SAP Marketing Installation Process 1909

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SAP MarketingInstallation Process 1909September 2019PUBLIC

Agenda1.2.3.4.Main nfiguration 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC2

Main Entry Point

http://help.sap.com/mkt-opSAP Help Portal bundles access to SAP product documentation and related information, such asSAP Notes, product availability information, installation, as well as community content. All Guides: Installation, Upgrade, Security, Sizing, Extensibility, etc.Release Information Note (RIN) 1885803Application HelpProduct Availability Matrix (PAM)Further useful links 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC4

SAP Marketing Based on SAP AS ABAP and SAP HANASAP Marketing uses native SAP HANA capabilities andcomponents runs as add-on product on SAP ABAPFoundation on HANA (ABAP FND 1909 onHANA), AS ABAP 7.54The user interface is built using SAPUI5 libraries is accessed via HTTPS with any supportedbrowserFor latest stack information, see PPMS and RIN. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC5

Prerequisites

SAP HANA SAP Marketing runs on an SAP FND on HANA with SAP HANA database as the only supporteddatabase. SAP HANA is delivered as appliance by the hardware partners, which means that SAP HANA isfully installed and preconfigured on the delivered server. You find a list of hardware partners here. As there are different SAP HANA sizes ensure a proper sizing in advance. You find the sizingguide under http://help.sap.com/mkt-op Installation and Upgrade Sizing. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC7

Deployment Options SAP Marketing is built in a way that it can co-exist and run integrated with Suite on SAP HANA or BW on SAP HANA Landscape Deployment Recommendations can be found here.ERPCRMSAP MKTERPCRMAS ABAPAS ABAPAS ABAPAS ABAPAS ABAPDBCRMAS ABAPAS ABAPReplicationReplicationDBAS ABAPERPSAP HANA(a) Side-by-side with replication 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICDBWhitelistapplicaiotne.g. SAP BWAS ABAPAS ABAPReplicationSAP HANADBDBSAP HANA(b) Sharing SAP HANA with Suitesystems without replication(c) Side-by-side, sharing SAP HANAwith BW SAP Marketing shares SAP HANA with 1SAP ERP or 1 SAP CRM system readingERP and CRM data directly withoutreplication Customers can extend SAP Marketing with BWdata without replication – or extend BW reportswith SAP Marketing data SAP Note 1661202 (“whitelist”): Approval forproductive co-deployments8

Installation Process

Installation Guide Each installation starts with the installation guide available athttps://help.sap.com/mkt-op. Guides you through the installation of SAP AS ABAP and theinstallation of SAP Marketing as well as system configurationof SAP Marketing. SAP Marketing does not offer an installation media disk; allneeded software is available online on the SAP ServiceMarketplace. The SAP AS ABAP installation media path is available in theSAP AS ABAP installation guide. SAP Marketing installation media will be completelydownloaded by your SAP Solution Manager. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC10

Installation ProcessUser InterfaceBrowserStep 5: Implementation of ReleaseInformation Notes (RIN)Step 4: Upgrade of SAP AS ABAP andinstallation of SAP Marketingwith Software Update Manager(SUM)Step 2: Installation of SAP AS ABAPwith Software ProvisioningManager (SWPM)Step 1: Installation of SAP HANA andupgrade to required revision,and installation of requiredadditional components 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICAS ABAPStep 6: Check and upgrade of browserto PAM supported browserversionSAP Solution ManagerSAP Marketing(SAP CUAN, UICUAN)ABAP FND on HANA(incl. Gateway and UI Technology)MaintenancePlanner (Cloudbased)Step 3: Stack calculation and softwaredownload for SAP NetWeaverupgrade and SAP MarketinginstallationSAP HANASAP MarketingHANA Application Content(Tables, Views, Procedures, Search Models)11

Maintenance PlannerAlternative to the Maintenance OptimizerAdvantage: Your are able to download and plan directlya new installation without registering to theSAP Solution Manager STACK.XML directly available Software automatically put to the downloadbasket Links to download DVDs provided p 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC12

SAP AS ABAP Installationwith Software Provisioning Manager (SWPM) Software Provisioning Manager guides you to theSAP AS ABAP installation files on the SAP ServiceMarketplace. After each SAP AS ABAP installation the kernelneeds to be patched to the newest availablekernel patch. SAP AS ABAP needs to be registered in your SAPSolution Manager system. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC13

Installation/Upgrade with Software Update Manager (SUM) SUM replaces transactions SPAM and SAINT;it needs to be used for installation andupgrade SUM requests a folder with stack.XML file andsoftware packages As stack.XML contains whole software stack,SAP AS ABAP upgrade and SAP Marketinginstallation/upgrade are executed in one step. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC14

System Configuration

Apply Steps Described in the Release Information Note 1885803The Release Information Note (RIN) contains latest information about: Supported SAP HANA revision and SAP HANA components versions Must-have correction instructions and SAP Notes to be applied Potential es/1885803 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC16

SAP Marketing System Configuration The SAP Marketing installation guide contains a bunch of configuration steps that need to becompleted in order to set up the application. Profile Parameter Settings (FQDN, HTTPS, HTTP Compression)SSL ConfigurationSAP Landscape Transformation (LT) ConfigurationSAP HANA Configuration (Parameter Settings, Authorization Enhancements)Technical System ConfigurationUI ConfigurationSolution-dependent ConfigurationAll steps are mandatory and need to be performed in the given sequential order. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC17

HTTPS All connections are defaulted to use only securedHTTPS/TLS calls. HTTPS requires SSL certificates on server and trusted by theclient. SAP AS ABAP and SAP HANA are delivered with empty truststores, so each server certificate or root certificateauthorization needs to be maintained explicitly. Connections are established from ABAP to SAP HANA, fromthe SAP Web Dispatcher to the SAP HANA and ABAPendpoints, and from ABAP systems to the external services,e.g. Amazon, social channels, etc. The SAP Web Dispatcher certificate should be trusted by theusers’ browsers. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC18

Technical Configuration Cockpit The transaction CUAN TECHNICAL CONF starts the browser-based TC Cockpit toconfigure the system.– The cockpit allows you to execute the configuration for SAP Marketing dependingon the features you want to use.– With the new tile „Notes for RIN Implemented“ customer can check easily if allrelevant SAP Notes are implemented.– The scenario „Essentials“ is mandatory and has to be run first. You will be able toadd the necessary parameters, and start the execution in background.– After successful completion of “Essentials” you can configure further features viathe cockpit. Currently: ERP Integration, CRM Integration, HANA Rules Framework,Campaign Management, Lead Management and Recommendation– It is possible to close the TC Cockpit at any time (also during backgroundexecution) and resume later– Integrated User Assistance– Scenarios are upgrade-enabled 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC19

Thank you.

Follow uswww.sap.com/contactsap 2019 SAP SE or an SAP affiliate company. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission ofSAP SE or an SAP affiliate company.The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and itsdistributors contain proprietary software components of other software vendors. National product specifications may vary.These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation orwarranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warrantystatements accompanying such products and services, if any. Nothing herein should be construed as constituting an additionalwarranty.In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document orany related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, andfunctionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reasonwithout notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, orfunctionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differmaterially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and theyshould not be relied upon in making purchasing decisions.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registeredtrademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service namesmentioned are the trademarks of their respective companies.See www.sap.com/copyright for additional trademark information and notices.

SAP Marketing shares SAP HANA with 1 SAP ERP or 1 SAP CRM system reading ERP and CRM data directly without replication SAP HANA AS ABAP Whitelist applicaiotn e.g. SAP BW (c) Side-by-side, sharing SAP HANA with BW Customers can extend SAP Marketing with BW data without replication -or extend BW reports with SAP Marketing data

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