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2nd OECD CONFERENCE OF MINISTERS RESPONSIBLE FORSMALL AND MEDIUM-SIZED ENTERPRISES (SMEs)PROMOTING ENTREPRENEURSHIP AND INNOVATIVE SMEsIN A GLOBAL ECONOMY:TOWARDS A MORE RESPONSIBLE AND INCLUSIVE GLOBALISATIONIstanbul, Turkey3-5 June 2004PROMOTING SMEs FOR DEVELOPMENTORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT

ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENTPursuant to Article 1 of the Convention signed in Paris on 14th December 1960, and which came into force on30 September 1961, the Organisation for Economic Co-operation and Development (OECD) shall promote policiesdesigned:thTo achieve the highest sustainable economic growth and employment and a rising standard of living in membercountries, while maintaining financial stability, and thus to contribute to the development of the worldeconomy.To contribute to sound economic expansion in member as well as non-member countries in the process ofeconomic development; andTo contribute to the expansion of world trade on a multilateral, non-discriminatory basis in accordance withinternational obligations.The original member countries of the OECD are Austria, Belgium, Canada, Denmark, France, Germany, Greece,Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Turkey, theUnited Kingdom and the United States. The following countries became members subsequently through accessionat the dates indicated hereafter: Japan (28th April 1964), Finland (28th January 1969), Australia (7th June 1971),New Zealand (29th May 1973), Mexico (18th May 1994), the Czech Republic (21st December 1995), Hungary(7th May 1996), Poland (22nd November 1996), Korea (12th December 1996) and the Slovak Republic (14th December2000). The Commission of the European Communities takes part in the work of the OECD (Article 13 of the OECDConvention).www.oecd.org OECD 2004.Applications for permission to reproduce or translate all or part of this material should be made to:OECD Publications, 2 rue André-Pascal, 75775 Paris Cedex 16, France.2

FOREWORDAt the first OECD Conference of Ministers responsible for SMEs, hosted by the Italiangovernment in Bologna, Italy, in June 2000, Ministers from nearly 50 member and non-member economiesadopted the “Bologna Charter for SME Policies”. They envisaged the Bologna Conference as the start of apolicy dialogue among OECD Member countries and non-Member economies and that it would befollowed up by a continuous monitoring of progress with the implementation of the Bologna Charter. Thisdialogue and monitoring have become known as the “OECD Bologna Process”. The second OECDConference of Ministers Responsible for SMEs, hosted by the Turkish Ministry for Industry and Trade,envisaged by Ministers at Bologna, provides an occasion to assess the impact on SMEs of newdevelopments relating to globalisation.This report is one of ten background reports prepared for the Istanbul Ministerial Conference, thetheme of each of the ten reports being linked to a specific Workshop of the Ministerial Conference. Thisreport is the main background documentation for Workshop 4: Enhancing the Role of SMEs forDevelopment. An earlier version of the report was reviewed by the Working Party on SMEs andEntrepreneurship whose comments have been incorporated into the final version. Non member economiesparticipating in the OECD Bologna Process have also had an opportunity to provide comments on anearlier version. This final report also sets out some policy messages and recommendations that haveemerged from the preparatory work undertaken in the OECD Working Party for SMEs andEntrepreneurship. The wide variation in stages of economic development, institutional arrangements andpolitical context across the economies participating in the Bologna Process, now more than 80, means thatnot all parts of specific policies and programmes are appropriate for all participants. The messages andrecommendations outlined below provide material from which governments may choose to draw inpromoting innovative SMEs in the global economy. In broad terms, these policy messages andrecommendations elaborate on the themes developed in the Bologna Charter. Ministers will consider theseand other recommendations in their deliberations at the Istanbul Conference.The report was prepared by the OECD Secretariat – the Development Co-operation Directorate,the Development Centre and the Directorate for Financial and Enterprise Affairs, in cooperation with theSME Unit of the Directorate for Science, Technology and Industry – and with the contribution of Ms.Nilgun Tas, tas@metu.edu.tr External Consultant to the OECD.This report is published on the responsibility of the Secretary-General of the OECD. Viewsexpressed are those of the authors and do not necessarily reflect those of the Organisation or its membergovernments.This and other background documents prepared for the 2nd OECD Conference of MinistersResponsible for SMEs may be downloaded free of charge from the following websites:SME Unit website: http://www.oecd.org/sti/smesConference website: http://www.oecd-istanbul.sme2004.org3

TABLE OF CONTENTSFOREWORD.3EXECUTIVE SUMMARY .5INTRODUCTION.9Characteristics and Importance of SMEs.10Strengthening SME Competitiveness in Transition and Developing Countries .13Building up Trade and Investment Capacity of SMEs .36Improving Aid Effectiveness .48Conclusions.49ANNEX I. INSTITUTIONAL SUPPORT STRUCTURES FOR SMES .534

Promoting SMEs for Development:The Enabling Environment and Trade and Investment Capacity BuildingEXECUTIVE SUMMARYRecent assessments of growth point to an understanding that the rate at which countries grow issubstantially determined by 1) their ability to integrate with the global economy through trade andinvestment; 2) their capacity to maintain sustainable government finances and sound money; and 3) theirability to put in place an institutional environment in which contracts can be enforced and property rightscan be established.As globalization proceeds, transition and developing countries and their enterprises face majorchallenges for strengthening their human and institutional capacities to take advantage of trade andinvestment opportunities. While governments make policies in trade and investment areas, it is enterprisesthat trade and invest. Therefore, supply-side bottlenecks in the trade and investment areas and howgovernments, development partners and the private sector itself address these constraints have directimplications on the economic growth potential of transition and developing countries.SMEs play a key role in transition and developing countries. These firms typically account formore than 90% of all firms outside the agricultural sector, constitute a major source of employment andgenerate significant domestic and export earnings. As such, SME development emerges as a keyinstrument in poverty reduction efforts.Globalization and trade liberalization have ushered in new opportunities as well as challenges forSMEs. Presently, only a small part of the SME sector is able to identify and exploit these opportunities anddeal with the challenges. The majority of SMEs in developing and transition countries, however, has beenless able or unable to exploit the benefits of globalization and, to add to the situation, are frequently underpressure on the local or domestic markets from cheaper imports and foreign competition. A majorobjective of work to promote the development of the SME sector is therefore to change the balancebetween these two groups of SMEs and to equip SMEs to better meet the challenges of globalization and tobenefit from its opportunities.SMEs, due to their size, are particularly constrained by non-competitive real exchange rates,limited access to finance, cumbersome bureaucratic procedures in setting up, operating and growing abusiness, poor state of infrastructure and lack of effective institutional structures. The removal of theseconstraints is a daunting task calling for holistic SME support, i.e. an enabling environment for SMEdevelopment consisting of functioning macro, meso and micro level institutions.Basic Lessons Learned in SME DevelopmentOn the basis of analysis to date, the following lessons seem to hold true, independent of regionand level of development among countries: SME development requires a crosscutting strategy that touches upon many areas (e.g. ability ofgovernments to implement sound macroeconomic policies, capability of stakeholders to developconducive microeconomic business environments, inter alia, through simplified legal andregulatory frameworks, good governance, abundant and accessible finance, suitable5

infrastructure, supportive education, sufficiently healthy and flexibly skilled labour as well ascapable public and private institutions, and the ability of SMEs to implement competitiveoperating practices and business strategies). Thus, SME development strategy must be integratedin the broader national development strategy and/or poverty reduction and growth strategy oftransition and developing countries. Dialogue and partnerships between the stakeholders (public sector, private sector and civilsociety) fosters ownership of these strategies, engenders them more implementable (by betteraddressing SME needs), making them politically credible, and sustainable. Access and integration into local, national, and global markets require substantial investmentsin sustainable institutional and physical infrastructure development and service delivery toSMEs in all areas, including those that are rural and/or remote. Continued dialogue andpartnerships between stakeholders into implementation and review of supportive measures,particularly, those related to capacity building in executing institutions, yields improvedoutcomes. Enhancing women’s ability to participate in SME development should be taken into accountat every level, as women account for an important share of private sector activity andcontribute most to poverty reduction. Gender dimensions need to be mainstreamedthroughout SME development strategies and programs, with additional specific, targetedinitiatives directed at critical roadblocks.Building up Trade and Investment Capacity of SMEsSMEs must be able to respond quickly and efficiently to international market signals to takeadvantage of trade and investment opportunities and reap the benefits of the international trading system.This means they need to be competitive and productive. Effective business support systems are needed toenhance competitiveness and productivity of SMEs.Development of an effective business support system is also a key condition for the success ofboth trade and investment capacity building. It requires business support agencies (including financialinstitutions), which are customer-oriented and which have a demonstrated capability of penetrating theSME sector. Specific recommendations include: Take steps to increase the capacity of financial institutions to construct profitable SME lendingprogrammes, while prioritizing the development of innovative solutions to collateral issues, suchas the acceptance of more flexible forms of collateral, particularly for SMEs with few fixedassets; the use of group guarantees and loan guarantee schemes for SMEs; more emphasis oncash flow than balance sheets in assessment of borrowing capacity; easy and effective loanapplication assessment methodologies; Take steps to strengthen the business support system, through an intermediary role, by buildingcapacities in business services, both public and private (e.g. market, product and processinformation provision, accounting, market analyses and research, legal advice, transportation,express delivery, advertising);6

Develop a national strategy for export development and promotion, led by the appropriateMinistry, but which involves participation by all key stakeholders. The overall objective shouldbe to increase the volume and value of exports and the number of exporting companies. Thestrategy should seek to address the needs of firms at different stages of export marketdevelopment. It should also seek to integrate export support and promotion into a well developedand effective business support system. Set up a single export promotion agency, which could be combined with an FDI function. Basedon good practice in mature market economies, the establishment of such an agency shouldseparate policy making from policy implementation. The agency should: Operate in a commercially oriented manner; Be result rather than procedure oriented; Be staffed by people with relevant, practical business experience; Seek to be customer-oriented, Include private sector representation on its Management Board, Be funded commensurate with its objectives.Develop export support, which includes: The provision of information about specific markets and potential customers; Help in making contact with potential customers or appropriate public and privateintermediaries and business service providers; Assistance with market visits.Develop an SME-FDI linkage ‘offer’, based on the ‘fit-to-supply’ principle and, which includesthe following elements: Improving the flow of information about potential local suppliers to potential MNCpurchasers and about supply opportunities to potential suppliers through the development of anational Website and/or business directories, supplemented by 'meet-the-buyer' events. Targeting suppliers on the basis of proven abilities and commitment to future improvements, Working closely with MNCs by inviting them to help potential suppliers to (a) understandtheir supply requirements (b) identify areas in which they have good opportunities to supplyand (c) draw attention to weaknesses they must overcome in order to succeed. Such anintermediary role helps to build mutual understanding and trust between MNC and potentialsupplier. Helping SMEs/suppliers identify needs and then to access the public and private supportservices they need.7

Offering some form of monetary incentive to MNCs and local SMEs to participate in thelinkage programme. This could include contributing to the salary costs of engineers &managers in MNCs who devoted time to supplier upgrading (Singapore); cash grants topromising suppliers to help with initial investment costs (Ireland); and subsidized trainingand consultancy necessary for enhancing supplier capability (Chinese Taipei). Developing capacity building programmes that include supply chain and cluster initiatives,which recognize the potential for developing tiers of suppliers to maximize trickle downeffects, including to micro enterprises as lower tier suppliers.Setting up industrial parks, and when viable, business incubators in order to provide anappropriate infrastructure for SME suppliers, launch cluster development initiatives, wherepossible, through public-private partnerships.Improving Policy Coherence and Aid EffectivenessObviously, policy coherence and a joined-up government on the transition and developingcountry side are essential for the successful implementation of SME development strategies. Developmentpartners need also to understand that trade and investment capacity building has to go hand in hand withmarket access and that improved coordination among donors, better attention to local conditions andfurther capacity building on their side are building blocks to success, if the world is going to adopt newapproaches and invent new ways of working together to foster competitiveness of SMEs in transition anddeveloping countries.Box 1. Key Policy Recommendations Embed strategies toward the private sector and SMEs in countries’ broader national developmentand poverty reduction programmes. Encourage and help SME associations to participate effectively innational dialogues that help set the strategic frameworks for development, so that the contribution and thepolicy and support needs of SMEs are fully recognised as central to growth, employment and povertyreduction.Strengthen SME capacities to improve their competitiveness in domestic, regional and globalmarkets. Encourage and support private sector associations and enterprises able to provide information onmarkets and standards, advice on strategies, and access to technology and innovation coupled withappropriate financing packages. Promote tools, such as value chain analysis, which enable entrepreneurs tosee what problems and challenges they need to address within and beyond their own borders and what kindof partners they need to help them.Promote policy coherence at regional, national and international level. Work to support whole ofgovernment approaches so that trade and investment policies and standard setting are aligned withdevelopment co-operation objectives and policies. Support completion of the Doha Round of multilateraltrade negotiations, including a reduction of barriers to trade in manufacturing and agricultural sectors withmajor benefits and opportunities for developing countries.Maximise the spillover of management skills and knowledge from multi-national enterprises to localSMEs. Spillovers of knowledge and management skills to local firms are one of most critical benefits offoreign direct investment for host countries. Support policy frameworks and multi-national enterprisebehaviour that facilitate such spillovers and better document real-world cases to increase publicunderstanding of the contribution of foreign direct investment in progression of development.8

Promoting SMEs for Development:The Enabling Environment and Trade and Investment Capacity BuildingINTRODUCTIONThere is worldwide consensus that high rates of economic growth contribute to economic andsocial development and poverty reduction. At the same time, there is growing recognition that povertyreducing growth depends on the quality of growth: its composition, distribution and sustainability1.Recent scholarly assessments of growth converge on the view that “the rate at which countriesgrow is substantially determined by 1) their ability to integrate with the global economy through trade andinvestment; 2) their capacity to maintain sustainable government finances and sound money; and 3) theirability to put in place an institutional environment in which contracts can be enforced and property rightscan be established”2.As globalization proceeds, transition and developing countries and their enterprises face majorchallenges in strengthening their human and institutional capacities to take advantage of trade andinvestment opportunities. This has become a top priority on the global development agenda and featuresprominently in the final statements of key international meetings over the past few years, including theDoha Declaration and the Monterrey Consensus.While governments make policies, including in trade and investment areas, it is enterprises thattrade and invest. In market economies, the enterprise sector is predominantly private and spans through thewhole spectrum of economic activity in agriculture, manufacturing and services, including trade, andincreasingly also infrastructure and social services. Within the private sector, there are different types ofmarket players: the self-employed, micro, small, medium and large enterprises and multinationalcompanies.Private small and medium sized enterprises (SMEs) typically account for more than 95% of allfirms outside the primary agriculture sector, constitute a major source of employment and generatesignificant domestic and export earnings in the OECD, transition and developing countries3. ImprovedSME competitiveness could obviously contribute to economic and social development and povertyreduction.This background report will look at how to enhance SME competitiveness in developing andtransition economies in a globalizing world, with a particular focus on what governments, developmentpartners (OECD governments and others), and SMEs need to do to: i) build local SMEs’ capacities to trade1See, for example, World Bank (2000), CIDA (2003), DFID (2001), Sida (2003a) and UNDP (2003).2Lawrence Summers (2003): Note how Mr. Summers, the President of Harvard University, emphasizes“abilities” and “capabilities” to get certain growth outcomes accomplished rather than advocating specificpolicies. Rodrik (2003) argues that these “abilities” and “capacities” do not map neatly into the standardpolicy preferences, and can be generated in a variety of ways, p. 6.3See OECD (2002), APEC (2000), FUNDES (2002).9

and take up expanding regional and international trade opportunities, and ii) strengthen SMEs’ linkageswith foreign investors and thus enhance FDI benefits to the local economy.In Chapter 2, the characteristics and contribution of SMEs to development is briefly reviewed.Chapter 3 emphasizes the need to embed the SME development strategy into national frameworks andlinks the constraints SMEs face in legal, regulatory and administrative environments, access to finance, theinstitutional support structure, infrastructure and human resource development to good practicerecommendations. In Chapter 4, specific measures for enhancing SME exporting and FDI-SME linkagesare discussed. The paper concludes with a brief discussion on improving aid effectiveness and sets out themain components of an SME strategy.Characteristics and Importance of SMEsThe definition of SMEsSmall and medium-sized enterprises (SMEs) are a very heterogeneous group. SMEs are found ina wide array of business activities, ranging from the single artisan producing agricultural implements forthe village market, the coffee shop at the corner, the internet café in a small town to a small sophisticatedengineering or software firm selling in overseas markets and a medium-sized automotive partsmanufacturer selling to multinational automakers in the domestic and foreign markets. The owners may ormay not be poor; the firms operate in very different markets (urban, rural, local, national, regional andinternational); embody different levels of skills, capital, sophistication and growth orientation, and may bein the formal or the informal economy.Statistical definition of SMEs varies by country4 and is usually based on the number ofemployees, and value of sales and/or value of assets. Due to its ease of collection, the most commonly usedvariable is the number of employees. The EU and a large number of OECD5, transition and developingcountries set the upper limit of number of employees in the SMEs between 200-250, with a few exceptionssuch as Japan (300 employees) and the USA (500 employees).At the lower end of the SME sector, a large number of countries define a group, which is amixture of the self-employed and “micro” enterprises, with less than 10 employees. Irrespective of thelevel of development of an economy, a significant proportion of micro and, sometimes, small enterprisesare found in the informal sector or the shadow economy. Schneider (2003)6 compared the size of theinformal sector in 22 transition (former Soviet Union and Central and Eastern Europe) and 21 OECDeconomies from 2000-2002 and found that the size of the informal sector amounted to an average of16.7%, 29.2% and 44.8% of GDP in OECD, Central and Eastern Europe and the former Soviet Unioneconomies, respectively.Contribution of SMEs to Development and the New ChallengesThe notion of SME and entrepreneurship development was introduced into the growth anddevelopment landscape as early as the late 1940’s with the introduction of targeted policies (grants,subsidized credits, special tax treatment, etc.) and the establishment of small business or SME support4Ayyagari, Beck and Demirgüc-Kunt (2003) also provide official SME definitions for 74 OECD, transitionand developing countries, including references to the sources of data.5OECD (2002), p. 4.6Schneider (2003).10

agencies by governments (e.g. publicly funded SME agencies were set up in 1948 in Japan, 1953 in USA,1954 in India, 1966 in Tanzania, 1976 in Turkey).Despite a long history of development efforts, SMEs, including the informal sector, wereperceived rather as a synthetic construction mainly of “social and political” importance7, especiallythroughout the 1980’s and up to late 1990’s. Although domestic SMEs and the informal sector constitutedmost of what could be and what are still deemed as “the” private business activity in most developingcountries, private sector development strategies advocated for and implemented in these countries wereskewed towards the needs of large-scale business, including foreign invested ones. This type of policyadvice was partly motivated by the rather disappointing8 results achieved through extensive SME supportsystems operated in developed countries since the 1970’s.Recent empirical studies show that SMEs contribute to over 55% of GDP and over 65% of totalemployment in high-income countries, Figure 1. SMEs and informal enterprises, Figure 2, account for over60% of GDP and over 70% of total employment in low-income countries, while they contribute over 95%of total employment and about 70% of GDP in middle-income countries. Figures 1 and 2 also show thatthe relative importance of SMEs and the informal sector (shadow economy) are inversely associated witheconomic development. In low-income countries, especially in the least developed economies, thecontribution of SMEs to employment and GDP is less than that of the informal sector, where the greatmajority of the poorest of the poor make a subsistence level of living. Therefore, an important policypriority in developing countries is to reform the policies that divide the informal and formal sectors, so asto enable the poor to participate in markets and to engage in higher value added business activities.Figure 1. SME Sector's Contribution toEmployment and GDP (Median Values)Figure 2. Informal Sector's Contribution toEmployment and GDP7070EmploymentGDP60605050Employment (%)GDP (%)Employment (%)GDP(%)Employment40304030202010100GDP0Low IncomeMiddle IncomeHigh IncomeLow IncomeIncome GroupMiddle IncomeHigh IncomeIncome GroupSource: Ayyagari, Beck and Demirgüc-Kunt (2003), p. 27-28.In middle-income countries, formal SMEs contribute about 20% more to employment and GDPthan the informal enterprises. Thus, in these countries, eliminating factors that discourage informalenterprises from entering the formal SME sector would also bring about gains in economic terms. This isevidenced by the fact that SMEs contribute over 3 times as much as the informal sector in both totalemployment ( 65%) and GDP ( 55%) in high-income countries, and that these countries are also takinginitiative to bring as many informal enterprises as possible into the formal sector.7Halberg (2001), p 5.8See for instance Meyer-Stamer, Jörg and Frank Waltering (2000).11

SMEs are an important source of export revenues in some developing economies. Table 1provides information on the SME shares of manufactured exports in selected East Asia and Africandeveloping economies and OECD countries. An interesting observation is that SMEs contribute a largershare of manufactured exports in more industrialized East Asian economies (56% in Chinese Taipei, morethan 40% in China) and in India (31.5%) than the less industrialized African economies ( 1% in Tanzaniaand Malawi). Table 1 also seems to support the intuitive understanding that medium-sized enterprises havehigher export potential than small enterprises with up to 50 employees (see SME definitions in Tanzania,Malawi and Mauritius in comparison to those in other developing and OECD countries). Theseobservations show that policies for the promotion of SME export potential and SME exports must betargeted.SMEs contribute to employment and income generation and export revenues. However, in orderto tap into the potential of SMEs for development and poverty reduction, transition and developing countrygovernments, development partners and SMEs themselves need to address a number of challenges: The domestic SME/private sector has to expand, through: The creation of new and innovative firms and The graduation of as many informal enterprises as possible into the formal sector. SMEs have to become more competitive and productive at their home base. At least a proportion of these nationally competitive SMEs have to achieve a level ofcompetitiveness that will enable them to integrate into the global value chains through trade(exports and internationalization) and investment, including linkages with FDI.Table 1. SME Shares of Manufactured Exports in Developing and OECD EconomiesEconomyYearDeveloping EconomiesChinese TaipeiEarly 1990sChinaEarly 1990sKorea1995VietnamEarly 1990sIndia1991/1992SingaporeEarly 1990sMalaysiaEarly 1990sIndonesiaEarly 1990sThailandEarly kEarly 1990sFrance1994SwedenEarly 1990sFinland1991Japan1991USA1994Average for 6 OECD countriesDefinition of an SME (a)% SME manufacture exports 100 employees 100 employees 300 employees 200 employees Rs 30 M investment in plant & machine

ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT Pursuant to Article 1 of the Convention signed in Paris on 14th December 1960, and which came into force on 30th September 1961, the Organisation for Economic Co-operation and Development (OECD) shall promote policies designed:

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