Pos Digicert Root & Intermediate Certificate Installer
USER MANUAL POS DIGICERT ROOT & INTERMEDIATE CERTIFICATE INSTALLER Pos Digicert Sdn. Bhd. Document Version 1.0 UM Sha2CertInstaller 102018 V1.0
Pos Digicert Root & Intermediate Certificate Installer User Manual v1.0 Contents 1 2 Introduction . 3 1.1 Intended Software Version . 3 1.2 Intended Audience . 3 1.3 System Requirement. 3 1.4 Acronym . 3 Pos Digicert Root and Intermediate Certificate Installation . 4 2.1 Installation Steps . 4 2.2 Verify Certificate Installation . 6 3 Pos Digicert Root and Intermediate Certificate Uninstallation . 8 4 Troubleshooting . 9 5 Glossary . 9 Pos Digicert Sdn. Bhd. 2
Pos Digicert Root & Intermediate Certificate Installer User Manual v1.0 1 Introduction Pos Digicert has upgraded SHA-1 certificate to SHA-2 certificate also known as SHA-256, which is more secure and widely supported by browsers and servers. To ensure that there are no service disruptions or compromises in security posture, Pos Digicert highly recommends all our users to migrate to SHA2 certificate. Pos Digicert has released certificate installer software to help ease the user in installing/updating all Root and Intermediate certificates in their computer to the latest version. This document contains the guideline on how to install/update the Root and Intermediate certificates in your computer using the certificate installer software. The guideline consists of the following sections: 1.1 Root and Intermediate certificate Installation on page 4. Verify certificate installed successfully on page 7. Uninstallation on page 8. Intended Software Version Pos Digicert Root and Intermediate Certificate Installer version 1.0 1.2 Intended Audience Pos Digicert’s personal certificate user. 1.3 System Requirement Requirement Operating System Web Browsers Supported Hardware 1.4 Description Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 10 Internet Explorer 11 and above Google Chrome 46.0 and above Minimum Requirements PC with 2 GHz or faster Intel processor 4 GB of RAM 2 MB of free disk space Acronym Acronym SHA-2 IT Definition Secure Hash Algorithm -256 Information Technology Pos Digicert Sdn. Bhd. 3
Pos Digicert Root & Intermediate Certificate Installer User Manual v1.0 2 Pos Digicert Root and Intermediate Certificate Installation This section will guide on how to install Pos Digicert Root and Intermediate Certificate using the certificate installer. The installer will install or update all the Root and Intermediate certificates in your Window certificate store and Internet Explorer browser to the latest version. Note: Please ensure you have administrative privileges to install the software. 2.1 Installation Steps 1. Download the installer from Pos Digicert website. https://www.posdigicert.com.my/downloadpage/driver 2. Navigate to the installer file using Windows Explorer; double-click on the Pos Digicert Root and Intermediate Certificate Setup.exe to start installation. 3. Windows’s Security Warning will be prompted. Ensure Publisher is by Pos Digicert Sdn Bhd. Click Run. Pos Digicert Sdn. Bhd. 4
Pos Digicert Root & Intermediate Certificate Installer User Manual v1.0 4. Installer will display all Pos Digicert’s certificate that will be installed as shown below. Click Next. 5. Installer will install to the default designated folder. Please browse to other folder should you wish to change the destination folder. Click Next. 6. Click Install to start the installation process. Please wait for the installation to complete. Pos Digicert Sdn. Bhd. 5
Pos Digicert Root & Intermediate Certificate Installer User Manual v1.0 7. Click Finish when the installation is completed. Note : If you have reinstalled your Internet Explorer web browser, you are required to reinstall root and intermediate certificate again for it to take effect. 2.2 Verify Certificate Installation This section will guide on how to verify that the latest Root and Intermediate certificates have been installed successfully. Note: Ensure that you have already installed soft certificate on your computer or the Pos Digicert Secure Token ST3 is already plugged in to your computer. 1. Launch Internet Explorer (IE) web browser. 2. Click Tools - Internet Options - Contents- Certificates - Personal. Double click on the User’s Certificate Name. Verify the certificate as per sample shown below: Pos Digicert Sdn. Bhd. 6
Pos Digicert Root & Intermediate Certificate Installer User Manual v1.0 Sample of SHA-2 Certificate that is successfully installed: In Details tab, the type of signature algorithm applied for the issued certificate should be SHA256. In Certificate Path tab, there are no errors in any of the certificate layers as shown above indicates that the certificate is OK and ready to be used. Pos Digicert Sdn. Bhd. 7
Pos Digicert Root & Intermediate Certificate Installer User Manual v1.0 3 Pos Digicert Root and Intermediate Certificate Uninstallation This section will guide on how to uninstall Pos Digicert Root and Intermediate certificates. Root and Intermediate certificate folder will be permanently removed from your computer. However, certificates installed in Windows certificate store and Internet Explorer browser will not be removed. 1. Navigate to Start - Control Panel - Programs and Features. 2. Click on the Pos Digicert Root and Intermediate Certificate version 1.0 then click Uninstall. Pos Digicert Sdn. Bhd. 8
Pos Digicert Root & Intermediate Certificate Installer User Manual v1.0 4 Troubleshooting No. Error message/cause 1. On Certificate path showing small yellow with an exclamation sign “!” 5 No. 1. Solution 1. This certificate could be expired or the issuer of this certificate could not be found. The certificate is not ready to be used. 2. Please install Root and intermediate certificate Glossary Term SHA-256 2. 3. Certificate Root Certificate 4. Intermediate Certificate Pos Digicert Sdn. Bhd. Description Secure Hash Algorithm 2 ( SHA-2 ) is a set of cryptographic hash functions which includes SHA-224, SHA-256, and SHA-512. The 256 in SHA-256 represents the bit size of the hash output or digest when the hash function is performed. Not all software supports every digest size within the SHA-2 family. Most browsers, platforms, mail clients, and mobile devices already support SHA-2. However, some older operating systems such as Windows XP pre-SP3 do not support SHA-2 encryption. The digital ID of a user issued by a Certification Authority. A self signed certificate issued from a root level Certificate Authority (CA). Certificates in between the end entity and root certificates issued by the CA to enhance the security of the Root certificate. The result is a certificate chain that begins at the trusted root CA, through the intermediate and ending with the certificate issued to you 9
certificate installer. The installer will install or update all the Root and Intermediate certificates in your Window certificate store and browser to the latest versionInternet Explorer . Note: Pl ease nsure you have administrative privileges to install the software. 2.1 Installation Steps 1. Download the installer from Pos Digicert website.
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