ICS-400: Advanced ICS For Command And General Staff .

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ICS-400: Advanced ICS for Commandand General Staff, Complex Incidentsand MACS for Operational FirstResponders (H-467)Student ManualAugust 2006National Fire AcademyU.S. Fire AdministrationDirectorate for Preparedness

ICS-400: Advanced ICS forCommand and General Staff,Complex Incidents and MACSfor Operational First Responders(H-467)Student ManualAugust 2006

Unit 1: Course Overview

Unit 1Course OverviewTopicCourse WelcomeVisual 1.1Unit 1:Course OverviewICS-400: Advanced ICS forCommand and General Staff,Complex Incidentsand MACS forOperational FirstResponders (H-467)Visual Description: Course IntroductionKey PointsWelcome to the ICS-400 course.August 2006ICS-400: Advanced ICS—Student ManualPage 1-1

Unit 1Course OverviewTopicCourse WelcomeICS/NIMS Training PyramidLearning ObjectivesAudienceVisual 1.2Area Command FunctionsMultiagency CoordinationLeadershipTactical Level ManagementCrew SupervisionInitial ManagementBasic AwarenessCommand and General StaffEOC ManagersICS 400ICS 300IS 800Unit LeadersSingle Resource LeadersICS 200ICS 100Division/Group SupervisorsBranch DirectorsStrike Team/Task Force LeadersEOC StaffIS 700RespondersUnit 1:Course OverviewVisual 1.2Visual Description: ICS/NIMS Training PyramidKey PointsThis course builds on the ICS-100 through ICS-300 courses.Page 1-2ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 1Course OverviewTopicCourse ObjectivesICS-400 Course ObjectivesVisual 1.3Explain how major incidents pose specialmanagement challenges.Describe the circumstances in which an AreaCommand is established.Describe the circumstances in which multiagencycoordination systems are established.Unit 1:Course OverviewVisual 1.3Visual Description: ICS-400 Course ObjectivesKey PointsBy the end of this course, you should be able to:Explain how major incidents pose special management challenges.Describe the circumstances in which an Area Command is established.Describe the circumstances in which multiagency coordination systems are established.This course is designed for senior personnel who are expected to perform in a managementcapacity in an Area Command or multiagency coordination system.This course is designed to provide overall incident management skills rather than tacticalexpertise. Additional courses are available on developing and implementing incident tactics.Course and Unit objectives were developed by the National Wildfire Coordinating Group (NWCG) andwere revised in coordination with the U.S. Department of Homeland Security, the NIMS Integration Center(NIC), U.S. Department of Agriculture, the U.S. Fire Administration, and the Emergency ManagementInstitute (EMI) in 2005.August 2006ICS-400: Advanced ICS—Student ManualPage 1-3

Unit 1Course OverviewTopicStudent Introductions and ExpectationsStudent IntroductionsVisual 1.4Name, job title, and organizationOverall experience with emergency or incidentresponseIncident CommandSystem (ICS)qualifications and mostrecent ICS experienceUnit 1:Course OverviewVisual 1.4Visual Description: Student IntroductionsKey PointsPlease introduce yourself by providing your:Name, job title, and organization.Overall experience with emergency or incident response.ICS qualifications and most recent ICS experience.Page 1-4ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 1Course OverviewTopicStudent Introductions and ExpectationsExpectationsVisual 1.5What do you expectto gain from thiscourse?Unit 1:Course OverviewVisual 1.5Visual Description: What do you expect to gain from this course?Key PointsWhat do you expect to gain from attending this course?August 2006ICS-400: Advanced ICS—Student ManualPage 1-5

Unit 1Course OverviewTopicInstructor Introductions and ExpectationsInstructor ExpectationsVisual 1.6Cooperate with the group.Be open minded to new ideas.Participate actively in all of the trainingactivities and exercises.Return to class at the stated time.Use what you learn in the course to performeffectively within an ICS organization.Unit 1:Course OverviewVisual 1.6Visual Description: Instructor ExpectationsKey PointsCourse participants are expected to:Cooperate with the group.Be open minded to new ideas.Participate actively in all of the training activities and exercises.Return to class at the stated time.Use what they learn in the course to perform effectively within an ICS organization.Page 1-6ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 1Course OverviewTopicICS Challenges in Complex IncidentsWhat Are the Management Challengesin Complex Incidents or Events?Visual 1.7Unit 1:Course OverviewVisual 1.7Visual Description: What are the management challenges in complex incidents or events?Key PointsIdentify the challenges associated with managing complex incidents or events.A jurisdiction does not have to be large to experience a complex incident or event.August 2006ICS-400: Advanced ICS—Student ManualPage 1-7

Unit 1Course OverviewTopicCourse StructureCourse StructureVisual 1.8Unit 1:Course OverviewUnit 2:Fundamentals Review forCommand and General StaffUnit 3:Major and/or Complex Incident/Event ManagementUnit 4:Area CommandUnit 5:Multiagency CoordinationUnit 6:Course SummaryUnit 1:Course OverviewVisual 1.8Visual Description: Course StructureKey PointsThis course includes the following six units:Unit 1: Course Overview (current lesson)Unit 2: Fundamentals Review for Command and General StaffUnit 3: Major and/or Complex Incident/Event ManagementUnit 4: Area CommandUnit 5: Multiagency CoordinationUnit 6: Course SummaryPage 1-8ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 1Course OverviewTopicCourse LogisticsCourse LogisticsVisual 1.9Sign-in sheetHousekeeping:BreaksMessage and telephonelocationCell phone policyFacilitiesEmergency proceduresOther concernsUnit 1:Course OverviewVisual 1.9Visual Description: Course LogisticsKey PointsYour instructor will review the following course logistics:Sign-in sheetHousekeeping:BreaksMessage and telephone locationCell phone policyFacilitiesEmergency procedures, including emergency exits, tornado shelters, etc.Other concernsAugust 2006ICS-400: Advanced ICS—Student ManualPage 1-9

Unit 1Course OverviewTopicSuccessful Course CompletionSuccessful Course CompletionVisual 1.10Participate in unitactivities/exercises.Achieve 70% or higheron the final exam.Complete the end-ofcourse evaluation.Unit 1:Course OverviewVisual 1.10Visual Description: Successful Course CompletionKey PointsSuccessful course completion requires that participants:Participate in unit activities/exercises.Achieve 70% or higher on the final exam.Complete the end-of-course evaluation.Page 1-10ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 2: Fundamentals Review forCommand and General Staff

Unit 2Fundamentals Review for Command and General StaffTopicUnit IntroductionUnit 2:Visual 2.1Fundamentals Review forCommand and General StaffVisual Description: Unit IntroductionKey PointsThis unit will review the ICS features and concepts presented in ICS-100 through ICS-300.August 2006ICS-400: Advanced ICS—Student ManualPage 2-1

Unit 2Fundamentals Review for Command and General StaffTopicUnit ObjectivesUnit Objectives (1 of 2)Visual 2.2Describe types of agency(ies) policies, guidelines,and agreements that influence management ofincident or event activities.Describe issues that influence incident complexityand the tools available to analyze complexity.Describe the process for transfer of command.Describe the primary guidelines and responsibilitiesof the Command and General Staff positions.List the major steps in the planning process.Unit 2:Fundamentals Review for Command and General StaffVisual 2.2Visual Description: Unit Objectives (1 of 2)Key PointsBy the end of this unit, you should be able to:Describe types of agency(ies) policies, guidelines, and agreements that influencemanagement of incident or event activities.Describe issues that influence incident complexity and the tools available to analyzecomplexity.Describe the process for transfer of command.Describe the primary guidelines and responsibilities of the Command and General Staffpositions.List the major steps in the planning process.Page 2-2ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 2Fundamentals Review for Command and General StaffTopicUnit ObjectivesUnit Objectives (2 of 2)Visual 2.3Describe the purposes and responsibilities ofAgency Representatives or Technical Specialists,reporting relationships, and how they can be usedeffectively within the incident organization.Define the advantages of Unified Command and listthe kinds of situations that may call for a UnifiedCommand organization.Describe how Unified Command functions on amultijurisdiction or multiagency incident.Unit 2:Fundamentals Review for Command and General StaffVisual 2.3Visual Description: Unit Objectives (2 of 2)Key PointsBy the end of this unit, you should be able to:Describe the purposes and responsibilities of Agency Representatives or TechnicalSpecialists, reporting relationships, and how they can be used effectively within the incidentorganization.Define the advantages of Unified Command and list the kinds of situations that may call fora Unified Command organization.Describe how Unified Command functions on a multijurisdiction or multiagency incident.August 2006ICS-400: Advanced ICS—Student ManualPage 2-3

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityActivity 2.1: Review (1 of 3)Visual 2.4Time Allotted: 2 hours 50 minutesObjective:Review key instructional points for I-300.Unit 2:Fundamentals Review for Command and General StaffVisual 2.4Visual Description: Activity 2.1: Review (1 of 3)Key PointsActivity 2.1: ReviewObjective: Review key instructional points for I-300.Instructions: Review the following scenario:Scenario:Your group is part of a group preparing to manage a 4th of July celebration that includes thefollowing:July 3rd - July 5th: The Fire Department’s annual 3-day carnival will begin each day at10:00 a.m. and end each evening with a concert and fireworks. In conjunction with thecarnival, the 4-H Club is sponsoring a craft fair and livestock show.July 4th: A parade honoring a returning war hero is scheduled to begin at 9:30 a.m.,ending in a noon rally. The rally will include speeches from your U.S. Senator, theGovernor, and Department of Defense officials. Press reports have indicated that theSenator is about to announce her intent to run for President in the fall primaries.(Continued on the next page.)Page 2-4ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityScenario: (Continued)The carnival and rally will be held on the County Fairgrounds. The mile-long parade routebegins at the County Courthouse. The county is in the middle of a heat wave that is forecastedto continue. Large crowds are projected. National media outlets are beginning to arrive. TheFBI has issued a general advisory warning of possible terrorism directed at disrupting holidaycelebrations.August 2006ICS-400: Advanced ICS—Student ManualPage 2-5

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityActivity 2.1: Review (2 of 3)Instructions:Visual 2.51. You will be assigned to one of six groups.Each group will select a leader.2. Each group will be given a list of assignedissues. During the next 75 minutes, eachgroup will develop a 10- to 15-minutepresentation that:Is based on the scenario.Addresses all assigned questions.Uses chart paper to create visual displaysand bullet items summarizing key points.Unit 2:Fundamentals Review for Command and General StaffVisual 2.5Visual Description: Activity 2.1: Review (2 of 3)Key PointsInstructions:1. You will be assigned to one of six groups. Each group will select a leader.2. Each group will be given a list of assigned issues. During the next 75 minutes, each groupwill develop a 10- to 15-minute presentation that:Is based on the scenario.Addresses all assigned questions.Uses chart paper to create visual displays and bullet items summarizing key points.(Continued on the next page.)Page 2-6ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityActivity 2.1: Review (3 of 3)Visual 2.6Instructions: (Continued)Allows ALL group members to have a roleduring the presentation.3. Use the review materials at the end of this unitto help formulate your presentations.4. After 75 minutes, each group will make itspresentation to the class.Unit 2:Fundamentals Review for Command and General StaffVisual 2.6Visual Description: Activity 2.1: Review (3 of 3)Key PointsInstructions: (Continued)Allows ALL group members to have a role during the presentation.3. Use the review materials at the end of this unit to help formulate your presentations.4. After 75 minutes, each group will make its presentation to the class.August 2006ICS-400: Advanced ICS—Student ManualPage 2-7

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityKey PointsGroup 1 AssignmentWorking as a group, develop a 10- to 15-minute presentation based on the scenario that coversthe following:Based on the incident type complexity levels (1–5), identify the anticipated complexity leveltype for this event. Present a review of all five complexity types and then state the reasonswhy the group chose the selected incident type.What are the three most likely factors/scenarios that might cause the incident type toincrease in complexity?Select one of the above “what-if” factors/scenarios. Now assume that this factor/scenariohas occurred and that a transfer of command is needed. What are the five important stepsfor effectively assuming command of an incident?Page 2-8ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityKey PointsGroup 2 AssignmentWorking as a group, develop a 10- to 15-minute presentation based on the scenario thatanswers the following questions:How might the role of Command be defined in this scenario? Should it be limited to publicsafety and security only, or should it also include management of all activities associatedwith the 3-day event? What are the issues associated with each choice?What are the primary responsibilities of the Safety Officer for this event?What are the primary responsibilities of the Liaison Officer for this event? What AgencyRepresentatives may be present? What are the roles of the Agency Representatives?What are the primary responsibilities of the Public Information Officer for this event?August 2006ICS-400: Advanced ICS—Student ManualPage 2-9

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityKey PointsGroup 3 AssignmentWorking as a group, develop a 10- to 15-minute presentation based on the scenario thatanswers the following questions:What are the primary responsibilities of the Operations Section Chief for this event?What tactical resources are likely to be needed to manage this event?How will span of control be managed? Will Branches, Divisions, and/or Groups be added?What is a possible organizational structure for the Operations Section? (Draw a chart.)Page 2-10ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityKey PointsGroup 4 AssignmentWorking as a group, develop a 10- to 15-minute presentation based on the scenario thatanswers the following questions:Planning: What are the primary responsibilities of the Planning Section Chief for thisevent? What are the greatest challenges facing the Planning Section? What types ofTechnical Specialists may be included in the Planning Section?Logistics: What are the primary responsibilities of the Logistics Section Chief for thisevent? What are the greatest challenges facing the Logistics Section?Finance/Administration: What are the primary responsibilities of theFinance/Administration Section Chief for this event? What are the greatest challengesfacing the Finance/Administration Section?August 2006ICS-400: Advanced ICS—Student ManualPage 2-11

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityKey PointsGroup 5 AssignmentWorking as a group, develop a 10- to 15-minute presentation based on the scenario thatanswers the following questions:Who is responsible for the planning process?What types of policies, guidelines, or agreements must be considered in managing thisevent?How long will the first operational period be?What are the initial objectives for the event’s first operational period? (Write SMARTobjectives!)Once the formal planning process begins, what are the major steps/meetings conducted?What ICS forms will be completed? What are the purposes of each form?Page 2-12ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 2Fundamentals Review for Command and General StaffTopicReview ActivityKey PointsGroup 6 AssignmentWorking as a group, develop a 10- to 15-minute presentation based on the scenario thatanswers the following questions:What are the advantages of using Unified Command for this event?Which jurisdictions/agencies will be included in the Unified Command structure?What are the responsibilities of participants in Unified Command?What are the top three challenges associated with using Unified Command for this event?What strategies will be used to address these challenges?August 2006ICS-400: Advanced ICS—Student ManualPage 2-13

Unit 2Fundamentals Review for Command and General StaffTopicSummarySummary (1 of 2)Visual 2.7You should now be able to:Describe types of agency(ies) policies, guidelines,and agreements that influence management ofincident or event activities.Describe issues that influence incident complexityand the tools available to analyze complexity.Describe the process for transfer of command.Describe the primary guidelines and responsibilitiesof the Command and General Staff positions.List the major steps in the planning process.Unit 2:Fundamentals Review for Command and General StaffVisual 2.7Visual Description: Summary (1 of 2)Key PointsYou should now be able to:Describe types of agency(ies) policies, guidelines, and agreements that influencemanagement of incident or event activities.Describe issues that influence incident complexity and the tools available to analyzecomplexity.Describe the process for transfer of command.Describe the primary guidelines and responsibilities of the Command and General Staffpositions.List the major steps in the planning process.Page 2-14ICS-400: Advanced ICS—Student ManualAugust 2006

Unit 2Fundamentals Review for Command and General StaffTopicSummarySummary (2 of 2)Visual 2.8You should now be able to:Describe the purposes and responsibilities ofAgency Representatives or Technical Specialists,reporting relationships, and how they can be usedeffectively within the incident organization.Define the advantages of Unified Command and listthe kinds of situations that may call for a UnifiedCommand organization.Describe how Unified Command functions on amultijurisdiction or multiagency incident.Unit 2:Fundamentals Review for Command and General StaffVisual 2.8Visual Description: Summary (2 of 2)Key PointsYou should now be able to:Describe the purposes and responsibilities of Agency Representatives or TechnicalSpecialists, reporting relationships, and how they can be used effectively within the incidentorganization.Define the advantages of Unified Command and list the kinds of situations that may call fora Unified Command organization.Describe how Unified Command functions on a multijurisdiction or multiagency incident.If you are having difficulties or want additional information, go to www.training.fema.gov andtake the interactive online course, Q-466, Fundamentals Review for ICS-400.August 2006ICS-400: Advanced ICS—Student ManualPage 2-15

Unit 2Fundamentals Review for Command and General StaffReview MaterialsIncident Command System

This unit will review the ICS features and concepts presented in ICS-100 through ICS-300. Unit 2 Fundamentals Review for Command and General Staff Page 2-2 ICS-400: Advanced ICS—Student Manual August 2006 Topic Unit Objectives Visual 2.2 Unit 2: Visual 2.2 Fundamentals Review for Command and General Staff Unit Objectives (1 of 2) Describe types of agency(ies) policies, guidelines, and .

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