Y E A R S Foley, Inc.

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C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7

C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 table of ta b l e o f con t e n ts contents 2 Introductory Letter 3 The Foley Family 4-7 Facilities History 8-9 Foley Photo Gallery Page 10 Current 5 Year Foley Employees 11 Foley Photo Gallery Page 12-13 Evolution of Products and Services 14-18 Foley Photo Gallery Page Help in Time of Need Foley Photo Gallery Page Foley Celebrations 19 20-22 23 24-27 Foley Photo Gallery Page 28 Foley Values 29 Foley Photo Gallery Page 30-31

C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 It’s been an honor and a pleasure I’m sure it sounds cliché, but it’s hard to believe how partner by our employees, customers and suppliers. We much Foley, Inc., has grown as a company since my father don’t want to be in the business of just selling products. started the business in a single office 50 years ago. It’s We prefer to solve problems by understanding our hard to believe, too, how quickly time has passed since customers’ needs and providing products and Caterpillar we celebrated our 40th anniversary. So much has changed driven solutions to meet them. just in the past 10 years. Over the past 36 years that I’ve Ironically, it was in 1997 that been involved in the business, I’ve we began what we call our “values seen how our customers’ friendships journey,” at which time we established and our five main company values, which contributed to our own success. I can we adhere to in everything we do. think of numerous families that I have They are: had the privilege to work with over successes have significantly the years. Trust – which means doing what I think of the things that have shareholders our employees, our been built or improved through customers and the company. their efforts; and they’ve got to feel a Mutual respect – or tremendous amount of pride to know treating everyone else as you want to be Kim Foley treated. Communication – which includes sharing timely and accurate information, whether it’s good news or bad. Excellence – which calls for us to continually get better. Success – which means we don’t just set goals, but achieve those goals. that they had a part in creating those things in a very difficult environment. We feel fortunate to have been involved as an equipment supplier, advisor and confidante. To be a part of that, and to watch their sons and daughters go into the business gives me as much pride as seeing my own sons take the reins at Foley, Inc. We intend to work hard to maintain your trust and foster even stronger relationships over the next 50 years. Of course, all of those values also tie into our overall mission to be recognized as the unbeatable business i n t r o d u c to ry l e t t e r is in the best interest of all three 3

4 Edward Foley, Sr.

C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 THE foley family Even though the history of Foley Cat has now spanned 50 years, the Foley name has been synonymous receiving an education. But the younger Foley had higher aspirations with the car manufacturer. with transportation and mechanization for more than a After receiving a degree in Civil Engineering from century — and through four generations. It all started Dartmouth in 1933 and ski bumming for a winter, Ed back in the days when the automobile was just emerging Foley, Jr. took a job as an inspector on the assembly line as a popular mode of conveyance. of Chevrolet’s Export Plant in Bloomfield, N.J. Following work in several other jobs with Chevrolet, including Edward Foley, Sr. parts warehousing, he became a General Motors sales A native of Massachusetts, Edward Foley, representative for the North Atlantic However, by 1941, World War II had the nation’s growing interest in the “horseless become a reality, prompting Foley to join carriage”, Foley’s real desire was to sell the Navy as a reserve officer. Upon leaving automobiles — which led him to become a the military four years later at the rank of dealer for the Mitchell Automobiles in 1911. Lieutenant Commander, Foley and his wife, First introduced in 1903, Mitchell was known Joan, who he had ironically met in a bomb “The cars were well built, but they were Edward Foley, Jr. shelter in Hawaii, returned to New Jersey where Ed Jr. briefly rejoined Chevrolet. It also expensive,” says Kim Foley, CEO and chairman of was his father’s failing health, just a few months later, that Foley, Inc., and grandson of the Foley patriarch. “They sold ultimately led him back to the family business as part of for around 1,500, which was a lot of money in 1911.” the Foley Chevrolet team. With the bankruptcy of the Mitchell company, and The Foley legacy changed forever though when a foreseeing the need for a true family car, Foley became banker friend introduced Ed Jr. to an opportunity in 1957 a dealer for Chevrolet in 1922, opening a dealership in that he couldn’t pass up. The owners of Smith Tractor & Newark, N. J., which he operated until shortly before his Equipment Co. were interested in selling their Caterpillar death in 1952. dealership. Hence, Foley Machinery Co. began business in a modest facility in Union, New Jersey. Edward Foley, Jr. “For a while, Dad continued to operate both For some, it would seem only natural that Ed Foley, businesses,” says Kim Foley. “But he eventually decided he Jr. would join his father in the Chevrolet dealership after couldn’t keep up with both, particularly as the Caterpillar 1957 Foley, Incorporated begins business as Caterpillar dealer 35 employees t h e F o l e y fami ly bicycle manufacturing plant. However, due to for their large, fashionable touring cars. 5 states. Sr. actually began his career as a foreman in a

C E L E B R AT I N G YEARS FOLEY, INC. t h e f o l e y fami ly 1 9 5 7 - 2 0 0 7 6 Kim, Jamie and Ryan Foley business continued to grow. So he finally sold the Chevrolet the shop for a while and eventually the used equipment dealership about a year later.” manager,” he recalls. “I’m sure the rumor was that I couldn’t hold a job, but I suspect now, my dad just wanted me to Edward “Kim” Foley, III get experience in every aspect of the business.” As the first generation to be fully immersed in the Finally, in 1979, upon the retirement of Jack Hunkele Cat equipment business, Kim Foley has been part of the as general manager, Kim was named president and chief Foley team for most of his life, having started working operating officer. in the parts department during high school. The only “Dad eventually retired in 1984, at which time I exceptions were the summers he spent working on purchased the business and became chief executive ranches in Montana during college and four years as a officer,” he continues. “The final shift came in 2005 when Marine officer, including time in Vietnam. we named Jamie president. At that point, I became After leaving the Marines as a company commander in June 1971, Kim returned to Foley Machinery Co., where he started as truck engine account manager. “After about a year and a half in that position, I was a general line salesman for a couple years, a foreman in chairman of the board. “To me, the gold standard of any family business is how well it is passed from generation to generation,” he concludes. “I think the fact that Foley, Inc, has been around for 50 years is good testament to our success.” 1964/65 Foley Machinery sells more 955 wheel loaders than any other dealer world wide

C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 Edward “Jamie” Foley, IV Ryan Foley As the fourth generation of Foley family members While his brother was pursuing financial interests, Ryan involved in equipment sales, Jamie Foley and his brother Foley was busy changing the snowboarding world, first Ryan Foley each went separate directions before rejoining as a racer and later at as sales representative for Burton the family business. Snowboards from 1993 to 1997. During his racing tenure, Jamie left Colgate University in 1994 with degrees in he once finished as high as third in the nation. political science and history for a job on After working two years as Wall Street as a foreign currency trader manager of a snowboard shop at Credit Suisse. Later, he returned in Squaw Valley, California, Ryan to the University of North Carolina eventually returned to Foley, Inc., at Chapel Hill where he obtained a in 1999 as a customer support masters of business administration with representative. In January 2002, he an emphasis on finance/management. was promoted to business manager Jamie finally began his career at for Foley Express Hydraulics, Foley, Inc. in 1999, when he assumed the where he led the creation of the role of administrative sales manager. In dedicated hose, cylinder rebuilding, 2001, he was promoted to marketing and machining shop. manager and eventually moved to A year and a half later, he was promoted to heavy construction Foley Rents as general manager. After significantly increasing Jamie Foley sales manager responsible for all heavy construction transactions. rental division, Jamie was promoted to Finally, in early 2005, he was corporate asset manager in 2003, where promoted to vice president of he implemented new systems and customer procedures to maximize productivity he currently works with the of all corporate inventories. management In June 2004, he was elected vice relationships, relationships financial officer. One year later, in 2005, customers. he was elected president of Foley, Inc., sales with Foley “I’ve admired Cat equipment by the board of directors. from the time I began pushing sand “To me, it’s a wonderful honor and was started by my grandfather and and force to develop and maintain president and promoted to chief a privilege to help lead a company that team where with a Cat dozer in a sandbox,” Ryan says. “But I think the 10 years Ryan Foley away from the company really grown by my father, “ Jamie concludes. “The challenge now taught me a lot about working with people and the value is to do what my dad did, which was to pass on a company of customer relationships,” he relates. that was better than the one that was passed on to him. Now, Ryan and Jamie simply look forward to making If Ryan and I can do that, I’m confident that Foley, Inc., will Foley, Inc. an even stronger company and giving their own easily be around for another 50 years.” children the kind of opportunities they’ve experienced. 1967 Bermuda added to territory 1967 Foley Machinery moves headquarters from Union, NJ to Piscataway, NJ 7 t h e F o l e y fami ly awareness and profitability of the

C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 facilities history fac i l i t i e s hi s to ry In some respects, it’s ironic that one of the best-selling 8 The Move To Piscataway product lines at Foley, Inc., is construction equipment, With the desire to be more centrally located, Ed Foley, because Foley has certainly done its share of construction Jr. decided to relocate the business to Piscataway, N. J., over the past 50 years. The first building occupied by the where the company broke ground on a new 100,000- newly formed Foley Machinery Company in 1957 was square-foot facility in 1966. In January of the following year, the facility taken over from Smith Tractor and Equipment Foley made the permanent move to its current location. Company in Union, N.J. But it wasn’t long before Cat “I’m not sure how much it played into my dad’s thinking equipment went to work on Foley expansions. The Cat at the time, but President Eisenhower had just announced 955H track loader that broke ground in Piscataway was the need for a nationwide interstate system, which was just one of many employed in the company’s half-century developed from a military standpoint,” Foley relates. “So history. I’m sure he also saw a growing demand for construction According to Kim Foley, chairman and CEO of Foley, equipment as the plan developed.” Inc., the Union location was certainly adequate for its day. Backed by approximately 30,000 square feet of space New Divisions Formed and eight service bays, the 35 employees employed by The move to a larger facility in Piscataway was only the the fledgling company could easily handle the parts and beginning. Two years later, in 1969, Foley established Foley service needs of heavy equipment. Towlift, Inc., to handle the Caterpillar forklift line. Originally It wasn’t long, though, before sales began to experience located in Port Newark and Brooklyn, the division moved a dramatic increase under the new ownership. In 1964 to a separate 31,500-square-foot building in Piscataway in and 1965, for example, Foley Machinery Company sold 1974. Following Caterpillar’s exit from the forklift market, more 955 track loaders than any other dealer worldwide. the division was eventually closed in 2001 This, of course, led to an even greater need for service Foley established yet another spin-off in 1980 when space. Within 10 years of its founding, Foley had outgrown Foley Power Systems was launched to handle the growing its original facility! needs that revolved around on-highway trucks and power Construction of the Foley, Inc. Facility Complete Foley, Inc. Facility Piscataway, New Jersey - 1966 Picataway, New Jersey - 2007 1969 Purchased Lift Truck business Foley Rents Facility Monroe, New Jersey - 2007

1957 - Foley, Inc. Opens in Union, New Jersey generation systems. work area, we also installed several computer work “One year later, in 1981, we purchased a separate stations called “Caterpillar Electronic Technicians.” These 11,900-square-foot adjoining building next to our computer ‘Techstations’ enable the technicians to gather Piscataway office that was strictly dedicated to the data and pinpoint a problem even quicker using PC-based business which was renamed the Foley Engine Division,” diagnostic tools and other PC information.” That same year, Foley also opened its first Foley Rents different divisions the On-Highway Engine Division and location in Linden, N. J. The most recent changes at the the Power Generation Division.” Piscataway location have been the construction of a sec- The 1980s also saw the launch of a new branch in ond Foley Rents location in 2002. Clifton, N. J. for truck engine parts and service. Equipped Throughout Foley’s 50-year history however, the with eight service bays, it was specifically dedicated to the facilities have never been the true focal point. It’s the growing transportation market. A branch was also opened equipment and staff inside that really counts. in Monroe, N.J., in 1988 for construction equipment Foley, Inc. was one of the first in the area, for example, support. The business from both of those locations was to open a state-of-the-art oil lab (Piscataway) for analysis later consolidated into the Piscataway headquarters.Today, of all lubricants. the facility in Monroe serves as a parts drop and a branch for construction equipment service and support. The hydraulic cylinder shop continues to be one of the largest hydraulic cylinder repair facilities in New Jersey. Equipped with hydraulic torque benches for quicker repair Expansion At Home One of the most recent and largest facility changes, however, came in 1996 when Foley again broke ground in Piscataway for an 18,000-square-foot addition to the parts warehouse and service area. of hydraulic cylinders, it includes a cylinder tube washer for total removal of particle contamination. And Foley technicians are still among the most talented, well-trained people in the business. “There are literally hundreds of cases where our “That expansion was part of an on-going effort by Foley employees went above and beyond to help a customer to keep its facilities technologically and environmentally get back on the job,” Kim Foley concludes. “And that’s state-of-the-art,” says Kim Foley. “In addition to a larger what we’re all about.” 1971 1st Parts Drop (Dick’s Gas Station in Paramus) 1971 1971 Kim Foley joins company in as TEPS Coordinator Ed Foley co-founds Alliance for Action 9 fac i l i t i e s hi s to ry Foley relates. “Today, Power Systems consists of two

foley gallery

C E L E B R AT I N G current foley YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 employees For most employees, Foley, Inc., has been far more than a place to work or the source of a job. It’s been a career builder and a place where personnel feel like family. It comes with the hiring practices and company philosophy, according to Susan Connolly, executive vice president and chief operating officer for Foley, Inc. Perhaps that’s why approximately 55 percent of all Foley employees have been with the company for 15 years or longer. “We have approximately 365 employees at the moment; and we’re blessed to count those wonderful people as Foley employees,” Connolly says. “When we hire someone, we look for a person who is a team player, who likes to set goals and doesn’t mind being held accountable to achieve them. The current employees listed below have been with the company for at least five years.” Souliere, Jonathan Crawford, Kevin R Hartman, Lawrence J Lanterman, Thomas M Ostrzyzek, Thomas Lawrence, Georgia A Ozemko, Matthew P Stankiewicz, Walter Held, Michael A Creed, James E Suk, Jr., Walter C Lee, Robert A Herczegh, Elizabeth Dalmas, David Palmer, David J Suk, Albert Leinenbach, Elizabeth DAngelo, Charles J Hoffman, Mark Paradise, John D Suk, William Leonard, Roy A Dechicchio, Jr., Albert M Hogan, James P Parise, Joseph Sullivan, Scott M Levas, Mark Demaio, Honora C Holland, John C Parris, Danielle Surowiec, Joseph C Levy, Scott M Drake, Barry F Holland, Ronald R Patel, Rajnikant Szymczak, Carl Holland, Thomas D Licwinko, Christopher J Pearson, John A Dugan, Joseph P Talbott, Walter R Logan, Donald W Pelesko, Raymond Eigenbauer, Thomas M Hunsinger, Scott W Thornton, Craig Logan, Thomas Hurley, Robert J Engelbrecht, Fritz C Pellinger, Glenn Tighe, Patrick D Lynch, Michael G Eppa, Jason Pellinger, Jeffrey C Imbimbo, Joseph Troller, Scott X Lynch, Robert J Eska, Thomas Izzi, Nicholas D Pennoh, Harry Turner, Melissa R Mackie, Neil J Feenstra, Gregory O Jerzewski, Ed J Petrello, Trina A Van Auken, Fred M Felauer, Richard Jones, Robert Lee Maffia, Dennis Phillips, David Ferchak, Michael P Mancuso, Anthony S Kabus, Gina Piasecki, Mike Varraccio, Kristina Fiorino, Margaret M May, Kevin F Kabus, Regina Piehl, Barbara M Vazquez, Alberto Firestone, Benjamin R Kattak, George M McCauley, James F Pinto, Anthony J Verdi, Jr., Anthony J Foerst, II, Edward P McElroy, Glen Vida, Arthur C Kebless, Kenneth J Policastro, Peter G Foley, III, Edward J Keggan, Alan R Pongratz, Brian L McIlvaine, Keith W Volker, Daniel J Foley, IV, Edward J Primiano, Ben Medina, Roland Kelly, James J Vorreas, George Foley, Karen M Kirchberger, Paul A Wagenblast, Thomas Merle, Jeffrey Pullen, Marc W Foley, Ryan C Weimer, Arthur J Meszaros, Robert L Pullen, Sherri L Kisseberth, Joseph J Francis, Nowell B Kolbasowski, Alexander White, Brian T Quick, Jr., William R Meyer, Jenna M Gagliano, Andrew Woods, Jr., Charles W Rampolla, Eric Minarchi, Brooke Kopceuch, John G Gicherman, Ruby H Randolph, Larry R Kopp, Edward L Mireau, Gary Yanik, Michael D Reis, Peter Yurkovitch, Richard Gillespie, Peter J Korner, Gerard G Morris, Kenneth G Rhea, Bart Godown, Jr., Samuel W Kotch, Joseph R Mosley, Tyrone D Yuro, Gary Ricci, Jr., Frederick Gorakhnauth, Ravin Mueller, Cecilia M Zeck, Richard S Kubas, Michael J Rinehart, John Gozick, Richard Kuhl, Martin Musicant, Jonathan Sarno, James A Grater, William B Kukulski, Robert Nagy, Patricia Scaramella, Donato Nauerz, Walter O Greene, William J Kurasinski, Jozef P Schloeder, John F Neelen, George W Grigal, Jr., Frank D Kusma, Thomas Schmidt, Helmut Nelson, Donna M Gromadzka, Grazyna M Lahrman, Judith L Olejar, Jr., Lawrence L Snekszer, Jerome L Laluces, Virgilio P Gudaitis, Jr., Edward F new construction machines sold Number of employees 350 300 250 200 150 100 50 1955 1965 1975 1985 Year 1995 2005 Number of new construction machines sold Foley, Inc. employees 400 800 700 600 500 400 300 200 100 1955 1965 1975 1985 1995 Year 1978 Kim Foley becomes President 2005 11 c u r r e n t F o l e y e mp loy e es Abry, David S Ackerson, William J Adrian, Felix Albrecht, Alex R Alfano, Thomas Allen, Brendan D Allen, Charlotte Amabile, Joseph Barnum, Wayne B Bastos, Adelino A Bayous, Lisa J Beatty, Tom L Bethke, Kirk J Bobek, Robert Bodall, Thomas E Botnick, Dwayne C Bouthillette, Glenn A Brindley, Richard J Brooman, Steven Brown, Anthony E Brown, James D Bucco, Russell Burchak, Gary E Cafro, John J Califano, Richard Cambialetta, Mary Card, Norman Cardoso, Duarte J Carnassale, William B Cobb, Fred D Connolly, Susan M Connolly, William A Corkwell, Robert M Cotignola, Joseph

foley gallery

14 Before (Above) Cat Certified Rebuild After (Below)

C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 evolution of products and services Back in 1957 when Ed Foley, Jr. formed Foley Machinery for less wear and greater reliability.” Co., motor graders and D6 dozers were the best selling Jeff Merle, vice president of sales for Foley, Inc., has products in a small, but growing territory.We knew early seen an equal number of product improvements during on that it wasn’t just about selling the equipment - it was his 20 years with the company. about servicing and customer attention. It’s been that way “When I started as a marketing trainee, Caterpillar for 50 years now, even though the product selection has equipment was basically big and heavy,” he recalls. “Today, improved dramatically. we still have heavy equipment; but it’s more of a precision “We weren’t in the hydraulic excavator business until line. Customers demand that machines be faster and more nimble.” the mid-1970s,” recalls Kim Foley, Caterpillar has not only respond- was a tremendous step forward. ed with more versatile equipment, but The same could be said for the with a full line of compact construc- introduction of the backhoe loader tion equipment that lets customers in the 1980s and the Cat skid steer perform jobs they never thought pos- loaders in the ‘90s. “Every time you turn around, sible. At the same time, Caterpillar has Foley Service Truck - 1966 continued to refine and perfect their Cat’s forward-thinking research and diesel engines in the quest to lower development groups have landed emissions, improve fuel economy and another patent, innovation or product increase performance. One outcome improvement,” he adds, noting that has been the new Tier II and Tier III he’s watched equipment designs Cat engines with ACERT technol- evolve from basic to high-tech. ogy, which allows them to meet emis- “Looking back, for example, we’ve Foley Service Truck - 2007 seen Caterpillar go from rigid-frame to articulated loaders. And we’ve replaced cables as lift mechanisms with stateof-the-art electro-hydraulic systems. sion standards without resorting to exhaust gas recirculation. “I look for the future to bring a lot more use of GPS technology, as well,” says Merle. “We’re already seeing “I think that one of the most significant improvements, it in Caterpillar’s innovative AccuGrade system. But I though, was when Caterpillar went to the high drive think satellite guidance will someday play a role on other system on the track-type tractors,” he continues. “It got equipment like road graders and excavators, as well.” the drive sprocket up and out of the work environment 1980 Power Systems launched Foley, Inc., and Caterpillar represent a lot more than 1981 Move into new Power Systems building 1982 Foley Machinery 25th Anniversary 15 e vo lu t i on o f p rod u ct s a nd s ervice s chairman and CEO of Foley, Inc. “That

C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 just construction equipment. Today, Cat engines are also engines, fuel injector service, welding, electrical equipment, found in trucks, buses, motor homes and power systems dynamometer checks and painting.The shop has continually throughout New Jersey and Staten Island. adopted new technology to further improve customer e vo lu t i on o f p ro duc ts an d servi c es According to Mike Kubas, general manager and vice 16 service and improve response time. president of Foley Power Systems, Foley, Inc., is already As a 30-year veteran of the Foley, construction division the sole supplier of Cat GenSets for Verizon Wireless. To shop manager, Pete Foerst has seen a significant change in date, some 250 generators have been sold to Verizon Caterpillar equipment and the way it is serviced. for emergency backup at cell towers and switch sites nationwide. “Obviously, we didn’t have computer modules on the equipment back when I started,” he recalls, noting that Power Systems has also worked with ADP and many diesel engines at the time included gasoline starter Goldman Sacks, as well as numerous banks, brokerage engines. “We just used our senses and our experience to firms, hospitals, nursing homes, schools, government offices diagnose problems.” and utilities within the company’s territory. Today, Foley’s construction and power systems “The on-highway portion of Power Systems has also shops are equipped with the latest computer diagnostic been the market-share leader for the past 10 years in New equipment capable of reading engine codes and walking Jersey,” Kubas relates. “In addition to all the Cat engines the technician through a series of steps for repair. operating in our customers’ trucks and motor coaches, we Computers aren’t the only new tools. captured the business from New Jersey Transit in 2004. By “Today we use hydraulic torque wrenches, electronic August 2007, New Jersey Transit will have roughly 427 Cat gauges and everything else we need to match the current engines running in its buses.” engine technology,” Foerst concludes. Specialized In-Shop Service Responsive Mobile Service Just as the products and the Caterpillar offering has “In addition to our in-shop capabilities, we have 80 improved, so have the services offered by Foley, Inc. Unlike service vehicles on the road, including a number of one- the first facility in Union, N.J., the service department no ton, dual-wheel trucks equipped with 2,000-pound cranes longer consists of one large shop. and several boom trucks with 8,000-pound cranes,“ adds Instead, customers receive targeted service at the Tom Wagenblast, vice president of product support. “We main location in Piscataway as well as a branch facility in also have six preventive maintenance trucks that are fully Monroe. Service technicians provide professional attention equipped to perform all scheduled maintenance in the in nearly a dozen specialized areas via individual shops field, and the first mobile machine shop in the state of for undercarriages, transmissions, commercial and truck New Jersey.” Foley Power Systems Employees - 2007 Foley Employees in Tinaja Hills, Arizona, 1999 1984 Ed Foley retires in; Kim becomes CEO and Chairman of the Board

John Caley, Foley Service Technician - 1989 In addition to GPS positioning, which allows the shop hours a day, filling customer orders, stocking parts, making to dispatch the closest truck to a customer in need of deliveries and unloading new parts shipments, which arrive immediate service, each field service technician carries a during the night. laptop computer with advanced wireless capabilities and Caterpillar’s innovative DBSi software system. This allows Rebuild Programs In addition to the typical parts and service support, machine before he even begins a repair or diagnosis, saving Foley, Inc. also offers customers several rebuild options, the customer both time and money. including complete equipment rebuild programs. 24-Hour Parts Support ‘Certified Powertrain Plus’ offering,” Wagenblast relates. “Within the past year we’ve come up with a new Wagenblast says the parts department is equally “Sometimes the best value is not rebuilding the whole committed to customer support, thanks to nearly 10 thing,” he explains. “This is especially true for customers million in parts inventory. With approximately 30,000 who have the ability to do hydraulic or electrical repairs Caterpillar parts and 4,000 non-Cat parts on hand, themselves and just need someone to rebuild the engine, Wagenblast says the department is able to fill most parts transmission and other powertrain components, since requests from the in-stock inventory. that is where we can generally give the customer the most “Even if we don’t have the part in stock, we can fill value.” approximately 99 percent of all part requests in less than 24 hours,” he says, noting that a customer or service Foley Express Hydraulics technician can submit parts orders via the Internet 24 Of course one of Foley’s best service success stories is hours a day. “In fact, if we get the order before 4 p.m., we Foley Express Hydraulics, which was started in 2003 under can have it delivered to our service center or to three the direction of Ryan Foley shortly after he joined the of our parts drops throughout New Jersey by 7 a.m. the family business. Today, Foley Express Hydraulics operates following morning.” out of Piscataway with additional hose shop capabilities in Altogether, 42 employees staff the parts center 24 Monroe, N.J., and service offerings through two resellers. 1988 Monroe branch opened 17 e vo lu t i on o f p rod u ct s a nd s ervice s the technician to access all the records on a particular

C E L E B R AT I N G YEARS FOLEY, INC. 1 9 5 7 - 2 0 0 7 “We originally got involved in the market as we saw e vo lu t i on o f p rod uc ts an d servi c es the move toward more excavators and machines with employees and technicians, but offers technical courses to customers on a wide variety of subjects. hydraulics,” Ryan explains. “So we opened Foley Express “One of the best things about doi

If Ryan and I can do that, I'm confident that Foley, Inc., will easily be around for another 50 years." ryan foley While his brother was pursuing financial interests, Ryan Foley was busy changing the snowboarding world, first as a racer and later at as sales representative for burton snowboards from 1993 to 1997. During his racing tenure,

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