exchange-OWAAX#show slb service-group Exchange-OWA-httpsAX#show slb server [Exchange1 Exchange2]Validate the AX deployment: Access the Exchange OWA via https://mail.example.com/owaSame as “Validate AX deployment for Exchange OWA without SSL offload”d. Validate AX Deployment with Transparent Redirect HTTP Clients to HTTPSValidate the AX deployment: Access the Exchange OWA via http://mail.example.com/owaThe end user will be transparently redirected to https://mail.example.com/owaTechnical Note:The VIP port 80 is associated to no Service Group. So it is expected to have its status under monitor.Note: The screenshot is from an AX deployment with SSL offload (VIP port 443 is using Exchange OWAservers on port 80). Via Web GUI: Monitor Service SLB Virtual Server Via CLI: AX#show slb virtual-server Exchange-OWA22

Deployment Guide for Microsoft Exchange Server 2010e. Validate Exchange OWA access with requests without “/owa”Validate the AX deployment: Access the Exchange OWA via https://mail.example.com and validate you still have access to theExchange OWA service23

Deployment Guide for Microsoft Exchange Server 20102.4 Exchange Client Access Role – Exchange Control PanelExchange Control Panel (ECP) is a component of OWA that offers the ability to do Exchange administrative tasks via HTTPS.AX provides ECP with the same benefits as OWA; in this case: Load Balancing and High Availability of Exchange ECP serversAX can also provide these optional benefits: HTTP Compression to reduce remote end user response time and data center bandwidth usage SSL offload to reduce CPU and memory usage on Exchange ECP servers Transparently redirect HTTP clients to HTTPS2.4.1 AX ConfigurationNote: If the same VIP will be used for the Outlook Anywhere or Exchange ActiveSync services, see “2.14Multiple Exc

The Client Access Server role accepts connections to your Exchange 2010 server from different clients such as, but not limited to, Microsoft Outlook. The ive Client Access modes are: Outlook Web App (OWA) – access your email from any Web browser Outlook Anywhere – access your email from the Internet using Microsoft Outlook Messaging .

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