Working Safely At Heights - Tal

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Code of Practice forWorking Safely at Heights

Year of Issue: 2009First revision: 2011Second revision: 2013

ContentsSection A : General ms and Definitions33342.2.12.22.3Fall Prevention PlanPrinciples of a Fall Prevention PlanFall Prevention Plan CoverageFall Prevention Plan Component s of a Fall Prevention PlanPolicy for Fall PreventionResponsibilitiesRisk ManagementRisk Control MeasuresSafe Work ProceduresUse of Personal Protective EquipmentInspection and MaintenanceInstruction and TrainingAccident/ Incident InvestigationEmergency Response666791112121314154.4.14.24.3Permit-to-work SystemPrinciplesRequirements and ScopeImplementation16161717Section B : Fall Control Measures5.5.15.25.35.4Access to and Egress from Work AreasAccess and Egress Risk and AssessmentAccess and Egress Safety ConsiderationsRoof AccessAccess to Top of Vehicles/ Containers19191920206.6.16.26.36.46.56.66.7Fall Prevention SystemsEdge Protection, Perimeter Guard-railingGuarding of OpeningsScaffoldsTower ScaffoldsMobile Elevated Work PlatformsSuspended ScaffoldMast Climbing Work Platforms2121242425272930

7.7.17.27.37.4Anchorage and LifelinesApplicationAnchorageLifelinesLifeline Devices31313132348.Travel Restraint Systems359.9.19.29.39.49.59.6Personal Fall Arrest SystemsFundamentals of Personal Fall Arrest SystemsLimitations of Fall Arrest SystemsInstruction and Training for Workers Using Personal Fall Arrest SystemsHazards of Fall Arrest SystemsRescue of Persons Using Personal Fall Arrest SystemsComponents of a Personal Fall Arrest System3737383939404010. Work Positioning Systems10.1 Work Positioning Belts10.2 Industrial Rope Access Systems47474811.11.111.211.3Ladders and Step PlatformsSafety Guidelines for LaddersPortable LaddersFixed Ladders5050525412.12.112.212.3Hazards of Working on RooftopsWorking on RooftopsWorking on Pitched RoofsWorking on Fragile Roofs55555557Appendix A: Sample Fall Prevention Plan59Appendix B-1: Flow Chart for Permit-to-work64Appendix B-2: Sample Permit-to-work (for WAH)6513.Acknowledgements6714.List of References6815.Other Useful Contacts69

Section A: General Requirements1. Introduction1.1Scope1.1.1This Code of Practice shall apply to all work at heights activities across all industry sectors.1.1.2The Code provides guidance for the practitioner to manage work at heights activities through: Risk management framework; Development and implementation of a Fall Prevention Plan; and Permit-to-work system.1.2Purpose1.2.1This Code of Practice has been prepared to enhance the standard of work at heights safety at workplaces.1.2.2The Code illustrates a variety of fall control measures and work practices that can be adopted when therisk of falling from heights, or into depth, is present. The control measures outlined in this Code do notrepresent the only acceptable means of achieving the standard to which the Code refers.1.2.3The Code provides guidance and clarifications on the Workplace Safety and Health (WSH) (Work atHeights) Regulations and should be read in conjunction with relevant WSH regulations, standards andWSH Council guidelines on work at heights safety.3

41.3Terms and Definitions1.3.1“Administrative controls” means policies and procedures for safe work practices.1.3.2“Anchorage” means a place, a fixing or a fixture to which a lifeline or lanyard is connected for fall restraintor fall arrest.1.3.3“Authorised manager” means a person appointed by his employer or the principal as the competentperson to carry out the duties of an authorised manager for work at heights.1.3.4“Competent person” means a person who has sufficient experience and training to perform the workrequired to be carried out, and has passed such courses as the Commissioner for Workplace Safety andHealth may require for that work.1.3.5“Fall arrest system” means equipment and/ or material that is designed for the purpose of preventing,or reducing the severity of injury to a person in the event of a fall such as safety harness systems. Restraintbelts are used in a travel restraint system and are not to be used in a fall arrest system.1.3.6“Fall prevention plan” means a site-specific plan prepared by a competent person for the purpose ofreducing or eliminating the risk of falls by ensuring that all reasonable fall prevention measures andmethods have been implemented, prior to the commencement of work.1.3.7“Fall prevention system” means material and/or equipment that is designed for the purpose ofpreventing a person falling from height.1.3.8“Permit-to-work” or “Permit” refers to a document routed through the permit-to-work system to beendorsed by the authorised persons and displayed at the area where the approved work is being carriedout.1.3.9“Responsible person”, in relation to a person who carries out or is to carry out any work at height,means —a) his employer; orb) the principal under whose direction he carries out or is to carry out any such work.1.3.10“Safety Assessor” means a person appointed by his employer or the principal as the competent personto carry out the duties of a safety assessor for work at heights.1.3.11“Travel restraint system” means a system consisting of a full-body harness or restraint belt, attached toone or more lanyards, each of which is attached to an anchorage line or anchorage point, designed torestrict the travelling range of a person wearing the full-body harness or restraint belt so that the personcannot get into a position where the person could fall off an edge of a surface or through a surface.

2. Fall Prevention Plan2.1Principles of a Fall Prevention Plan2.1.1A fall prevention plan is a documented site-specific plan prepared for the purpose of reducing oreliminating risk of falls.2.1.2The fall prevention plan may consist in parts of existing documentation (e.g., risk assessment). Factoriesrequired to have a safety and health management system may use the required documents to constitutea fall prevention plan. Such documents should fulfil the following:2.1.3 Address fall from heights hazards comprehensively; Relevant to the specific workplace/ work site covered in the fall prevention plan; and Readily available at the workplace/ work site covered in the fall prevention plan.The fall prevention plan has to: Establish clear individual responsibilities for fall prevention at factories or work sites; Integrate fall prevention into factories’ Safety and Health Management System for enhancementand sustenance of work at heights safety; Provide a systematic approach for eliminating or reducing risk of falling from heights; Ensure that all reasonable fall prevention and protection measures and methods have been takenprior to commencement of working at heights; and Ensure the adoption of a holistic approach to fall prevention and work at heights safety.2.1.4The fall prevention plan is to be developed by a competent person and approved by an authorisedmanager or an equivalent competent person. Provisions must also be made for adequate supervisionto ensure that the plan is being implemented at the workplace.2.1.5The fall prevention plan shall be monitored and reviewed periodically to ensure its relevance andeffectiveness. It must also be properly documented and kept readily available at the workplace.2.1.6A sample template of a fall prevention plan is provided in Appendix A; the fall prevention plan can becustomised to better suit the factories’ needs and nature of work at heights tasks.2.2Fall Prevention Plan Coverage2.2.1The fall prevention plan should be customised to address the unique conditions at individual workplaces.2.3Fall Prevention Plan Component List2.3.1A comprehensive fall prevention plan should include (but not be limited to) the following components:a) Policy for fall prevention;b) Responsibilities;c) Risk management;d) Risk control measures;e) Procedures;f) Use of personal protection equipment;g) Inspection and maintenance;h) Training;i) Incident investigations; andj) Emergency response.5

3. Components of a Fall Prevention Plan63.1Policy for Fall Prevention3.1.1A policy for fall prevention will set clear and unambiguous terms on the organisation’s approach andcommitment towards fall prevention.3.1.2Top management with executive or site responsibility shall define, endorse and document its policy forfall prevention. The policy for fall prevention shall be appropriate to the needs, nature and scale of theorganisation’s activities and work at height risks.3.1.3The organisation shall establish a policy which demonstrates its commitment to prevent falls fromheight incidents, comply with applicable legal and other requirements.3.1.4It is important that the policy for fall prevention is understood, implemented and maintained at alllevels of the organisation. The policy for fall prevention should be reviewed periodically and amendedas and when necessary.3.2Responsibilities3.2.1Top management needs to ensure that sufficient resources essential to the establishment,implementation and maintenance of the fall prevention plan are made available so as to achieve itsobjectives.3.2.2Competent person(s) shall be appointed to develop, implement, maintain and evaluate the fallprevention plan. The fall prevention plan must be developed specific to the conditions of the premises,that is, on a site-by-site basis.3.2.3The appointed competent person(s) shall define, document and communicate the roles, responsibilitiesand accountabilities of all levels of staff that may be affected by the fall prevention plan. It shall includethe following: To evaluate the need to work at heights; To ensure that all reasonably practicable measures and methods are taken to eliminate potentialfalling from heights hazards; To ensure that all workers (inclusive of subcontractors’ workers) are properly trained in the use,maintenance and care of personal fall prevention and arrest equipment and the recognition ofhazards related to their use; To ensure that all devices /equipment/ materials used for fall prevention and arrest by workers(inclusive of subcontractors’ workers) are maintained at design specifications and are inspected/certified as per manufacturer and/or local regulatory/ approved standards; To implement emergency response procedures and to investigate all falls from height incidents; and To ensure compliance with all applicable regulatory requirements and reporting of performance totop management for review.

3.3Risk Management3.3.1Hazard Identification and Risk Assessment3.3.1.1 Hazard identification and risk assessment are fundamental tools to identify hazards associated withworkplace activities, assess their risk levels and determine the suitable control measures to be taken.3.3.1.2 Employers, principals (including contractor and subcontractor) and self-employed persons are requiredto discharge their duties in identifying the hazards and conducting risk assessment in relation to thesafety and health risks posed in the workplace, and to take all reasonably practicable measures to ensurethat any person who may be affected by his undertaking is safe in the workplace.3.3.1.3 Risk assessments should be conducted by a multi-disciplinary team who has a thorough knowledge ofthe work to be undertaken. The team members should include management staff, process or facilityengineers, technical personnel, supervisors, safety personnel and workers whenever appropriate.3.3.1.4 Hazard identification and risk assessments should be reviewed periodically to ensure its effectivenessand validity, particularly when there is any significant change to the workplace activities; or when thereis an occurrence of any fall from height incident.3.3.1.5 Risk management involves identifying hazards, assessing risks, implementing appropriate controlmeasures, and monitoring and reviewing those measures.3.3.2Hazard Identification3.3.2.1 Identifying hazards involves recognising any work process, activity or situation with potential to causeinjury or harm to a person such as when a person works at the edge of a building without properbarricades.3.3.2.2 It is important to plan the process for hazard identification and risk assessment. While the focus of thisCode of Practice is on the hazards of falling when working at heights, it is also important to addressand extend to other workplace safety and health hazards such as manual handling, noise, hazardoussubstances, falling objects, and slips and trips.3.3.2.3 All hazards to which a person (including members of the public) could be exposed to as a result of workmust be identified. The hazards must always be identified prior to work commencement and whenchanges to systems of work are planned or occur. Examples of workplace conditions that could havepotential falls from height hazards are given in the list.Work Environments that Pose a Fall from Height Risk Raised work surfaces such as slopes; Slippery work surfaces (wet, oily, dusty or glazed); Uneven work surfaces (e.g., broken ground or profiled roof sheeting); Cramped work surfaces; Work surfaces cluttered with tools, work materials and debris; Workers working in adverse weather conditions – for example, in rain, strong or gusty winds, extremeheat or high humidity, or very cold conditions; Unprotected edges; Work on temporary structures such as scaffolding and formwork; Building materials, large tools, or equipment that need to be manually carried; Overloading of working platform, which may lead to collapse; or Struck by moving object or equipment, for example, load from lifting operation.7

3.3.2.4 There are various ways to identify potential hazards or situations that may result in a fall. Typically,consideration should be given to the following areas: Previous injuries, “near miss” incidents or accidents involving the fall of persons that had occurred atthe workplace or other similar workplaces; Relevant codes of practice and guidance notes; Consultation with stakeholders to find out what risks they may be exposed to when working atheight. These stakeholders should include safety and health personnel, supervisors, engineers andtechnical personnel and workers; Walk-through inspections of the workplace; and Any other records or statistics which indicate potentially unsafe work practices.3.3.2.5 A hazard identification process or procedure may range from a simple checklist for specific equipment,such as a ladder or fall arrest system, to a more open-ended appraisal of a group of related workprocesses. Generally a combination of methods will provide the most effective results.3.3.3Risk Assessment3.3.3.1 Assessing risks of working at heights involves consideration of the likelihood of a fall occurring and theextent of any potential harm or injury (i.e., the consequences) and consequently, determine a level ofrisk. In this manner, hazards that have higher risks need to be given priority.3.3.3.2 Risk assessments should provide information on: Where and how many employees are likely to be at risk of incurring injuries; The likelihood – or the probability that - this is likely to occur, taking into consideration the existingcontrol measures; and The potential severity of any injury. As severity refers to the intrinsic or inherent nature of theadverse effect(s) that may result from the hazard, the existing control measures must not be takeninto consideration when assessing severity.3.3.3.3 When the risks have been assessed, reasonably practicable measures must be taken to reduce ormaintain the risk level at an acceptable level. It is important that no work must be allowed to commenceif the risks are assessed to be high or unacceptable.3.3.3.4 The results of the risk assessment must be approved and endorsed by top management. The controlmeasures should be, as far as reasonably practicable, implemented within the shortest timeframe. Indetermining the implementation of the control measures, priority must be given to those in higher risklevels.3.3.3.5 An action plan should be prepared to implement the control measures. The plan should include atimeline of implementation and responsibility of persons implementing the safety and health controlmeasures. The plan should be monitored regularly until all the measures are implemented.3.3.3.6 Organisations may opt to undertake a generic assessment to be used for similar work activities indifferent workplaces. If such a model is used, it is necessary to ensure that the risk assessment must bevalidated to be relevant and applicable for the particular workplace and the work processes.3.3.4Ensuring Control Measures are Safe and Do Not Introduce New Risks3.3.4.1 It is important that the control measures selected do not introduce new hazards or expose workers whoare installing, erecting or removing these control measures (such as scaffolding) to a greater risk thanthe one it is designed to control.3.3.5Maintaining and Re-evaluation of Controls3.3.5.1 The control measures implemented must be regularly monitored and reviewed to ensure that they areeffective and are in good working condition.8

3.4Risk Control Measures3.4.1Hierarchy of Control3.4.1.1 If workplace safety and health risks exist, the employer, self-employed person or principal shall, as far asreasonably practicable, put measures in place to control those risks.3.4.1.2 The appropriate control measures/ methods selected to reduce or maintain the risk of falling fromheights shall be carefully assessed and implemented to ensure its effectiveness.3.4.1.3 The approaches below are listed according to a hierarchy of control as shown in Fig 3.1. The approachto control measures should be attempted from the top of the hierarchy onwards. These controls areusually not mutually exclusive, for example, engineering controls can be implemented concurrentlywith administrative EERING CONTROLSADMINISTRATIVE CONTROLSPERSONAL PROTECTIVEEQUIPMENT (PPE)LeastEffectiveWSH Hierarchy of ControlFigure 3.1: Hierarchy of Control.3.4.2Elimination3.4.2.1 Elimination of hazards refers to the total removal of the hazards and hence effectively making all theidentified possible accidents and ill health impossible.3.4.2.2 This is a permanent solution and shall be attempted in the first instance. If the hazard is removed, allthe other controls, such as the use of fall prevention and protection system, workplace monitoring andsurveillance would no longer be required. In effect, the item is removed from the table of hazards.3.4.2.3 Examples of elimination include: Prefabricating wall frames horizontally before standing them up; Using precast tilt-up concrete construction instead of concrete walls constructed in situ; and Using paint rollers with extendable handles rather than working on a ladder.9

Design for Safety The purpose of designing for safety is to eliminate or reduce risk at source by taking into considerationforeseeable risks at the planning and design stage so that these risks can be removed, or mitigated bydesigning around the risk. In identifying the foreseeable risks, the work activities of persons involved in the following stages shouldbe taken into consideration:-Construction and/ or installation;- Usage;-Maintenance and/ or cleaning; and- Demolition and/or decommission. It is also important to consider risks that are posed to persons not directly involved but affected by thework such as visitors, customers or members of the public. Refer to the Guidelines on Design for Safety in Buildings and Structures, Workplace Safety and HealthCouncil for more details.3.4.3Substitution3.4.3.1 This involves replacing the hazard by one that presents a lower risk. For example, by using mobileelevated work platform (MEWP) instead of ladders for reaching high places, the risk level is lowered asMEWP generally provides a higher level of safety for working at heights than ladders.3.4.4Engineering Control3.4.4.1 Engineering controls are physical means that limit the hazard. These include structural changes to thework environment or work processes or erecting barriers to prevent the worker from being exposed tothe hazard.3.4.4.2 An example of an engineering control includes edge protection such as using guard-rails at open sidesto prevent persons from falling over.3.4.5Administrative Controls3.4.5.1 Administrative controls mainly cover systems of work or work procedures that help to reduce theexposure of persons to the risks of falling. It is thus a useful means to limit the frequency and durationof exposure of persons to hazards and the number of persons involved in the task.3.4.5.2 Administrative controls may also be used to support or be used in conjunction with other controlmeasures that are put in place. For example, safe work procedures may be needed to guide workers onthe safe use of temporary work platforms, which in itself is a form of engineering control measure.3.4.5.3 The development of administrative controls should also involve people who perform work at heightstasks regularly, such as contractors and workers as they often have a good understanding of the risksinvolved.3.4.5.4 For effective use of administrative controls, it is necessary to ensure that information is adequately andeffectively communicated to the workers. For example, daily toolbox meetings may be used for suchpurposes.10

Supervision A competent person should be appointed to provide proper and adequate supervision for workers toensure that they are not exposed to hazards and all reasonable precautions have been taken wherethere is a risk of falling. Supervision is especially important if the workers are undergoing training, or are new or inexperiencedand unfamiliar with the working environment. It is essential that persons performing supervisory roles must be competent and have the skills andknowledge of the work processes that they are to supervise. Persons performing supervision roles must ensure that:- Required safety measures are in place before the commencement of the work;- Workers are adequately supervised, particularly when working in an elevated position; and- Only workers who have received appropriate training and instruction in relation to the tasks they areto perform are to carry out the work.3.5Safe Work Procedures3.5.1Safe Work Procedures (SWPs) are the most common form of administrative controls in workplaces. It isa set of systematic instructions on how work can be carried out safely. Using information obtained fromrisk assessment, a set of SWPs should be developed for various work activities that have a risk of fallsfrom heights.3.5.2A SWP generally provides instructions on how jobs are to be performed, persons involved in these jobs,what safety precautions must be taken and what kind of training and/or certification is necessary to beable to competently carry out these jobs.3.5.3The SWP must be communicated to everyone involved in the job so that each person is aware of hisroles and responsibilities. The SWP must also be communicated to those who will be affected by thejob.3.5.4It is necessary to provide adequate levels of supervision to ensure that SWPs are being followed. Regularreview of the effectiveness of the procedures must be undertaken.3.5.5Make sure that the work is well organised so that workers do not increase the risk of a fall for themselvesor others. For example, sequence jobs so that different trades are not working above or below eachother at the same time.Prohibition of Access Marking out an area can be effective in making sure that people are not exposed to fall hazards. Thereshould be adequate signage to warn all persons against access to the hazardous area. If possible, aphysical barrier should be erected to prevent unauthorised access. Employers should provide relevant information to employees on site and adequate supervision toensure that no worker enters a “No Entry” area.11

3.6Use of Personal Protective Equipment3.6.1Personal protective equipment (PPE) should be used only as a last resort, after all other control measureshave been considered, or as a short term contingency during maintenance or repair, or as an additionalprotective measure.3.6.2The effectiveness of PPE as a control measure is dependent on the correct equipment being chosen,fitted and worn properly at all times when required by users.3.6.3PPE should be selected taking into consideration the following factors:3.6.4 The type of hazard; Areas of the body that require protection; The degree of protection required; Ease of use, comfort and convenience; Compatible with other PPE; Reliability; and Ease of maintenance.PPE that can be used for work at heights include: Travel restraint equipment; Personal fall arrest equipment; and Work positioning equipment.Refer to the WSH Council’s Guidelines on Personal Protective Equipment for Work at Heights for moreinformation.3.6.5 The PPE is assessed to be suitable and adequate for the persons to conduct the assigned work atheights tasks safely; Persons issued with the PPE must be trained and possess the skill and knowledge to use theequipment/ system safely; and Suitable and adequate anchor points or lifelines that allow all persons to achieve 100 percent tie-offat all times shall be provided (see paragraph 9.6.5.3 of this Code). All persons involved in work atheights must be made aware of the anchorages.3.7Inspection and Maintenance3.7.1A thorough visual inspection and checks on equipment usage is important for ensuring that theequipment is free from observable defects. Equipment that have exceeded their serviceable life span orpassed their expiry date should not be used.3.7.2A maintenance programme should be established and implemented to periodically inspect andmaintain both operational and safety equipment to ensure that they are in good working condition.3.7.3The maintenance programme shall include the following components:3.7.412Before personal fall protective equipment is chosen as a control measure for work at height activities,the following conditions shall be fulfilled: An inventory of equipment that require regular inspection and maintenance; Frequency of inspection and maintenance; Procedures of inspection and maintenance; Preventive maintenance, such as servicing; Repair for damaged items; Replacement for irreparable items; and Record keeping (such as for damages, flaws detected, any preventive maintenance, repairs orreplacements done).Maintenance of equipment should only be performed by trained and competent persons.

3.8Instruction and Training3.8.1Persons working at heights who are exposed to the risk of falling should be provided with sufficient andadequate information, instruction and training so that they have the skill and knowledge to perform thework safely. It should help them understand:3.8.2 The nature of fall hazards to which they are exposed; The risk of injury associated with the task; The control measures that are needed, including SWPs and the use of PPE; The proper usage and maintenance of equipment, such as performing inspection to ensure thatequipment are in good condition before use; and Procedures to follow in the event of an emergency such as rescue, accident, or injury.The amount of information and type of training depend on several factors such as the risks involved,the level of operator skill required and the complexity of the tasks and work procedures. Some commonforms of training include: General induction course for new workers; “In-house” training programmes; and Formal training courses offered by accredited training providers.Information can be disseminated during: “Toolbox” briefings; and “On-the-job” training.3.8.3Information should be provided in a form that can be understood by all workers. This may includeproviding information in pictorial form or in languages other than English.3.8.4If classroom teaching is conducted, it should be complemented by hands-on training to providepractical experience.3.8.5Induction programmes are essential and should be provided for workers taking up new jobs or wherework situations have changed. Records of training should be kept to enable on-going programmeevaluation and review.13

Key Elements of an Effective Training ProgrammeIn developing and implementing an effective programme, employers should consider the following: An analysis of training needs, including the identification of the tasks to be performed and any associatedhazards and risks; Identification of any pre-requisites or entry standards; Definition of learning objectives and clear identification of the extent or level of competencies to beachieved; Selection of appropriate training methods and aids depending on the topic, environment and targetedtrainees; Adequate assessment to ascertain that the trainees understand and have acquired the knowledge andskills and demonstrated the necessary level of competency; Recognition of skills attained where applicable (e.g., accreditation or certification); Delivery of training by a competent person; and Evaluation of effectiveness of training.Training on Personal Fall Arrest SystemsA personal fall arrest system is complex and requires an adequate level of competency to be used properly.Employees who use these systems should be trained in the correct fitting, anchorage, use and maintenanceof the personal fall arrest systems. It is also important for the users to understand fall hazards and the risksof injury associated with the tasks that they are undertaking. The training should also include awareness ofthe use of anchorage and rescue systems, and how to respond in an emergency.143.9Accident/ Incident Investigation3.9.1All accidents or incidents relating to falls from heights should be reported, investigated and analysedfor the following objectives: Determine any underlying deficiencies in the existing fall prevention and protection system andplan, which might have contributed to the occurrence of the incident; Identify the need f

3.1 Policy for Fall Prevention 3.1.1 A policy for fall prevention will set clear and unambiguous terms on the organisation's approach and commitment towards fall prevention. 3.1.2 Top management with executive or site responsibility shall define, endorse and document its policy for fall prevention. The policy for fall prevention shall be appropriate to the needs, nature and scale of the

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