COMPUTER HARDWARE & NETWORK MAINTENANCE
GOVERNMENT OF INDIAMINISTRY OF SKILL DEVELOPMENT & ENTREPRENEURSHIPDIRECTORATE GENERAL OF TRAININGCOMPETENCY BASED CURRICULUMCOMPUTER HARDWARE & NETWORKMAINTENANCE(Duration: One Year)CRAFTSMEN TRAINING SCHEME (CTS)NSQF LEVEL- 4SECTOR –IT & ITES
COMPUTER HARDWARE&NETWORK MAINTENANCE(Non-Engineering Trade)(Revised in 2019)Version: 1.2CRAFTSMEN TRAINING SCHEME (CTS)NSQF LEVEL - 4Developed ByMinistry of Skill Development and EntrepreneurshipDirectorate General of TrainingCENTRAL STAFF TRAINING AND RESEARCH INSTITUTEEN-81, Sector-V, Salt Lake City,Kolkata – 700 091www.cstaricalcutta.gov.in
CONTENTSS No.TopicsPage No.1.Course Information12.Training System23.Job Role64.General Information75.Learning Outcome96.Assessment Criteria107.Trade Syllabus14Annexure I (List of Trade Tools & Equipment)44Annexure II (List of Trade experts)49
Computer Hardware & Network Maintenance1. COURSE INFORMATIONDuring the one-year duration of Computer Hardware and Network Maintenance trade acandidate is trained on professional skill, professional knowledge &Employability skill related tojob role. In addition to this a candidate is entrusted to undertake project work and extracurricular activities to build up confidence. The broad components covered under ProfessionalSkill subject are as below:During the period of one year the trainee learns about safety and environment, use offirst aid kit. They learn about basics of electrical and electronic component related to hardwareand networking system. They will learn to assemble and repair desktop PC with all its internalcomponents. Trainees will able to install different types of operating system and all otherapplication software, customization of OS, updating device driver, setting firewall security, junkfile removal, data backup and data recovery techniques. They also learn to assemble and repairLaptop PCs and its internal hardware components. The trainees also learn to work on officepackage (word, excel, power point). At mid of the year trainees can go on industrial visit orprojects specified in the syllabus. The trainee learns to install and work with Linux environment.They will able to install and configure different types of printer, plotter, scanner andtroubleshoots its faults. The trainees will learn to setup and configure networking system usingvarious network devices using crimping, punching, setting IP addressing techniques. They areable to share and control resource and internet connection over network. They learn to securenetworking system from different types of attacks. They also learn to install and configureWindows and Linux server. Finally, the trainees will learn about internet and different types ofweb browsers. At the end of the year trainees can go on industrial visit or projects specified inthe syllabus.1
Computer Hardware & Network Maintenance2. TRAINING SYSTEM2.1 GENERALThe Directorate General of Training (DGT) under Ministry of Skill Development &Entrepreneurship offers a range of vocational training courses catering to the need of differentsectors of the economy/ labour market. The vocational training programs are delivered underthe aegis of Directorate General of Training (DGT). Craftsman Training Scheme (CTS) withvariants and Apprenticeship Training Scheme (ATS) are two pioneer programs of DGT forstrengthening vocational training.‘Computer Hardware & Network Maintenance’ trade under CTS is one of the popularcourse delivered nationwide through a network of ITIs. The course is of one-year duration. Itmainly consists of Domain area and Core area. In the Domain area (Trade Theory and Practical)impart professional skills and knowledge, while the core area (Employability Skill) impartsrequisite core skills, knowledge, and life skills. After passing out the training program, thetrainee is awarded National Trade Certificate (NTC) by DGT which is recognized worldwide.Candidates broadly need to demonstrate that they are able to: Read and interpret technical parameters / documentation, plan and organize workprocesses, identify necessary materials and tools;Perform task with due consideration to safety rules, accident prevention regulations andenvironmental protection stipulations.Apply professional knowledge & employability skills while performing the job andmodification & maintenance work.Check the system specification and application software as per requirement of thedesign of job.Document the technical parameter related to the task undertaken.2.2 PROGRESSION PATHWAYS Can join industry as Technician and will progress further as Senior Technician, Supervisorand can rise up to the level of Manager.Can become Entrepreneur in the related field.Can join Apprenticeship programs in different types of industries leading to a NationalApprenticeship certificate (NAC).Can join Crafts Instructor Training Scheme (CITS) in the trade for becoming an instructorin ITIs.Can join Advanced Diploma (Vocational) courses under DGT as applicable.2
Computer Hardware & Network Maintenance2.3 COURSE STRUCTURETable below depicts the distribution of training hours across various course elementsduring a period of one-year: S No.1.2.3.Course ElementNotional TrainingHoursProfessional Skill (Trade Practical)Professional Knowledge (Trade Theory)Employability Skills1200240160Total16002.4 ASSESSMENT & CERTIFICATIONThe trainee will be tested for his skill, knowledge and attitude during the period of coursethrough formative assessment and at the end of the training programme through summativeassessment as notified by the DGT from time to time.a) The Continuous Assessment (Internal) during the period of training will be done byFormative Assessment Method by testing for assessment criteria listed against learningoutcomes. The training institute has to maintain an individual trainee portfolio as detailed inassessment guideline. The marks of internal assessment will be as per the formative assessmenttemplate provided on www.bharatskills.gov.inb) The final assessment will be in the form of summative assessment. The All India Trade Testfor awarding NTC will be conducted by Controller of examinations, DGT as per the guidelines.The pattern and marking structure is being notified by DGT from time to time. The learningoutcome and assessment criteria will be the basis for setting question papers for finalassessment. The examiner during final examination will also check the individual trainee’sprofile as detailed in assessment guideline before giving marks for practical examination.2.4.1 PASS REGULATIONFor the purposes of determining the overall result, weightage of 100% is applied for six monthsand one year duration courses and 50% weightage is applied to each examination for two yearscourses. The minimum pass percent for Trade Practical and Formative assessment is 60% & forall other subjects is 33%. There will be no Grace marks.3
Computer Hardware & Network Maintenance2.4.2 ASSESSMENT GUIDELINEAppropriate arrangements should be made to ensure that there will be no artificialbarriers to assessment. The nature of special needs should be taken into account whileundertaking the assessment. Due consideration should be given while assessing for teamwork,avoidance / reduction of scrap / wastage and disposal of scrap / waste as per procedure,behavioral attitude, sensitivity to the environment and regularity in training. The sensitivitytowards OSHE and self-learning attitude are to be considered while assessing competency.Assessment will be evidence based comprising the following: Job carried out in labs/workshopRecord book/ daily diaryAnswer sheet of assessmentViva-voceProgress chartAttendance and punctualityAssignmentProject workEvidences and records of internal (Formative) assessments are to be preserved untilforthcoming examination for audit and verification by examining body. The following markingpattern to be adopted while assessing:Performance LevelEvidence(a) Weightage in the range of 60%-75% to be allotted during assessmentFor performance in this grade, the candidateshould produce work which demonstratesattainment of an acceptable standard ofcraftsmanship with occasional guidance, anddue regard for safety procedures and practices Demonstration of good skills andaccuracy in the field of work/assignments. A fairly good level of neatness andconsistencytoaccomplishjobactivities. Occasional support in completing thetask/ job.(b)Weightage in the range of 75%-90% to be allotted during assessmentFor this grade, a candidate should produce workwhich demonstrates attainment of a reasonable4 Good skill levels and accuracy in thefield of work/ assignments.
Computer Hardware & Network Maintenance A good level of neatness andconsistencytoaccomplishjobactivities. Little support in completing the task/job.(c) Weightage in the range of more than 90% to be allotted during assessmentstandard of craftsmanship, with little guidance,and regard for safety procedures and practicesFor performance in this grade, the candidate,with minimal or no support in organization andexecution and with due regard for safetyprocedures and practices, has produced workwhich demonstrates attainment of a highstandard of craftsmanship.5 High skill levels and accuracy in thefield of work/ assignments. A high level of neatness andconsistencytoaccomplishjobactivities. Minimal or no support in completingthe task/ job.
Computer Hardware & Network Maintenance3. JOB ROLEComputer System Hardware Analyst / Hardware Engineer; analyses data processingrequirements to plan data processing systems that provide system capabilities required forprojected workloads and plans layout and installation of new system or modification of existingsystem. Confers with Data Processing and Project Managers to obtain information onlimitations and capabilities of existing system and capabilities required for data processingprojects and projected work load. Evaluates factors such as number of departments serviced bydata processing equipment, reporting formats required, volume of transactions, timerequirements and cost constraints, and need for security and access restrictions to determinehardware configurations. Analyses information to determine, recommend, and plan layout fortype of computers and peripheral equipment, or modifications to existing equipment andsystem, that will provide capability for proposed project or work load, efficient operation, andeffective use of allotted space. May enter data into computer terminal to store, retrieve, andmanipulate data for analysis of system capabilities and requirements. May specify powersupply requirements and configuration. May recommend purchase of equipment to controldust, temperature, and humidity in area of system installation. May specialize in one area ofsystem application or in one type or make of equipment. May train users to use new ormodified equipment. May monitor functioning of equipment to ensure system operates inconformance with specifications.Data Communication Analyst / Network Administrator; researches, tests, evaluates, andrecommends data communications hardware and software: Identifies areas of operation whichneed upgraded equipment, such as modems, fibre optic cables and telephone wires. Conductssurvey to determine user needs. Reads technical manuals and brochures to determineequipment which meets establishment requirements. Visits vendors to learn about availableproducts or services. Tests and evaluates hardware and software to determine efficiency,reliability, and compatibility with existing system, using equipment such as computer terminaland modem. Analyses test data and recommends hardware or software for purchase. Developsand writes procedures for installation, use, and solving problems of communications hardwareand software. Monitors system performance. Trains users in use of equipment. Assists users toidentify and solve data communication problems. May write technical specifications to send tovendors for bid. May oversee or assist in the installation of communications hardware. Mayperform minor equipment repairs.Reference NCO-2015: a) 2523.0200 – Computer System Hardware Analyst/Hardware Engineerb) 2523.0100 – Data Communication Analyst/Network Administrator6
Computer Hardware & Network Maintenance4. GENERAL INFORMATIONName of the TradeCOMPUTER HARDWARE & NETWORK MAINTENANCETrade CodeDGT/1050NCO - 20152523.0200, 2523.0100NSQF LevelLevel-4Duration of CraftsmenOne Year (1600 Hours)TrainingEntry QualificationPassed 10th Class examination with Science and Mathematics or itsequivalentMinimum Age14 years as on first day of academic session.Eligibility for PwDLD, CP, LC, DW, AA, LV, AUTISM, SLDUnit Strength (No. ofStudent)24 (There is no separate provision of supernumerary seats)Space Norms70 Sq. mPower Norms3.45 KWInstructors Qualification for:(i) ComputerHardware &NetworkMaintenanceTradePost Graduate in Computer Science/ Computer Application/ IT/Electronics from UGC recognized university with six monthsexperience in the relevant field.ORB.Voc/Degree in Engineering/ Technology in Computer Science/ IT/Electronics & Communication from UGC recognized university withone year experience in the relevant field.OR03 years Diploma in Computer Science/ IT/ Electronics &Communication from AICTE recognized Board/ Institution or relevantAdvanced Diploma (Vocational) from DGT with two years experiencesin the relevant field.ORNTC/ NAC passed in Computer Hardware & Network maintenancetrade with three years experience in the relevant field.Essential Qualification:Relevant National Craft Instructor Certificate (NCIC) in any of the7
Computer Hardware & Network Maintenancevariants under DGT.NOTE:- Out of two Instructors required for the unit of 2 (1 1), onemust have Degree/ Diploma and other must have NTC/ NACqualifications. However both of them must possess NCIC in any of itsvariants.(ii) Employability Skill MBA/ BBA / Any Graduate/ Diploma in any discipline with Two years’experience with short term ToT Course in Employability Skills fromDGT institutes.(Must have studied English/ Communication Skills and Basic Computerat 12th / Diploma level and above)ORExisting Social Studies Instructors in ITIs with short term ToT Course inEmployability Skills from DGT institutes.(iii) Minimum Age forInstructorList of ToolsEquipmentand21 YearsAs per Annexure – IDistribution of training on hourly basis: (Indicative only)Total Hrs /weekTrade PracticalTrade TheoryEmployability Skills40 Hours30 Hours6 Hours4 Hours8
Computer Hardware & Network Maintenance5. LEARNING OUTCOMELearning outcomes are a reflection of total competencies of a trainee and assessment willbe carried out as per the assessment criteria.5.1 LEARNING OUTCOMES (TRADE SPECIFIC)1.Perform all the functions with Electrical and Electronic Components related toComputer and Networking system drawing following safety precautions.2. Assemble and repair Desktop Computer with all its hardware components.3. Install different Operating System and all other application software.4. Customize Operating System and maintenance of system application software.5. Assemble and repair Laptop and its hardware components.6. Perform the operations of office package (word, excel, power point).7. Install Printer, Scanner and troubleshoot their faults.8. Set up and configure Networking System using various network devices.9. Share and control resource and Internet connection through network.10. Implement Network Security to protect from various attacks on networking.11. Install and configure Windows and Linux server.12. Browse internet and communicate through email.9
Computer Hardware & Network Maintenance6. ASSESSMENT CRITERIALEARNING OUTCOMESASSESSMENT CRITERIA1. Perform all the functionswithElectricalandElectronic Componentsrelated to Computer truct a simple circuit using AC/DC supply, lamp, fuse andswitch.Measure circuit voltageand current using voltmeters andammeters. Also check voltage between earth and neutral.Measure resistance using Multimeter.Practice of soldering and de soldering techniques, practice usinghook-up wires. Soldering resistors on Tag board. Practice usingsurface mount board/ device.Measure inductance using LCR meter. Calculate Inductivereactance at different input signal frequencies.Rewind a transformer to given specification using wingingmachine.Test working condition of capacitor. Discharge first then test acharged capacitor. Measure capacitance using RLC meter.Construct and test a half wave and full wave diode rectifiers.Practice Quick test given transistors using Multimeter. Identifyopens, shorted junctions.Assemble and test a fixed voltage regulator using 3pin IC.Assemble a simple inverter and converter foruse withemergency lamp.Construct small circuit using digital electronic components.2. Assemble and repair ofDesktop Computer withallitshardwarecomponents.Open the cabinet and identify various motherboards components,connectors, slots, ports (USB, VGA, DVI, and HDMI), cables andConnectors.Identify Motherboard Components and connections. CPU(Processor) RAM (Memory) Hard Drive Connections Mechanical vs.Solid State Drives ROM Drives Graphic Cards, Sound Cards.Use Post Error Debug Card and understand error Code for faulttroubleshooting.Verify components with the configuration of CMOS BIOS set up.Check DDR3 and DDR4 RAM’s FSB. Insert it on memory slot. Testand understand various beep sounds in case of trouble.Removing the Processor, Installing the Processor. Understand and10
Computer Hardware & Network Maintenanceidentify various different processor sockets.3. InstalldifferentOperating System andall other applicationsoftware.Boot the PC through a BOOTABLE DVD of OS. Partition the disk,Format the drive. Install Windows 7 and Windows 10 from DVDDisk.Make Win-7 AND Win-10 dual boot properly. Practice on recoverypartitionInstall and boot Win-10 in UEFI mode.Collecting and installing specific/compatible Device driver frominternet. Update the driver software from internet. Uninstall andRollback the driver.Go to Windows Update in control panel. Check installed update.Change/ update Setting.Install any popular antivirus software. Online and offline updatingof antivirus. View its various options. On and off Firewall optioninside antivirus software.Install various application software programs in windows. InstallFirefox and chrome browser.Install Linux (Ubuntu, Fedora, Debian, Red hat) OS from bootableUSB drive and partition the hard disk manually. Use diskpartcommand.Practice important Linux commands.4. CustomizeOperatingSystemandmaintenance of systemapplication software.Open Personalize Setting and find Desktop icon setting, ScreenResolution and various other setting.Open windows explorer and find different drives, files and folders,their size and other properties. Do it through command promptalso.Create and configure user accounts in Windows 7/8/10. CreateAdministrator and Limited user account.Make Changes to an Account. Reset Limited user account passwordthrough Administrative account.Use various free and paid Disk clean up utility to remove junk filesfrom hard disk.Create automated backups to ensure you always have a recentbackup.Configure outlook and connect with Gmail, use thunderbirdIMAP/POP3 along with security features. Configuration of Browsers.11
Computer Hardware & Network Maintenance5. Assemble and repairLaptop and its hardwarecomponents.Assemble and disassembling a Laptop.Upgrade RAM, HDD and other parts.Test fault finding and troubleshooting techniques.Enabling support forSATA technology. Installation of OSusing SATA technology drivers.Configuration of camera, mic, WLAN and Bluetooth, touchpad,finger print scanner.6. Perform the operationsof office package (word,excel, power point).Format text and editing. Set up page and margins. Tabs andindents.Create Worksheets using Spreadsheet Software.Create Slide shows, insert picture, theme, format text, animationand obje
COMPETENCY BASED CURRICULUM COMPUTER HARDWARE & NETWORK MAINTENANCE (Duration: One Year) CRAFTSMEN TRAINING SCHEME (CTS) NSQF LEVEL- 4 SECTOR –IT & ITES . COMPUTER HARDWARE & NETWORK MAINTENANCE (Non-Engineering Trade) (Revised in 2019) Version: 1.2 CRAFTSMEN TRAINING SCHEME (CTS) NSQF LEVEL - 4 Developed By Ministry of Skill Development and Entrepreneurship Directorate General of Training .
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Any computer system can be divided into two basic components: 1. Hardware Components 2. Software Components 2.1.3.1 HARDWARE COMPONENTS Computer Hardware can be defined as: "Electronic and mechanical devices that make up the computer are called the hardware" Computer hardware refers to all the physical, tangible components related to computers.
COMPUTER NETWORK UNIT-I Lecture-1 Computer Network: Definitions [RGPV June 2013] A computer network or data network is a telecommunications network which allows computers to exchange data. In computer networks, networked computing devices pass dat a . networking hardware. Two such devices are said to be networked together when one device
and is referred to as hardware. A computer system consists of three elements. Fig 1.1.1 Components of a Computer System 1. Hardware 2. Software 3. People Hardware : The physical components which you can see, touch and feel in the computer system are called hardware Eg monitor, keyboard, mouse etc.
Hardware and Software In this section of notes you will learn about the basic parts of a computer and how they work. James Tam What Is Hardware? A computer is made up of hardware. Hardware is the physical components of a computer system e.g., a monitor, keyboard, mouse and the computer itself. James Tam Basic Units Of Measurement Bit .
Maintain H-series hardware H-series hardware maintenance overview You should perform hardware maintenance tasks, such as replace faulty nodes, replace faulty drives in the storage nodes, and so on to ensure that your system functions optimally. Here are the links to the hardware maintenance tasks: Replace 2U H-series chassis
How to Use Computer Hardware Computer hardware is any physical, tangible part of the computer, such as the mouse or keyboard. In this class, you will learn basic hardware skills for a desktop computer. The computer mouse The mouse controls movement of the cursor on the
Nutrition is an integral aspect of animal husbandry and the pet food trade now makes up a substantial proportion of the animal care industry. Providing animals with the appropriate feeds in the correct quantities, taking into account factors such as species, breed, activity level and age, requires an understanding of the fundamentals of animal nutrition. A balanced diet is vital to the .
