Great-West Life Centre For Mental Health In The Workplace

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Great-West Life Centre for Mental Health in the Workplace Mental Health in the Workplace Research August 2012 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Methodology The methodology for this research involved an online survey among employed Canadians. A total of n 6,624 surveys were completed from July 18th to July 24th, 2012. This includes a total of n 4,307 surveys among employees and n 2,317 among managers/supervisors. The sample for this study was drawn from the Ipsos Reid Household Panel. Quota sampling and weighting were employed in order to balance demographics and ensure that the sample's composition reflects that of the actual employed Canadian population according to Census data. The precision of Ipsos online polls is measured using a credibility interval. In this case, the poll has a credibility interval of /- 1.7 percentage points for employees and /-2.3 percentage points for managers and supervisors. For more information on credibility intervals, please visit the Ipsos website at IpsosPA CredibilityIntervals.pdf A note on reading this report: In this survey some questions were asked among managers/supervisors, some among employees (i.e. non-managers/supervisors), and some among all respondents. Throughout this report, ‘managers/supervisors’ refers to questions asked among managers/supervisors, ‘employees’ refers to questions asked among non-managers/supervisors, and ‘managers/employees’ refers to questions asked among all respondents. 2

Guard Minds @ Work

Overall PF Scores 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 4 26% PF1: Psychological Support 9% PF2: Organizational Culture 9% PF3: Clear Leadership & Expectations 7% PF4: Civility & Respect 6% PF5: Psychological Job Fit 27% PF7: Recognition & Reward 8% 30% PF9: Workload Management 4 23% PF13: Protection of Physical Safety 12% 7% 5 33% 25% 35% 30% 38% 34% 42% 38% 32% 48% 24% 15% 29% 37% 25% 9% 28% 41% 27% 22% PF12: Psychological Protection 35% 28% 5 PF11: Balance 25% 42% PF8: Involvement & Influence 2 27% 37% 22% 9% 29% 37% 29% 3 17-20 (Relative Strengths) 41% 24% PF6: Growth & Development PF10: Engagement 14-16 (Minimal Concerns) 41% 39% 29% 38% 30% 38% QPF OVERALL. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 4

Overall PF Scores (Comparison of 2012 to 2009) 5-9 (Serious Concerns) TOTAL 10-13 (Significant Concerns) 2012 4 2009 4 26% 14-16 (Minimal Concerns) 41% 28% 17-20 (Relative Strengths) 29% 39% 29% PF1: Psychological Support 2012 9% 27% 37% 27% 2009 8% 29% 37% 27% 2012 9% 2009 9% PF2: Organizational Culture 29% 37% 32% 35% 25% 25% PF3: Clear Leadership & 2012 Expectations 2009 7% 30% 35% 28% 8% 28% 36% 28% 2012 6% 2009 7% PF4: Civility & Respect PF5: Psychological Job Fit PF6: Growth & Development 2012 3 2009 4 24% 41% 28% 22% 29% 36% 42% 24% 33% 40% 2012 9% 28% 2009 10% 28% 29% 32% 37% 35% 25% 28% QPF OVERALL. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees (2012) n 4,307; (2009) n 4,200 5

Overall PSR Scores (Comparison of 2012 to 2009) (cont’d) 5-9 (Serious Concerns) 10-13 (Significant Concerns) 14-16 (Minimal Concerns) TOTAL 2012 4 2009 4 2012 8% 27% 35% 30% 2009 8% 27% 34% 30% 2012 5 22% 38% 2009 6% 22% 36% 2012 4 2009 4 PF7: Recognition & Reward PF8: Involvement & Influence PF9: Workload Management PF10: Engagement PF11: Balance PF12: Psychological Protection PF13: Protection of Physical Safety 26% 17-20 (Relative Strengths) 41% 28% 39% 23% 12% 2009 2 11% 29% 34% 37% 42% 25% 2012 2 29% 32% 39% 38% 32% 48% 33% 54% 2012 7% 25% 39% 2009 7% 28% 34% 31% 2012 9% 24% 38% 30% 2009 10% 34% 31% 2012 5 25% 15% 41% 29% 38% 2009 * Not asked in 2009 QPF OVERALL. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees (2012) n 4,307; (2009) n 4,200 6

PF1: Psychological Support Demographic differences Men (39%) and those with lower levels of income (peaking at 41% among those earning less than 30,000 a year) are more likely than their respective counterparts to fall in the categories of serious or significant concerns for psychological support. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 9% Men 9% Women 9% 25% 34% 18-34 8% 26% 34% 35-54 10% 55 7% 30K 10% 30K- 60K 10% 27% 36% 30% 27% 27% 39% 37% 34% 31% 27% 41% 37% 60K- 100K 7% 24% 31% 100K 7% 25% 32% Unionized Non-Unionized 10% 27% 37% 9% 27% 36% QPF1. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 7

PF1: Psychological Support Demographic differences Those working in companies with fewer employees (39% among those working in companies with less than 100 employees), private sector organizations (38% vs. public at 31%), for-profit organizations (39% vs. not-for-profit at 29%), and those who work in the transportation and warehousing (47%) and manufacturing (45%) sectors are also more likely to fall in the categories of serious or significant concerns. 5-9 (Serious Concerns) TOTAL Agriculture, forestry, fishing and hunting Mining and oil and gas extraction Construction Manufacturing Wholesale trade Retail trade Transportation and warehousing Information and cultural industries Finance and insurance Real estate and rental and leasing Professional, scientific and technical services Administrative and support, waste management and remediation services Educational services Health care and social assistance Arts, entertainment and recreation Accommodation and food services Other services (except public administration) Public administration 10-13 (Significant Concerns) 9% 27% 36% 6% 25% 30% 8% 22% 30% 11% 24% 36% 10% 35% 44% 5% 37% 42% 12% 29% 41% 15% 32% 47% 8% 28% 36% 6% 22% 28% 9% 20% 29% 11% 19% 30% 11% 21% 31% 6% 22% 8% 29% 37% 8% 26% 35% 9% 31% 41% 9% 24% 32% 6% 17% 23% QPF1. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 8

PF2: Organizational Culture Demographic differences Those 35 to 54 years old (42%) and men (40%) are more likely than their respective counterparts to fall in the categories of serious or significant concerns for organizational culture. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 9% 29% Men 8% 32% Women 9% 18-34 35-54 55 30K 6% 7% 30K- 60K 10% 60K- 100K 9% 100K Unionized Non-Unionized 27% 7% 32% 32% 27% 42% 36% 29% 36% 30% 28% 40% 37% 33% 12% 7% 40% 36% 26% 10% 9% 38% 40% 34% 27% 46% 34% QPF2. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 9

PF2: Organizational Culture Demographic differences Those working in larger companies (peaking at 43% among those working in companies with 500 employees or more), union members (46% vs. 34% among those who are not), those who work more hours each week (peaking at 44% among those working 50 or more), and those in the transportation (50%), manufacturing (45%), and the information and cultural industries (44%) sectors are also more likely to fall into the categories of serious or significant concerns for organizational culture. 5-9 (Serious Concerns) TOTAL Agriculture, forestry, fishing and hunting Mining and oil and gas extraction Construction Manufacturing Wholesale trade Retail trade Transportation and warehousing Information and cultural industries Finance and insurance Real estate and rental and leasing Professional, scientific and technical services Administrative and support, waste management and remediation services Educational services Health care and social assistance Arts, entertainment and recreation Accommodation and food services Other services (except public administration) Public administration 10-13 (Significant Concerns) 9% 29% 38% 8% 21% 29% 9% 23% 32% 8% 25% 33% 13% 32% 45% 5% 32% 37% 9% 31% 40% 18% 32% 50% 7% 37% 44% 5% 26% 31% 6% 26% 32% 7% 26% 34% 9% 28% 37% 7% 27% 34% 7% 32% 39% 8% 15% 23% 8% 30% 37% 5% 25% 31% 8% 31% 38% QPF2. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 10

PF3: Clear Leadership & Expectations Demographic differences Men (40%), and those 35 to 54 years old (39%) are more likely than their respective counterparts to fall in the categories of serious and significant concerns for clear leadership and expectations. 5-9 (Serious Concerns) TOTAL 7% Men 8% Women 7% 18-34 5% 10-13 (Significant Concerns) 30% 37% 32% 28% 28% 40% 35% 33% 35-54 8% 55 7% 28% 35% 30K 6% 29% 35% 31% 39% 30K- 60K 8% 60K- 100K 7% 29% 36% 100K 7% 29% 36% Unionized 8% Non-Unionized 7% 31% 39% 35% 28% 43% 35% QPF3. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 11

PF3: Clear Leadership & Expectations Demographic differences Those working in for-profit organizations (39% vs. 35% among those working in not-for-profits), permanent employees (38%) compared to those who work on a contract basis 31%), and those working in the manufacturing (48%), transportation (46%), and information and cultural industries (39%) are also more likely to fall in the categories of serious or significant concerns for this factor. 5-9 (Serious Concerns) TOTAL 10-13 (Significant Concerns) 7% Agriculture, forestry, fishing and hunting 6% Mining and oil and gas extraction 6% Construction 8% Manufacturing 9% Wholesale trade 4% Retail trade 8% Transportation and warehousing 13% Information and cultural industries 7% Finance and insurance 4% Real estate and rental and leasing 5% Professional, scientific and technical services 9% Administrative and support, waste management and remediation services 10% Educational services 6% Health care and social assistance 6% Arts, entertainment and recreation 6% Accommodation and food services 5% Other services (except public administration) 6% Public administration 7% 30% 19% 18% 37% 25% 25% 29% 37% 38% 48% 36% 40% 32% 40% 33% 46% 32% 39% 25% 29% 24% 30% 24% 33% 24% 34% 27% 33% 32% 37% 23% 29% 30% 35% 25% 30% 29% 36% QPF3. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 12

PF4: Civility & Respect Demographic differences Those 35 to 54 years old (33%) are more likely than older and younger employees to fall in the categories of serious or significant concerns for civility and respect. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 6% Men 6% 26% Women 7% 23% 18-34 4% 35-54 7% 55 6% 24% 23% 26% 22% 8% 23% 30K- 60K 7% 25% 5% 100K 4% Unionized Non-Unionized 8% 6% 32% 30% 27% 30K 60K- 100K 30% 24% 24% 33% 28% 31% 32% 29% 28% 28% 22% 36% 28% QPF4. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 13

PF4: Civility & Respect Demographic differences Union members (36% vs. 28% among those who are not), those who work more hours a week (peaking at 37% among those working 50 hours or more), and those in the transportation and warehousing (40%) and manufacturing (38%) sectors are also more likely to fall in the categories of serious or significant concerns for civility and respect. 5-9 (Serious Concerns) TOTAL Agriculture, forestry, fishing and hunting Mining and oil and gas extraction Construction Manufacturing Wholesale trade Retail trade Transportation and warehousing Information and cultural industries Finance and insurance Real estate and rental and leasing Professional, scientific and technical services Administrative and support, waste management and remediation services Educational services Health care and social assistance Arts, entertainment and recreation Accommodation and food services Other services (except public administration) Public administration 10-13 (Significant Concerns) 6% 24% 30% 3% 18% 21% 6% 16% 22% 8% 19% 27% 8% 30% 38% 5% 21% 26% 7% 25% 32% 12% 28% 40% 4% 26% 29% 5% 20% 25% 10% 16% 26% 3% 23% 26% 11% 18% 29% 5% 24% 29% 5% 26% 32% 5% 17% 22% 8% 22% 30% 3% 27% 30% 5% 24% 28% QPF4. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 14

PF5: Psychological Job Fit Demographic differences Men (29%), and those 35 to 54 years old (28%) are more likely than their respective counterparts to fall in the categories of serious or significant concerns for psychological job fit. 5-9 (Serious Concerns) TOTAL 3% Men 4% 10-13 (Significant Concerns) 22% 25% 25% 29% Women 3% 19% 22% 18-34 3% 19% 22% 35-54 4% 55 2% 30K 3% 30K- 60K 4% 24% 22% 22% 23% 60K- 100K 3% 21% 100K 3% 20% Unionized 5% Non-Unionized 3% 28% 24% 25% 27% 24% 23% 26% 20% 31% 23% QPF5. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 15

PF5: Psychological Job Fit Demographic differences Those working in larger companies (peaking at 28% among those working in companies with 500 employees or more), those working in for-profit organizations (28% vs. 20% among those working in not-for-profits), union members (31% vs. 23% among those who are not), and those working in the manufacturing (36%), transportation and warehousing (38%), and information and cultural industries (35%) sectors are also more likely to fall in the categories of serious or significant concerns for this factor. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 3% 22% 25% Agriculture, forestry, fishing and hunting 4% 24% 28% Mining and oil and gas extraction 5% 13% 18% Construction 6% 14% 20% Manufacturing 3% 33% 36% Wholesale trade 0% 28% 28% Retail trade 3% 20% 24% Transportation and warehousing 5% 33% 38% Information and cultural industries 4% 32% 35% Finance and insurance 2% 18% 20% Real estate and rental and leasing 7% 14% 20% Professional, scientific and technical services 5% 14% 19% Administrative and support, waste management and remediation services 6% 20% 26% Educational services 2% 14% 16% Health care and social assistance 2% 20% 21% Arts, entertainment and recreation 5% 13% 18% Accommodation and food services 2% 26% 28% Other services (except public administration) 3% 16% 19% Public administration 3% 21% 25% QPF5. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 16

PF6: Growth & Development Demographic differences Men (41%) and those 35 to 54 years old (42%) are more likely than their respective counterparts to fall in the categories of serious or significant concerns for growth and development. 5-9 (Serious Concerns) TOTAL Men 9% 28% 11% Women 8% 18-34 8% 35-54 11% 55 10-13 (Significant Concerns) 8% 37% 30% 27% 24% 41% 35% 32% 31% 28% 42% 36% 30K 10% 29% 30K- 60K 10% 30% 60K- 100K 9% 26% 35% 100K 8% 27% 35% Unionized Non-Unionized 11% 9% 39% 40% 31% 27% 42% 36% QPF6. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 17

PF6: Growth & Development Demographic differences Those working in private sector organizations (40% vs. 35% among those working in the public sector), those working in forprofit organizations (41% vs. 33% among those working in not-for-profits), union members (42% vs. 36% among those who are not), and those working in the transportation and warehousing (50%), manufacturing (48%), and retail trade (42%) sectors are also more likely to fall in the categories of serious or significant concerns for this factor. 5-9 (Serious Concerns) TOTAL 10-13 (Significant Concerns) 9% 28% 37% Agriculture, forestry, fishing and hunting 14% 22% 36% Mining and oil and gas extraction 6% 24% 30% Construction 11% 26% 37% Manufacturing 14% 34% 48% Wholesale trade 6% 32% 38% Retail trade 8% 34% 42% Transportation and warehousing 18% 32% 50% Information and cultural industries 9% 36% 45% Finance and insurance 7% 17% 24% Real estate and rental and leasing 4% 20% 24% Professional, scientific and technical services 9% 24% 33% Administrative and support, waste management and remediation services 12% 24% 36% Educational services 5% 23% 28% Health care and social assistance 8% 28% 36% Arts, entertainment and recreation 8% 21% 29% Accommodation and food services 8% 28% 36% Other services (except public administration) 7% 30% 37% Public administration 8% 26% 34% QPF6. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 18

PF7: Recognition & Reward Demographic differences Men (37%), those 35 to 54 years old (37%), and those with lower levels of income (peaking at 39% among those earning less than 30,000 a year) are more likely than their respective counterparts to fall in the categories of serious or significant concerns for recognition and reward. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 8% Men 8% Women 7% 26% 33% 18-34 6% 27% 33% 35-54 8% 55 7% 30K 8% 30K- 60K 9% 27% 35% 29% 37% 29% 24% 37% 31% 31% 27% 39% 36% 60K- 100K 6% 26% 32% 100K 6% 26% 32% Unionized Non-Unionized 9% 7% 31% 26% 40% 33% QPF7. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 19

PF7: Recognition & Reward Demographic differences Those working in for-profit organizations (37% vs. 31% among those working in not-for-profits), union members (39% vs. 33% among those who are not), and those working in the transportation and warehousing (45%), and retail trade (41%) sectors are also more likely to fall in the categories of serious or significant concerns for this factor. 5-9 (Serious Concerns) TOTAL 10-13 (Significant Concerns) 8% 27% 35% Agriculture, forestry, fishing and hunting 8% 26% 34% Mining and oil and gas extraction 5% 20% 25% Construction 10% 21% 32% Manufacturing 8% 34% 41% Wholesale trade 5% 35% 40% Retail trade 9% 32% 41% Transportation and warehousing 15% 30% 45% Information and cultural industries 11% 26% 37% Finance and insurance 5% 18% 24% Real estate and rental and leasing 5% 21% 26% Professional, scientific and technical services 8% 25% 33% Administrative and support, waste management and remediation services 10% 22% 32% Educational services 5% 26% 31% Health care and social assistance 8% 28% 35% Arts, entertainment and recreation 8% 20% 27% Accommodation and food services 5% 30% 35% Other services (except public administration) 5% 24% 29% Public administration 6% 26% 31% QPF7. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 20

PF8: Involvement & Influence Demographic differences Men (31%), those 35 to 54 years old (29%) and those with lower levels of income (peaking at 31% among those earning less than 30,000 a year) are more likely than their respective counterparts to fall in the categories of serious or significant concerns for involvement and influence. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 5% Men 6% Women 5% 21% 26% 18-34 4% 22% 26% 22% 27% 25% 35-54 6% 55 5% 30K 6% 30K- 60K 5% 23% 60K- 100K 5% 22% 100K 5% Unionized 6% Non-Unionized 5% 31% 23% 21% 29% 26% 25% 16% 31% 28% 27% 21% 27% 20% 33% 25% QPF8. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 21

PF8: Involvement & Influence Demographic differences Those working in for-profit organizations (30% vs. 23% among those working in not-for-profits), and those working in the transportation and warehousing (41%), retail trade (34%), manufacturing (33%) and information and cultural industries (31%) sectors are also more likely to fall in the categories of serious or significant concerns for this factor. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 5% Agriculture, forestry, fishing and hunting Mining and oil and gas extraction Construction Manufacturing Wholesale trade Retail trade Transportation and warehousing Information and cultural industries Finance and insurance Real estate and rental and leasing Professional, scientific and technical services Administrative and support, waste management and remediation services Educational services Health care and social assistance Arts, entertainment and recreation Accommodation and food services Other services (except public administration) Public administration 22% 27% 5% 15% 20% 3% 8% 11% 7% 21% 28% 5% 27% 33% 2% 26% 28% 6% 27% 34% 10% 31% 41% 5% 26% 31% 4% 18% 22% 9% 12% 21% 3% 19% 22% 7% 18% 25% 4% 19% 23% 4% 25% 29% 5% 17% 21% 5% 23% 28% 4% 18% 22% 4% 16% 21% QPF8. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 22

PF9: Workload Management Demographic differences Those 35 to 54 years old (29%) are more likely than older respondents to fall in the categories of serious or significant concerns for workload management. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 4% 23% Men 4% 24% Women 4% 18-34 3% 35-54 5% 55 4% 22% 21% 24% 20% 5% 23% 30K- 60K 5% 24% 60K- 100K 3% 22% 100K 3% 21% Non-Unionized 4% 28% 26% 24% 30K Unionized 4% 27% 29% 24% 28% 29% 25% 24% 30% 20% 34% 24% QPF9. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 23

PF9: Workload Management Demographic differences Those working in larger companies (peaking at 28% among those working in companies with 500 employees or more), union members (34% vs. 24% among those who are not), those who work more hours each week (peaking at 31% among those working 50 hours or more), and those working in the transportation and warehousing (39%), manufacturing (32%) and information and cultural industries (34%) sectors are also more likely to fall in the categories of serious or significant concerns for this factor. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 4% Agriculture, forestry, fishing and hunting Mining and oil and gas extraction Construction Manufacturing Wholesale trade Retail trade Transportation and warehousing Information and cultural industries Finance and insurance Real estate and rental and leasing Professional, scientific and technical services Administrative and support, waste management and remediation services Educational services Health care and social assistance Arts, entertainment and recreation Accommodation and food services Other services (except public administration) Public administration 5% 6% 4% 3% 4% 6% 4% 4% 4% 4% 3% 7% 4% 4% 5% 4% 2% 3% 23% 27% 15% 20% 10% 16% 26% 29% 28% 32% 17% 21% 23% 29% 34% 39% 30% 34% 21% 25% 20% 24% 23% 27% 19% 26% 21% 24% 24% 28% 17% 22% 18% 22% 20% 22% 18% 20% QPF9. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 24

PF10: Engagement Demographic differences Those with lower levels of income (peaking at 20% among those earning less than 30,000 a year), those 18 to 34 years old (19%), and men (16%) are more likely than their respective counterparts to fall in the categories of serious or significant concerns for engagement. 5-9 (Serious Concerns) TOTAL 2% 12% 14% Men 3% 13% 16% Women 2% 11% 18-34 3% 10-13 (Significant Concerns) 13% 16% 35-54 2% 12% 19% 14% 55 1%7% 8% 30K 3% 17% 30K- 60K 3% 11% 60K- 100K 2% 10% 100K 1% 10% Unionized 3% 12% Non-Unionized 2% 12% 20% 14% 12% 11% 15% 14% QPF10. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 25

PF10: Engagement Demographic differences Those working for private sector organizations (15% vs. 12% among those working for the public sector) and those working in for-profit (16% vs. 11% among those working for not-for-profit organizations) are also more likely to fall in the categories of serious or significant concerns for this factor. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 2% 12% 14% Agriculture, forestry, fishing and hunting 3% 11% 14% Mining and oil and gas extraction 5% 4% 9% Construction Manufacturing Wholesale trade Retail trade Transportation and warehousing Information and cultural industries Finance and insurance Real estate and rental and leasing Professional, scientific and technical services Administrative and support, waste management and remediation services Educational services Health care and social assistance Arts, entertainment and recreation Accommodation and food services Other services (except public administration) Public administration 6% 9% 15% 1% 16% 17% 13% 13% 2% 15% 17% 2% 17% 19% 2% 16% 18% 3% 10% 13% 2% 12% 13% 2% 14% 16% 9% 10% 18% 4% 5% 1%7% 8% 3% 8% 12% 4% 16% 20% 3% 11% 14% 2%8% 10% QPF10. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 26

PF11: Balance Demographic differences Men (35%) and those 35 to 54 years old (35%) are more likely than their respective counterparts to fall in the categories of serious to significant concerns for balance. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL 7% Men 8% Women 7% 23% 18-34 6% 25% 35-54 55 9% 5% 30K 8% 30K- 60K 8% 60K- 100K 7% 100K Unionized Non-Unionized 5% 9% 7% 25% 32% 27% 35% 30% 31% 26% 23% 35% 28% 23% 25% 25% 28% 31% 33% 32% 33% 29% 23% 38% 30% QPF11. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 27

PF11: Balance Demographic differences Union members (38% vs. 30% among non members) those who work more hours each week (peaking at 51% among those working 50 hours or more), and those in the transportation and warehousing (44%) and manufacturing (40%) sectors are also more likely to fall in the categories of serious to significant concerns for this factor. 5-9 (Serious Concerns) 10-13 (Significant Concerns) TOTAL Agriculture, forestry, fishing and hunting Mining and oil and gas extraction Construction Manufacturing Wholesale trade Retail trade Transportation and warehousing Information and cultural industries Finance and insurance Real estate and rental and leasing Professional, scientific and technical services Administrative and support, waste management and remediation services Educational services Health care and social assistance Arts, entertainment and recreation Accommodation and food services Other services (except public administration) Public administration 7% 25% 32% 6% 22% 28% 7% 18% 25% 10% 20% 30% 7% 33% 40% 4% 29% 34% 10% 23% 33% 13% 31% 44% 7% 25% 33% 7% 21% 28% 8% 19% 28% 7% 23% 30% 11% 17% 28% 5% 22% 27% 7% 30% 37% 7% 15% 22% 8% 25% 33% 3% 25% 28% 5% 18% 23% QPF11. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 28

PF12: Psychological Protection Demographic differences Union members (40% vs. 30% among non members), those who work more hours a week (peaking at 40% among those working 50 hours or more) and those in the transportation and warehousing (44%), manufacturing (43%) and health care and social assistance (37%) sectors are also more likely to fall in the categories of serious to significant concerns for this factor. 5-9 (Serious Concerns) TOTAL Men 9% 10% Women 9% 18-34 8% 35-54 10% 55 8% 30K 10% 30K- 60K 10% 60K- 100K 100K Unionized Non-Unionized 8% 6% 10-13 (Significant Concerns) 24% 25% 23% 21% 35% 32% 29% 26% 22% 36% 30% 21% 25% 24% 26% 11% 8% 33% 31% 35% 32% 32% 29% 22% 40% 30% QPF12. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 29

PF12: Psychological Protection Demographic differences Union members (40% vs. 30% among non members), those who work more hours a week (peaking at 40% among those working 50 hours or more) and those in the transportation and warehousing (44%), manufacturing (43%) and health care and social assistance (37%) sectors are also more likely to fall in the categories of serious to significant concerns for this factor. 5-9 (Serious Concerns) TOTAL 10-13 (Significant Concerns) 9% 24% 33% Agriculture, forestry, fishing and hunting 10% 14% 24% Mining and oil and gas extraction 3% 23% 26% Construction 9% 22% 32% Manufacturing 11% 32% 43% Wholesale trade 4% 21% 26% Retail trade 11% 24% 35% Transportation and warehousing 18% 26% 44% Information and cultural industries 8% 28% 36% Finance and insurance 7% 22% 29% Real estate and rental and leasing 9% 18% 27% Professional, scientific and technical services 9% 21% 30% Administrative and support, waste management and remediation services 13% 16% 29% Educational services 7% 22% 30% Health care and social assistance 8% 29% 37% Arts, entertainment and recreation 6% 16% 22% Accommodation and food services 8% 20% 28% Other services (except public administration) 4% 26% 30% Public administration 6% 25% 31% QPF12. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. Base: Employees n 4,307 30

PF13: Protection of Physical Safety De

PF4: Civility & Respect PF5: Psychological Job Fit PF6: Growth & Development . Overall PSR Scores (Comparison of 2012 to 2009) (cont'd) 6 QPF OVERALL. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with each statement. . Great-West Life Centre For Mental Health in the Workplace

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