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1800 358 458info@mskills.org.auwww.mskills.org.auProcess Manufacturing, RecreationalVehicles and Laboratory IRCPMA Chemical, Hydrocarbons and Refining TrainingPackage Business Case30 November 2016

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilA. Administrative informationName of IRC: Process Manufacturing, Recreational Vehicle and Laboratory IRCName of SSO: Manufacturing Skills AustraliaThis business case provides evidence of the need for updates to a number of components of thePMA Chemical, Hydrocarbons and Refining Training Package to address current industry trends andworkforce needs in the chemical, hydrocarbons and refining sectors including:1.2.Undertaking a review of the following PMA Chemical, Hydrocarbons and Refining TrainingPackage qualifications:a. PMA30316 Certificate III in Process Plant Operations and PMA40116 Certificate IV in ProcessPlant Technologyb. PMA50116 Diploma of Process Plant Technology and PMA60116 Advanced Diploma ofProcess Plant TechnologyDeveloping new units of competency to support skills in drone technology/remote monitoringto align with contemporary work practices, technological advances and industry requirementsThe proposed components comprise the following: four qualifications290 units of competencyone skill setSee the full list in Appendix A.Description of scope of work is at Part C below.B. Methodology for reviewStakeholder consultationFollowing approval by the IRC, a targeted survey of stakeholders was conducted. This was alsoaccompanied by a series of phone interviews and email conversations to provide industryintelligence on skills needs, workforce directions and industry trends for each project. A full list of allstakeholders contacted can be found in Appendix B.Research undertaken in 2016 by the Resources Industry Training Council (RITC) in Western Australiainto the suitability of the existing Diploma and Advanced Diploma of Process Plant Technology 1 wasalso considered in developing this business case.P0FP1Resources Industry Training Council, 2016, Diploma and Advanced Diploma of Process Plant Technology Suitability ofQualifications for Current and Future Industry Needs g2zoYx Technology.pdfPMA Chemical, Hydrocarbons and Chemical Training Package Business CasePage 2 of 32

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilC. Outcome of the reviewImperative for changeThe chemical, hydrocarbons and refining industry is a diverse industry covering the production ofchemicals, industrial gases and metals and petroleum refining. It is an important industry withinAustralia’s valuable resources sector. It is global in nature with many of the major stakeholders beingmultinational companies who require a skilled workforce that is mobile and flexible, able to adapt tochanging conditions - economic, environmental and business.The industry is changing rapidly in response to changing global economic conditions. Newtechnologies and methods of working, including the use of small cross-disciplinary teams, are beingintroduced to improve productivity and increase competitiveness in a global industry. The skill needsof workers are constantly changing to meet the demands of this new paradigm.In the last five years, there has been unprecedented growth in the oil and gas sector of the industrywith Australia predicted to become the world’s largest gas producer by 2021 2 . The construction ofnew gas processing plants (trains) across Australia is almost complete and the industry istransitioning to the production phase. This will lead to increasing demand for skilled process workersand technologists in this important sector.P1FPTo take advantage of the economic potential of the industry, it needs an appropriately skilledworkforce. Employers require workers with the qualifications and experience needed to meetbusiness goals. This then demands that the qualifications provided through the national trainingsystem are fit for purpose and well regarded by the industry.The qualifications within the PMA Training Package were developed almost 10 years ago and sincethen there have been significant changes within the industry with developments in technologiessuch as the use of drones (remote operated technologies) for the monitoring of wells and pipelines,increased reliance on ‘big data’ analytics using real-time feedback for maintenance and operationalprocesses. Research undertaken for this business case has found that the current qualifications atCertificate III and IV level are no longer able to produce graduates with the skills required to meetindustry needs.The industry is increasingly needing Advanced Technicians and para-professionals. Researchundertaken by the RITC, which involved extensive industry consultation into the value of theDiploma and Advanced Diploma found that these qualifications are not perceived to be of high-valueto the industry; rather they are considered as “soft, generalist rather than business focused” (pg.13). At these levels, workers are often in leadership or front-line management roles and the skillsthey need reflect these higher level roles. Among the skills identified by industry are: Project managementPredictive analyticsAutomation technical skillsOptimisation skillsModelling/communication of information using advanced technologiesTeam leadership skills, including managing diverse teams, change management, buildingtrust2International Energy Agency, 2016, IEA sees major shifts in global gas trade over next five years, IEA, Brussels, 8 June,2016PMA Chemical, Hydrocarbons and Chemical Training Package Business CasePage 3 of 32

Manufacturing Skills AustraliaManufacturing Industry Skills Council Business skills, including budget preparation and analysis, business financial literacy,business planningHuman resource management skills such as performance management, communicationskillsHSE skills in areas such as OHS legislation, process safety, risk managementThere has been very poor take-up of the existing qualifications over the last five years because theyare not considered fit-for-purpose by industry. The review of the four qualifications listed and thedevelopment of new units, especially in drone/remote operated technologies is required to restorethe integrity and value of the qualifications and the VET sector for industry. The redevelopment ofthe Diploma and Applied Diploma will also provide clearer pathways to higher education and tohigher roles within the industry.Scope of workTo address these issues, and ensure the continued success and viability of the chemical,hydrocarbon and refining industry, the Process Manufacturing, Recreational Vehicles and LaboratoryIRC, through this business case, proposes: Development of new units of competency/skill sets to address the skill needs of workers inthe area of drone/remote operated technologyFull review of the following four qualifications and related units of competency:o PMA30316 Certificate III in Process Plant Operationso PMA40116 Certificate IV in Process Plant Technologyo PMA50116 Diploma of Process Plant Technologyo PMA60116 Advanced Diploma of Process Plant TechnologyInvestigation of suitable units for importation at AQF 5 and AQF 6 level to address the needfor skills in:o Team leadershipo Business managemento HSE managemento Project managemento Business and optimisation systemsReview existing units and/or develop new units to meet the skills needed to work effectivelywith new technologies, including:o Digital technologieso Data analyticso Remote operated technologieso Problem solving in a technological environmento Predictive analyticsD. Estimated impacts of proposed changeImpact of implementing the changesImpact and benefits associated with changes proposed within this business case: Creation of industry defined and supported national training productsNew platforms for professional development to build sustained talent and productivityPMA Chemical, Hydrocarbons and Chemical Training Package Business CasePage 4 of 32

Manufacturing Skills AustraliaManufacturing Industry Skills Council improvements within the chemical, hydrocarbon and refining industryCreation of improved career pathways and workforce development opportunitiesImproved attraction and retention within the sector through the availability of a specialistskill set for drone/remote operated technology within the Chemical, Hydrocarbons andRefining Training Package aligned to specialist job rolesImproved retention within the industry of talented leaders and managers to lead andmanage inter-disciplinary teamsImproved consistency and currency of skills for specialists in the area of drone technologyStrengthened partnerships between industry and the vocational education and trainingsectorImpact of not implementing the changesImpact and risk associated with no change: Sustained shortages of skills nationally in growing specialist occupations within the industryInability of the chemical, hydrocarbons and refining industry to operate at globallycompetitive standards due to a lack of skills in key specialist occupationsIncreased recruitment costs and loss of productivity for employers as a result of failedrecruitment effortsPotential loss of quality within the sector as a result of poorly/incorrectly skilled workersContinued lack of training and ongoing development opportunities for skill growth in a keyindustry areaInability of Australian resource companies to grow their talent internally using nationallyrecognised, portable qualificationsE. Outstanding issuesThis business case addresses the need to review four qualifications within the PMA Chemical,Hydrocarbons and Refining Training Package. It does not address the review the Certificate II inProcess Plant Operations which is heavily used in the industry.The IRC recommends that the Certificate II in Process Plant Operations be included in the proposedwork to ensure that it remains relevant to the industry. MSA will work with the IRC and the allocatedSSO to ensure that this issue is included in future work.F. Proposed approach and estimated timeframes forundertaking development workTraining package development work will follow the standard stages of: project scoping, technicaldevelopment, validation, final draft, quality check, validation and endorsement.The recommended time to complete the work is 18 months to the time of submission forendorsement.G. Training product review statusPlease see Appendix A.PMA Chemical, Hydrocarbons and Chemical Training Package Business CasePage 5 of 32

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilH. IRC SignoffThis Business Case was approved by:Samantha Read, ChairDate: 28 November 2016PMA Chemical, Hydrocarbons and Chemical Training Package Business CasePage 6 of 32

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilAppendix ASchedule of Review of Training Products: 2016-17SSO Name: Manufacturing Skills AustraliaContact details: Samantha Read, ChairDate submitted: 28 November 2016TrainingPackagecodeTrainingPackage Hydrocarbonsand RefiningPMA30316Certificate III inProcess PlantOperations3.5PMA40116Certificate IV inProcess PlantTechnologyDiploma ofProcess PlantTechnology3.5AdvancedDiploma ofProcess PlantTechnology3.5PMA50116PMA60116Unit codeUnit nameSkillSetcodeSkill SetnameReviewstatusChangerequired3.5FDFPH1001APMA Chemical, Hydrocarbons and Refining Training Package Business CaseFollow work procedures tomaintain GoodManufacturing Practice3.5Page 7 of 32

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilFDFPH2001AFDFPHGMP3AApply Good ManufacturingPractice procedures3.5Monitor theimplementation of GoodManufacturing Practiceprocedures3.53.5HLTAID003Provide first aidMEM04001BOperate melting furnacesMEM05012CPerform routine manualmetal arc welding3.5MEM09002BInterpret technicaldrawing3.5MEM09003BPrepare basic engineeringdrawing3.5MEM11011BUndertake manualhandling3.5Operate as a teammember to conductmanufacturing,engineering or relatedactivities3.5Shut down and isolatemachine/equipment3.5Maintain quality systemand continuousimprovement processeswithin work/functional3.5MEM16005AMEM18011CMSL936001PMA Chemical, Hydrocarbons and Refining Training Package Business Case3.5Page 8 of 32

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilareaMSL952001MSL954001Collect routine sitesamples3.5Obtain representativesamples in accordancewith a sampling plan3.53.5MSL973001Perform basic testsMSMBLIC001License to operate astandard boiler3.5MSMENV172Identify and minimiseenvironmental hazards3.5Participate inenvironmentallysustainable work practices3.5Implement and monitorenvironmentallysustainable work practices3.5Develop workplace policyand procedures 2MSMENV672MSMOPS100Use equipmentMSMOPS102Perform tasks to supportproductionMSMOPS200Operate equipmentPMA Chemical, Hydrocarbons and Refining Training Package Business Case3.53.53.5Page 9 of 32

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilMSMOPS212Use organisationcomputers or data systems3.5MSMOPS400Optimise process/plantarea3.5MSMOPS401Trial new process orproduct3.5MSMOPS601Design equipment andsystem modifications3.5MSMPER200Work in accordance withan issued permit3.5MSMPER201Monitor and control workpermits3.5MSMPER202Observe permit workMSMPER205Enter confined spaceMSMPER300Issue work permitsMSMPER400Coordinate permit processMSMSUP100Apply workplace contextto own job3.5MSMSUP101Clean workplace orequipment3.5MSMSUP102Communicate in theworkplace3.5MSMSUP106Work in a teamPMA Chemical, Hydrocarbons and Refining Training Package Business Case323.53.53.53.53.5Page 10 of

Manufacturing Skills AustraliaManufacturing Industry Skills Council3.5MSMSUP200Achieve work outcomesMSMSUP204Pack products or materialsMSMSUP205Transfer loadsMSMSUP210Process and recordinformation3.5MSMSUP240Undertake minormaintenance3.5MSMSUP273Handle goodsMSMSUP280Manage conflict at workMSMSUP291Participate in continuousimprovement3.5MSMSUP292Sample and test materialsand product3.5MSMSUP300Identify and apply processimprovements3.5MSMSUP301Apply HACCP to theworkplace3.5MSMSUP303Identify equipment faultsMSMSUP309Maintain and organiseworkplace records3.5Contribute todevelopment of workplacedocumentation3.5MSMSUP310PMA Chemical, Hydrocarbons and Refining Training Package Business Case323.53.53.53.53.5Page 11 of

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilMSMSUP330MSMSUP382Develop and adjust aproduction schedule3.5Provide coaching /mentoring in theworkplace3.53.5MSMSUP383Facilitate a teamMSMSUP390Use structured problemsolving tools3.5MSMSUP400Develop and monitorquality systems3.5MSMSUP404Coordinate maintenanceMSMSUP405Identify problems in fluidpower system3.5MSMSUP406Identify problems inelectronic control systems3.5MSMWHS100Follow WHS proceduresMSMWHS101Follow WHS proceduresMSMWHS110Follow emergencyresponse proceduresMSMWHS200Work safelyMSMWHS201Conduct hazard analysisMSMWHS205Control minor incidentsPMA Chemical, Hydrocarbons and Refining Training Package Business Case323.53.53.53.53.53.53.5Page 12 of

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilMSMWHS210Undertake first responseto non-fire incidents3.5MSMWHS212Undertake first responseto fire incidents3.5MSMWHS216Operate breathingapparatus3.5MSMWHS217Gas test atmospheresMSMWHS218Control the risks of falls3.53.5Facilitate theimplementation of WHSfor a work group3.5MSMWHS400Contribute to WHSmanagement system3.5MSMWHS401Assess riskMSMWHS503Maintain WHSmanagement systemMSMWHS510Manage riskMSMWHS601Develop WHSmanagement system3.5Develop strategies formore sustainable use ofresources3.5Sustain APMA Chemical, Hydrocarbons and Refining Training Package Business Case323.53.53.5Page 13 of

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilMSS402030AMSS402031AApply cost factors to workpractices3.5Interpret product costs interms of customerrequirements3.53.5MSS402040AApply 5S proceduresMSS402050AMonitor process capabilityMSS402051AApply quality standardsMSS402060AUse planning softwaresystems in operations3.5MSS402080AUndertake root causeanalysis3.5Contribute to theapplication of a proactivemaintenance strategy3.5Ensure processimprovements aresustained3.5Facilitate implementationof competitive systemsand practices3.5MSS403013ALead team cultureimprovement3.5MSS403030AImprove cost factors inwork practices3.5MSS402081AMSS403002AMSS403011APMA Chemical, Hydrocarbons and Refining Training Package Business Case323.53.5Page 14 of

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilMSS403040AFacilitate and improveimplementation of 5S3.5MSS403041AFacilitate breakthoughimprovements3.5MSS403051AMistake proof anoperational process3.5MSS404050AUndertake processcapability improvements3.5Facilitate the use ofplanning software systemsin a work area or team3.5Undertake proactivemaintenance analyses3.5Assist in implementing aproactive maintenancestrategy3.5Manage relationships withnon-customer externalorganisations3.5MSS405011AManage peoplerelationships3.5MSS405012AManage workplacelearning3.5MSS405030AOptimise cost of a productor service3.5Undertake value analysisof product or process costsin terms of AMSS405031APMA Chemical, Hydrocarbons and Refining Training Package Business Case32Page 15 of

Manufacturing Skills AustraliaManufacturing Industry Skills CouncilrequirementsMSS405040AManage 5S system in anorganisation3.5MSS405041AImplement improvementsystems in an organisation3.5MSS405050ADetermine and improveprocess capability3.5MSS405052AApply statistics tooperational processes3.5Develop the application ofenterprise control systemsin an organisation3.5Determine and establishinformation collectionrequirements andprocesses3.5Develop and managesustainable energypractices3.5Develop a proactivemaintenance strategy3.5Monitor, operate andcontrol reverse osmosisand nano- filtrationprocesses3.5Control evacuation tomuster P357BPMAOMIR210PMA Chemical, Hydrocarbons and Refining Training Package Business Case32Page 16 of

Manufacturing Skills AustraliaManufacturing Industry Skills Council3.5PMAOMIR301Undertake initial rescuePMAOMIR302Respond to a helideckincident3.5PMAOMIR305Operate panel during anemergency3.5PMAOMIR317Facilitate search andrescue operations3.5PMAOMIR320Manage incident responseinformation3.5PMAOMIR321Manage communicationsystems during an incident3.5PMAOMIR346Assess and secure anincident site3.5PMAOMIR346Assess and secure anincident site3.5Audit incidentpreparedness andestablished responsesystem3.5PMAOMIR418Coordinate incidentresponse3.5PMAOMIR424Develop and maintaincommunity relationships3.5PMAOMIR430Conduct and assessincident exercises3.5Develop incident3.5PMAOMIR407PMAOMIR444PMA Chemical, Hydrocarbons and Refining Training Package Business Case32Page 17 of

Manufacturing Skills AustraliaManufacturing Industry Skills Councilcontainment OMIR622Monitor legal complianceobligations duringincidents3.5Establish incidentresponse preparednessand response systems3.5Manage corporate mediarequirements in a crisis3.5Coordinate welfaresupport activities inresponse to an incident3.5Build partnerships toimprove incident responsecapacity3.53.5PMAOMIR650Manage a crisisPMAOPS101Read dials and indicatorsPMAOPS105Select and preparematerials3.5PMAOPS201Operate fluid flowequipment3.5PMAOPS202Operate fluid mixingequipment3.5PMAOPS204Select and use utilities andservices3.5PMA Chemical, Hydrocarbons and Refining Training Package Business Case323.5Page 18 of

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FDFPH1001A Follow work procedures to maintain Good Manufacturing Practice 3.5 . Manufacturing Skills Australia Manufacturing Industry Skills Council PMA Chemical, Hydrocarbons and Refining Training Package Business Case Page 8 of 32 FDFPH2001A Apply Good Manufacturing Practice procedures

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