Business Models For Integrated Waste Management

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INCLUSIVE INNOVATIONSBusiness Models for Integrated Waste ManagementIntegrated solutions address environmental and health issues by reducing, reusing, and recycling householdand industrial wasteHIGHLIGHTS Integrated waste managemententerprises serve the dual goal of povertyalleviation and prevention ofenvironmental degradation across thewaste management value chain. Some enterprises leverage partnershipswith government to minimize their initialinvestment in infrastructure and supportpublic sector efforts to manage waste. A few enterprises deploy technology toconnect various stakeholders across thevalue chain and improve efficiency ofoperations.SummaryWaste management is a common challenge in most developing countries. While a number of solutions havebeen developed, pilot-tested and even implemented, they operate mostly in silos, which decreases theireffectiveness. This is because effective and sustainable waste management requires seamless transition andhand-offs across the various stages—from generation to collection, treatment, and reuse. This leads to theneed for integrated waste management solutions.Social enterprises have recognized this need and have adopted models that work across the 3Rs—reduce,reuse, and recycle, bringing together collection, treatment, reuse, and inclusivity of user and service provider.Enterprises classified under this business model encourage reduction of waste before generation, provideefficient end-to-end waste management services and aim to minimize the burden on landfills. Such enterprisesalso recover value from waste in the process. Some of the integrated waste management enterprises leverageinformation and communication technology (ICT) to improve productivity and efficiency of their services.Development ChallengeIntegrated waste management enterprises primarily address the challenges posed by waste that is unattendedby public authorities, and therefore result in a number of environmental and health issues. They also addressother challenges including the informal nature of the sector across the value chain, inadequate interaction andengagement between various waste management service providers, and lack of data to support the requiredpolicy decisions.Nearly 50 percent of the world’s population does not have access to regular waste collection1, while over 3billion people lack access to controlled waste disposal facilities2. Inadequate waste management has direct1World Bank news article, -sustainabledevelopment2Global Waste Management Outlook, UNEP ons/ISWA Reports/GWMO summary web.pdf

implications on the environment and public health. The sections of society that face serious health risksinclude waste workers and people residing near dump yards; most of these communities belong to low incomegroups; poor health directly impacts their livelihood and productivity.3One of the key challenges in ensuring efficiency in waste management processes is the informality across allactivities from collection to segregation and disposal, and across stakeholders such as waste pickers andmiddlemen. This informality also perpetrates the lack of awareness related to safe waste managementpractices in most developing countries.4 Unregulated and illegal dump sites serve about 4 billion people andcontain over 40 percent of the world’s waste.5Inefficiencies also creep in as different players manage different components of the waste value chain. Poortransition and hand-offs build up at each stage of waste management because of the limited interaction andengagement amongst the different stakeholders. Waste generators dump unsegregated waste at streetcorners or open dumps, as public waste management authorities are expected to take over and manage thewaste from that point. In the absence of adequate public waste management infrastructure, the wasteremains there before it is collected by informal waste pickers, who do preliminary sorting, taking only whatthey find of value. The waste pickers sell the saleable items to informal recyclers, and dump the rest in thelandfills without appropriate treatment. Integrated waste management solves this issue because of acontinuous formalized process flow, free of inefficiencies.Across a number of developing countries, governments and Municipalities in developing countriespolicymakers often do not have an accurate assessment of can spend 20-50 percent of their budgetground-level realities due to lack of data and information on on solid waste management.the amount of waste generated, types of waste generated andamount of waste reaching landfills. Resulting policies are therefore less effective than they could be. The costof managing waste, however, remains high. In many developing countries, solid waste management couldconsume around 20-50 percent of the municipal body’s budget.6Business ModelComponents of the ModelA number of innovative enterprises have emerged in the recent past to address the gaps in the wastemanagement system and build sustainability through efficiencies. The integrated waste management businessmodel focuses on undertaking activities across the waste value chain, including collection of waste, sorting andsegregation, treatment or recycling and disposal of waste. This model also relates to facilitating forward andbackward linkages across the waste management value chain (Figure 1). Some of these enterprises leverageICT to effectively deliver their services. In addition to providing end-to-end waste management solutions, someof these enterprises also assist the governments in providing information and data through online platformsand information analytics.Integrated waste management enterprises are broadly classified into two categories (Figure 1):ICT-enabled integrated waste management enterprisesSocial enterprises leverage ICT to provide services or facilitate connections between service providers andcustomers across the waste value chain. Technology facilitates tracking and monitoring the waste situation forfaster responses. ICT also enables real-time data capture and analysis to inform decision-making. Kenya-based3Nearly 76 percent workers in informal recycling operations in India suffer from respiratory ailments like asthma, bronchitis, choking, coughing,irritation, breathing difficulties and tremors among others4India generates over 3 million tons of e-waste every year, and 90 percent is handled by the unorganized sector.5World Bank news article, -sustainabledevelopment6Financial sustainability in municipal solid waste management – costs and revenues in Bahir Dar, Ethiopia, 2014April 2017 / 2

GoRecycler, for instance connects different stakeholders in waste management, besides providing wastemanagement services such as collection, sorting, treatment and recycling. India-based Gain Waste offers anon-call waste collection service called “Kabadi on call”. Another Indian enterprise Banyan Nation developsanalytics-based reports on amount of waste collected and disposed at landfills to support the government andenable better landfill management. Some enterprises deploy GPS technology and provide mobile-phoneenabled tracking of waste collected and recycled. For instance, Let’s Recycle - an initiative of Nepra ResourceManagement - an India-based enterprise also utilizes GPS technology to monitor their fleet of the wastetrucks. Another Indian enterprise, Green Nerds deploys innovative technologies such as PECK kiosk to recycleand compress solid waste for effective landfill disposal.Non-ICT integrated waste management enterprisesNon-ICT enabled enterprises adopt the more traditional model of providing a wide range of services to theircustomers. They also engage in public-private partnerships with government departments and provideconsulting services. Uganda-based Aquila Recycling, for instance, provide efficient end-to-end servicesincluding collection, sorting/ segregation, transportation and disposal, thereby minimizing landfill pressure.The enterprise is licensed by National Environment Management Authority (NEMA), the principal agency forcoordinating, monitoring, regulating and supervising environmental management in Uganda, to providetransportation of solid waste. Enterprises such as India-based Sampurn(e)arth Environment Solutions also offerother services such as waste audit and consultancy services. A few enterprises focus specifically on integratedwaste management services for e-waste. For instance, Indian enterprises Attero Recycling and Ecoreco offerintegrated waste management solutions for e-waste recovery, data security and electronics reverse logisticsalong with repair, refurbishment and retailing of electronics. A few enterprises such as Indian Green Services(IGS) provide zero waste management (ZWM) services, including capacity building and treatment and recyclingsolutions for waste.Figure 1. ICT and non-ICT integrated waste managementApril 2017 / 3

Figure 2. Features of model for integrated waste managementCost FactorsIntegrated waste management enterprises incur a majority of theircost in salaries of employees and contract workers (Table 1). A fewenterprises that partner with waste picker organizations forcollection incur additional labor costs in sourcing waste. They alsoincur material cost and transportation cost for sourced waste.Other cost factors include premise rentals and cost of recyclingmachines.Table 1. Typical costs incurred by an integrated wastemanagement enterprise in IndiaParticularsType of expenseEstablishment of biogas plantRecycling machinesWaste collection trucksOne-time capital expenseOne-time capital expenseMonthly rentalCost incurred (USD)79,000 – 900,0004,500750A few enterprises reported additional miscellaneous expenditure on account of local conditions. For instance,Bali Fokus pays ‘tipping fee’ to waste workers to dump the unrecyclable waste into landfills.As a case in point, a report refers to a private integrated waste management enterprise in Ethiopia whichraised a total debt of about USD 200,000. The enterprise incurred major capital expenditure in purchase ofwaste collection trucks8. The enterprise partners with the local city administration and an NGO, Forum for7Cost varies depending on the size of the plant; for instance, it costs USD 9000 for a biogas plant of 100 kg capacity and USD 90000 for a biogasplant of 50000 kg8Financial sustainability in municipal solid waste management – Costs and revenues in Bahir Dar, Ethiopia, Science Direct, February ii/S0956053X1300500XApril 2017 / 4

Environment, which support with awareness building activities. The enterprise incurs operational expenses interms of salaries, maintenance of motor vehicles and purchase of office equipment. The operational costbreak-up in the three categories is approximately 47 percent, 41 percent and 10 percent respectively.Revenue StreamsIntegrated waste management enterprises typically have multiple revenue streams as they offer a range ofservices. These include waste collection fees from households, commercial enterprises and institutions, andproceeds from the sale of recycled products such as gift and utility items, biogas, and compost.Sampurn(e)arth earns revenues from its collection services, the sale of biogas plants9, sale of biogas10, andoperation and maintenance services. Bali Fokus earns revenues through sale of recyclables such as plasticbottles and cans to scrap dealers, in addition to fees for collection services to hotels. A number of integratedwaste management enterprises dealing in e-waste such as Attero Recycling and Ecoreco earn revenuesthrough the sale of refurbished electronic items, and recovered precious materials.As the efficiency of fee collection from households is only around 50 percent, integrated waste managemententerprises cannot cover all running costs of primary waste collection, overall administration and supportthrough this source alone.11 The cost of transportation, disposal and recycling is covered by the other revenuestreams. Local municipal corporations also support integrated waste management enterprises by providingthem requisite infrastructure such as sorting facilities and equipment including waste collection trucks andwaste disposal equipment.Financial ViabilityThe financial sustainability of integrated waste management enterprises depends on the efficiency of wastecollection fees, increased sale of recycled and refurbished items across the value chain, and diversifying therevenue streams and financing mechanisms. Most of the interviewed enterprises have not achieved breakeven; however a few of them are operationally sustainable.Some enterprises have attempted to improve collection efficiency of waste management fees by linking it toother utility services, such as water supply. Such strategies are usually implemented by establishingpartnerships with the municipal corporations and other such local bodies and are more prevalent in developedcountries. For example, In Toronto, Canada, waste collection fee is linked to the water supply.12 Otherenterprises, such as Sampurn(e)arth, plan to make their processes more efficient by leveraging technology toimprove performance of business activities, such as developing a mobile application to track routes.Enterprises have increased the sale of recycled and refurbished items across the value chain by improving therecycling infrastructure, leveraging their own work-streams and contacts with processors and recyclers toassess and adopt technical and commercial options to optimize the resource recovery process across the valuechain.13 For example, India-based Ecoreco has developed its own technology that combines high-tech9Small plantsLarge plantsFinancial sustainability in municipal solid waste management – Costs and revenues in Bahir Dar, Ethiopia, Science Direct, February ii/S0956053X1300500X12Toward Sustainable Municipal Organic Waste Management in South Asia, Asian Development Bank, 2011https://books.google.co.in/books?id PCoJBgAAQBAJ&pg PT62&lpg PT62&dq waste management fees linked to water supply&source bl&ots D0iR9ewS6&sig 25koMrqMscNswX8dt95l49QFt3E&hl en&sa X&ved 0ahUKEwiPrYWjhNXPAhXCO48KHcXTD sQ6AEILTAD#v onepage&q wastepercent20management percent20fees percent20linked percent20to percent20water percent20supply&f false13Example - WEEE 2020 Raw Material Partnership – Delivering advancements across the WEEE value chain to improve the environment will helpmeet EU material demand and drive a resource efficient, green economy. The partnership will help avoid tons of CO2 emissions and will set new costeffective and environmentally sound exemplars for collection, recycling and recovery ership- percentE2 percent80 e-chainimprove1011April 2017 / 5

automation and manual processing methods to sort, dismantle and shred e-waste. This results in preciousmetal recovery including copper, aluminum, silver, and gold from complicated e-waste.14Some other measures adopted by integrated waste management enterprises to maintain financial viabilityinclude choice of in-house and outsourced activities, and obtaining finances from different sources. GainWaste conducts in-house recycling as well as sends waste to scrap dealers, depending on the financial viabilityof the specific recycling process. Bali Fokus maintains its financial viability by appropriately balancing its costsand revenues, and obtaining different types of finances. Initially, it had taken a soft loan of USD 150,00015 fromKreditanstalt für Wiederaufbau (KfW). Bali Fokus also receives carbon credit funding from the voluntary carbonmarket16, and funds from individual donors17 that add to its financial viability.Enterprises also adopt several strategies to diversify their revenue streams and financing mechanisms such aspolluter-pays-principle, and cross-subsidy. This is usually achieved in the presence of supportive governmentpolicies and mechanisms, where the government charges the polluters and passes on the fee to the wastemanagement enterprises. A co-operative in India, Solid Waste Collection Handling (SWaCH) that providesintegrated waste management services in Pune City with the support from Pune Municipal Corporation (PMC)follows a fee-based model that relies on the polluter pays principle. The additional revenue earned throughthis model not only supports the financial viability of the enterprise, it also helps in social good. It passes onthe benefits to the waste workers, who primarily are low income. It also provides waste management servicesto slow and low income communities.18A critical challenge faced by a few of the integrated waste management enterprises is that 60 to 70 percent ofthe waste collected is organic, and the compost generated out of it attracts quite low prices, thereby impactingthe financial viability of such enterprises.PartnershipsIntegrated waste management enterprises partner with municipal corporations, international bodies, andother waste management enterprises at various levels in the value chain. These partnerships help theenterprises to increase their outreach, access financing, leverage infrastructure for their own benefit and ofthe partners and stakeholders at large.Several enterprises partner with municipal corporations for various purposes such as resource optimization,outreach and financing. For instance, Sampurn(e)arth partners with local municipal corporation and uses itswarehouse facility to sort waste19. It also leverages the partnership to organize waste pickers into cooperatives20, in association with the municipal corporation. Likewise, in Ethiopia, one of the municipalcorporations entered into a public private partnership (PPP) with an integrated waste management companyand outsourced the solid waste management activities to the enterprise. The enterprise performed wastecollection, transport and disposal. Both the partners gained in the process - the municipality improved itsreach and services through the private enterprise, and the enterprise gained by increased outreach to a largenumber of customers that needed to be served by the municipality. The enterprise also received funding fromthe municipality.2114Ecoreco http://ecoreco.com/services-weee-recycling.aspx@ 14 percent interest rate16Self-reported17Bali Fokus website http://www.balifokus.asia/partners18Integrating waste pickers into municipal solid waste management in Pune, India, Women in informal employment globalizing and organizing(WEIGO), July 2012 s/files/Chikarmane WIEGO PB8.pdf19MOU is signed between the enterprise and the municipal corporation20Provides them facilities such as provident fund and health insurance21Financial sustainability in municipal solid waste management – Costs and revenues in Bahir Dar, Ethiopia, Science Direct, February ii/S0956053X1300500X15April 2017 / 6

A few enterprises partner with international waste management organizations and universities to leveragetheir network and marketing influence to champion the cause of basic waste management services, andmarket their own enterprise. For instance, Indonesia based Bali Fokus partners with various stakeholders suchas International POPs Elimination Network (IPEN), Women in Europe for a Common Future (WECF), GlobalAlliance for Incinerator Alternatives/ Global Anti-Incinerator Alliance (GAIA), Health Care Without Harm—Asia,Environmental Engineering Department - Bandung Institute of Technology, and Centre for InternationalHea

The integrated waste management business model focuses on undertaking activities across the waste value chain, including collection of waste, sorting and . 8Financial sustainability in municipal solid waste management –Costs and revenues in Bahir Dar, Ethiopia, Science Direct, February 2014

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