MAKE DYNAMICS SELL FOR YOU - K-ecommerce
MAKEDYNAMICSSELL FOR YOU
Table of ContentsOur customers are serious about growing their business onlineWho are we?4E-commerce for B2B5E-commerce for B2C6Tools for Digital Marketing7Better Equip your Sales Team9Hassle-Free Order Fulfillment10One Store, Many Markets12The Perfect Solution for Your BusinessGoing Above and Beyond is What We Dok-ecommerce.com 3Make Dynamics Sell for You13152
Our customers are serious about growing their business onlineJohn R. WhitePerri’s LeatherDietzgenWith their k-eCommerce solutionintegrated to Microsoft Dynamics, John R.White was able to meet and surpass theirYear 1 customer acquisition targets.Perri’s Leather has put the k-eCommercesolution’s integrated SEO and marketingtools to great use, fine-tuning thecustomerexperiencethroughpersonalized promotions, coupons andmore.ERP-integrationhassignificantlyshortened Dietzgen’s sales cycle,automating data management and givingcustomers instant access to key buyingdecision info.“We didn’t want the typicalweb store layout. We wantedmore of a product listing, withstandard order quantitiesand customer-specific pricing,where they could quickly key inand submit their order.”-DavidHarris, President, John R. White“Having the orders flow directlyinto GP allows us to scale asour direct to consumer salesgrow.” -Lisa Endress, MarketingDirector, Perri’s LeatherRead the story“A good website means myphone doesn’t ring and myemail doesn’t ping! They haveall the answers they need.”-Mark Friedman, MarketingDirectorRead the storyRead the storyk-ecommerce.com Make Dynamics Sell for YouBack to content 3
“We’re completely satisfied. I don’t believe we could have found better for our needs. Thek-eCommerce system is adaptable to the client’s requirements, whether for B2B or B2C.”-Jean-François Dufour, Director of Operations, Impex StonesWho are we?k-eCommerce is mdf commerce’s platform for SMBs, providing all-in-one e-commerce and digital payment solutionsintegrated to Microsoft Dynamics. k-eCommerce simplifies and accelerates online growth for businesses in everyindustry, offering a complete omnichannel e-commerce solution supporting both B2B and B2C engagement.Your online business partnerAll-inclusive solutionA full suite of self-service e-commerce features including product catalog and cart, marketing tools, customerservice portal, secure hosting and payment processing included out of the box.Integrated to Microsoft DynamicsOur solution shares data in real time with Microsoft Dynamics, automating key processes like order and inventorymanagement with no risk of error, all while functioning independent of your ERP.Security, scalability and performanceWe host k-eCommerce on our PCI-certified enterprise-grade private cloud, ensuring maximum security, scalabilityand performance for your business.k-ecommerce.com Make Dynamics Sell for YouBack to content 4
“I would definitely recommend k-eCommerce to other businesses. Not only in theautomotive industry, but anybody who has a product line that deals with the customerdirectly, and has a dealer network.” -Kyle Tucker, Founder and President, Detroit SpeedE-commerce for B2BAn ERP-integrated e-commerce solution makes it easy to offer your B2B clients a convenient, efficient, and secureway to do business with your company online.B2C for B2BOffer your business clients 24/7 self-service order acceptance and account management, lowering your businesscosts and increasing your brand visibility.Allow every decision-maker involved in a potential purchase to visit and revisit your products during or afterbusiness hours, from anywhere in the world.Manage thousands of SKUs with ease thanks to powerful category and attribute management tools speciallydesigned to save large manufacturers and distributors time.Personalized B2B customer accounts and product catalogs enable cross-sell and upsell opportunities based onyour customer relationships, and even give your clients the option of automating frequent or recurring orders.An online channel built to industry best practices integrated to your ERP provides your business clients the samespeed, convenience, transparency, and self-service capabilities they would enjoy on a B2C site.k-ecommerce.com Make Dynamics Sell for YouBack to content 5
“When the COVID-19 pandemic hit in full force, the k-eCommerce team was able tosupport us 24 hours a day so that we could roll out our online store in record time: 2weeks. This allowed us to start selling our products with pick-up by car and without thecustomer having to enter our offices.” -Simon Robert, CEO, MD InfoE-commerce for B2CSelling online allows you to reach new markets, increaserevenue and lower overhead costs. k-eCommerce has thefeatures retailers need to get their product catalogs onlineand in front of their customers quickly, no matter how large orcomplex the inventory.Streamline your channels online and in-storeYour customers can shop anytime, anywhere from smartphones,tablets, and computers alike. Our responsive web design offersa cohesive experience across devices and browsers.If they’d rather visit you in store, connect them with yournearest location via Google Maps, complete with images sothey can’t miss it.Grow your B2C sales on the web Powerful attribute and brand-basedsearch filters Recommended and substituteproducts Customer ratings and reviews Advanced Find-a-Store featuresPersonalized coupons and webpromotionsTimeslot reservation for curbsidepickupOr give your customers the option of purchasing online andthen scheduling a time to pick up their purchase at yourlocation (or outside, in case of closures).k-ecommerce.com Make Dynamics Sell for YouBack to content 6
“We’re using k-eCommerce to beautifully show our products in an easy-to-navigate way.k-eCommerce allows us to give very robust descriptions, and we have a very nice recipesection, too.our customers really appreciate that.” -Sandy Grettenberger, E-commerceDirector, LorAnn OilsTools for Digital MarketingIn the fast-paced world of digital markets, everything can change in a moment’s notice. Being able to update thecontent of your web store on the fly is critical to success. That’s why we have developed an easy-to-use ContentManagement System (CMS) built right into k-eCommerce.Responsive Plug-and-Play ThemesChoose from numerous professionally designed, mobile-friendly themes included with the k-eCommercesolution, or work with our design team to develop tailor-made branding for your site.Dynamic Multimedia Product CatalogShowcase your products with detailed descriptions and specs, high-quality images with zoom, HD video, customerratings & reviews, and more.User-Friendly SEO ToolsOur CMS makes it easy to define important SEO elements such as page title, meta description and canonicalURLs, along with more advanced features like microtagging.k-ecommerce.com Make Dynamics Sell for YouBack to content 7
Powerful Attribute-Based SearchConnect your customers to the products they want with just a few clicks thanks to robust attribute and brandbased search capabilities.Know Your CustomersGain invaluable insight into customer behavior with integration to E-commerce and Enhanced E-commerce forGoogle Analytics.Smarter Email CampaignsPower your email campaigns with live price andinventory data thanks to built-in integration toMailchimp.Social Media IntegrationEngage with and retarget your customers throughFacebook and Twitter with native support for thirdparty utilities like Facebook Pixel, Twitter Cards andOpen Graph.k-ecommerce.com Make Dynamics Sell for YouBack to content 8
“An e-commerce site should be used primarily to generate online sales along with beinga source of information about the products and the company.” -Jimmy Berdousis,E-commerce Manager, ToolwayBetter Equip your Sales TeamSell Face-To-Face with Sales PortalArm your sales team with remote ordering and account management capabilities to process orders in aself-service format. Now they can sell in real-time from any webenabled device, with the same ease andconvenience your customers enjoy on your B2B web store. Ability to create orders, quotes* andreturns* from anywhere, anytime Real-time pricing and availability Customer order/account history Permission-based logins per teammember with no seat limitations File collaboration tool Same web store experience ascustomers*This feature will be available with one of our next updates.k-ecommerce.com Make Dynamics Sell for YouBack to content 9
“We have dealt with a lot of software companies and our experience with k-eCommercehas been by far the best.” -Joseph Hohe, VP of Operations, Auto Vehicle Parts Co.Hassle-Free Order FulfillmentAccept payments securelyBreathe easier knowing that your clients’ credit card data is handled with the utmost security. k-eCommerce’sPCI implementation protects customer information and ensures confidential data security, and our cloud isfully PCI-DSS Level 1 certified to make PCIDSS compliance even easier for your business. Multiple payment options including major creditcards and gift cards Merchant accounts with multiple currencies Credit card tokenization Address Verification Service (AVS) Card Verification Value Code (CVV2) Online invoices and statementsk-ecommerce.com Make Dynamics Sell for You Easy, secure and automatic back order payment recovery for pre-authorized credit cardorders Process electronic payments like ACH and EFT forsimplified On Account payments Issue post-authorization uplifts on processedtransactions when you need to secure additionalfunds.Back to content 10
Tax your orders accuratelyk-eCommerce has an integrated sales tax tool that keeps your tax rates accurate. Tax schedules pulled from Microsoft Dynamics Integration with third party tax services such asShip your products with easeWe make shipping your products easy with integrated shipping tools. Calculate standard shipping rates in real-timefrom USPS, UPS, FedEx, Canada Post and Purolator Supports unlimited shipping methods Real-time order tracking dashboardCalculations based on weight and dimensionsset up in Integration with your shipping logic or TMS Microsoft Dynamics Supports multiple warehousesk-ecommerce.com Make Dynamics Sell for YouBack to content 11
“We have reached new markets, even international ones, and our web sales areconstantly increasing. We couldn’t be happier with our choice of e-commerce provider.”-Marie-Josée Gélinas, Business Owner, Art and Culture BonsaiOne Store, Many MarketsDiversify your online sales channelsMicrosoftDynamics Marketplaces like Amazon and eBay are very popular with online consumers. k-eCommerce brings thoseconsumers to you with Online Marketplace Integration. All your pricing, availability, and catalogs aremaintained in just one database, and orders made through these marketplaces write back to MicrosoftDynamics for you to pick, pack, and fill.k-ecommerce.com Make Dynamics Sell for YouBack to content 12
“We love k-eCommerce products and the great service that we receive; if they don’t havethe answer, they will get it for you.” -Shannon Weston, Vice President, Sunrise NationalDistributorsThe Perfect Solution for Your BusinessFast and easy with the cloudOur Software as a Service (SaaS) option will get you onlinein weeks instead of months, maximizing your ROI withminimal work on your end. Our cloud is PCI-DSS Level 1certified, an absolute must to protect your customers andyour business. This alone will save you a lot of time andmoney, and you can rest assured that your customer’sdata is protected. Monthly subscription-based pricing environmentvia VPN. Save on PCI compliance fees No need to purchase extra hardware We handle the maintenance for you 99.95% uptime so your clients can shop 24/7/365 Dedicated environment availablek-ecommerce.com Make Dynamics Sell for YouBack to content 13
Full control with a licensePrefer to keep everything in-house? k-eCommerce is also available as a license. This option gives you theflexibility to set up your own infrastructure and customize everything yourself. You will need to use your ownMicrosoft license and obtain your own PCI-DSS certification for secure payment processing.Get a dedicated environmentIf you want to retain a good amount of control without the hassle of going through a compliance audit, then adedicated environment in our PCI-DSS Level 1 certified cloud is the right choice for you. You’ll have access toa virtual environment via VPN.Updates On DemandAccess updates and patches directly on the cloud and apply them at your convenience.k-eCommerce SandboxTest out new features and learn how they work in a sandbox environment before making changes to your livesite.k-ecommerce.com Make Dynamics Sell for YouBack to content 14
“k-eCommerce support, from a 1 to 10, is over a 10. They are always there andavailable and they are very knowledgable.” -Pam Toscano, Marketing Manager, MetropolitanSalesCompanyGoing Above and Beyond is What We DoWhen you choose k-eCommerce, you’re not just choosing a web store platform. You’re choosing an e-commercepartner, a team of passionate experts who have been helping to build successful online businesses for morethan 20 years.We plan every detailFrom concept to launch, a dedicated project manager oversees every aspect of your web store’s developmentand implementation to get you online smoothly and efficiently.We give you everything you needBefore you open for business, we make sure you know how to set up and run your new e-commerce solution likean expert with extensive one-on-one training.Step-by-step knowledge at your fingertipsConsult our Knowledge Base for comprehensive documentation on your e-commerce platform, featuring detailedsteps and screen shots showing you how to do everything.k-ecommerce.com Make Dynamics Sell for YouBack to content 15
Your vision is oursWe build a web store that matches your vision. Whether you’re lookingfor specialized functionality or unique branding, custom developmentis available for your company’s needs.We’re here when you need usOur in-house support and service team is on call to answer all yourquestions, address your concerns, and resolve any issues quickly andcourteously.And the best part?All this is included, along withmore than 300 other featuresperformance improvementsand fixes, with the most recentversion of k-eCommerce!Want to talk aboutyour project?Our e-commerce experts arehere to answer all your questions.Book a call with us today orschedule a live demo!1-855-532-6663 k-ecommerce.com Make Dynamics Sell for YouBOOK A DEMOBack to content 16
Management System (CMS) built right into k-eCommerce. Responsive Plug-and-Play Themes Choose from numerous professionally designed, mobile-friendly themes included with the k-eCommerce solution, or work with our design team to develop tailor-made branding for your site. Dynamic Multimedia Product Catalog
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Business Ready Enhancement Plan for Microsoft Dynamics Customer FAQ Updated January 2011 The Business Ready Enhancement Plan for Microsoft Dynamics is a maintenance plan available to customers of Microsoft Dynamics AX, Microsoft C5, Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics POS, and Microsoft Dynamics RMS, and
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To sell and deploy Microsoft Dynamics NAV on Windows Azure, the following is required: Partner - Any Microsoft Dynamics NAV partner with a valid Service Provider Agreement can sell Microsoft Dynamics NAV on Windows Azure. Product - Microsoft Dynamics NAV 2013 FP1 or Microsoft Dynamics NAV 2013 R2, which is built for the cloud.
Microsoft Dynamics 365 for Operations on-premises, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics AX 2012 or prior versions, or Microsoft Dynamics CRM 2016 or prior versions. This guide is not intended to influence the choice of Microsoft Dynamics products and services or provide technical specification.
